• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash

• Early check-in fee: 50 percent of room rate (subject to availability)
• Late check-in fee: 100-percent of room rate for check-in between 4:00 PM and midnight
• Rollaway bed fee: KZT 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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