Carretera Federal, Playa del Carmen, Mexico, United Mexican States. 查看地图
酒店概述
Located in Playa del Carmen, Alila Mayakoba is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach. Make yourself at home in one of the 182 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items). Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
酒店政策
No elevators
By ocean
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
清洁和安全措施
- Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
- Cashless transactions are available
您需要知道的
- Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
特别入住说明
说明
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
最小入住年龄
附加服务费用
- Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
设施
入住期间的亮点
最热门
泳池
免费WiFi
有停车场
餐饮服务
礼宾服务
洗衣
桑拿
健身房
娱乐设施
沙滩服务
吸烟区
托儿服务
商务场所
宴会场所
交通服务
无障碍设施
其他
ATM/banking
Concierge services
Conference space
Golfing nearby
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Health club
Spa services on site
Multilingual staff
24-hour front desk
Porter/bellhop
Express check-out
On private beach
Windsurfing nearby
Internet access - wireless
Full-service spa
Internet access in public areas - high speed
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Wheelchair accessible parking
Assistive listening devices available
Number of restaurants - 1
Conference space size (feet) - 66736
Conference space size (meters) - 6200
Number of meeting rooms - 5
Number of outdoor pools - 2
Number of hot tubs - 1
Free bicycles on site
Fitness classes on site
Ecotours on site
Miniature golf on site
Golfing on site
Kayaking on site
Snorkeling on site
Yoga classes/instruction on site
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of beach bars - 2
Free beach shuttle
Beach umbrellas
Pool cabanas (surcharge)
Beach sun loungers
Pool sun loungers
Beach towels
24-hour fitness facilities
Beach yoga on site
Boat tours nearby
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (surcharge)
Internet access
Couples/private dining
Proposal/romance packages available
Banquet hall
Eco-friendly cleaning products used
Grey water recycling system
Uncovered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Food and water bowls
Vegetarian breakfast available
Organic food
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Guest education on local ecosystems and culture
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Water-efficient toilets only
No accessible shuttle
Number of accessible parking spaces - 2
Registration desk height (inches) - 39
Registration desk height (centimeters) - 99