Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Cần biết

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 9:00 AM to 6:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hướng dẫn nhận phòng đặc biệt

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Hotel Sheraton Lake Como - Via per Cernobbio 41A]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. This property's breakfast, restaurants, pool, and fitness facilities are located at the adjacent partner property, Sheraton Lake Como Hotel.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Property Registration Number 013075-ALB-00016, IT013075A16UAWYTMQ

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
• Airport shuttle fee: EUR 130 per vehicle (one-way)
• Self parking fee: EUR 20 per night
• Pet fee: EUR 30 per pet, per day
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French