• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash

• Fee for cooked-to-order breakfast: approximately KZT 900 for adults and KZT 700 for children
• Fee for in-room wireless internet: KZT 300 per night (rates may vary)
• Airport shuttle fee: KZT 5000 per vehicle (roundtrip)
• Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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