Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
• Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Cần biết

• The seasonal pool will be open from November to April.
• Pool access available from 10 AM to 7:30 PM.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Hướng dẫn nhận phòng đặc biệt

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9 AM - 11 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. For any questions, please contact the property using the information on the booking confirmation.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the hot springs
• This property accepts credit cards
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Airport shuttle fee: USD 70 per vehicle (one-way)
• Airport shuttle fee per child: USD 30 (roundtrip), (up to 6 years old)
• Pet fee: USD 10000 per pet, per night
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 11 PM and 1 AM
• Late check-out is available for a fee (subject to availability)
• Housekeeping is available for an additional fee and varies based on length of stay and unit size
• Credit card charges are subject to a surcharge of 3 percent
• Facilities fee: USD 40 per person, per day and includes use of: hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish