Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• New Year's Eve (December 31) Gala Dinner per adult: THB 5885
• New Year's Eve (December 31) Gala Dinner per child: THB 2942.50 (from 4 to 12 years old)

We have included all charges provided to us by the property.

Cần biết

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hướng dẫn nhận phòng đặc biệt

Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is only accessible by boat. Guests must arrive at Racha Lounge, next to Chalong Pier, 30 minutes prior to boat departure (surcharge). Racha Lounge is located at 42/12-13 Moo 5, Rawai, Muang, Phuket 83130, approximately 60 minutes from Phuket International Airport. The boat from Chalong Bay to Racha departs at 11:30 AM, 1 PM, and 4 PM. Guests landing in Phuket after 2:30 PM are advised to book a local hotel room. The return boat from Racha to Chalong Bay, departs at 8 AM, 11 AM, and 3 PM. Guests must reserve boat transfer at least 24 hours in advance (subject to availability and weather conditions).

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses solar energy
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Airport shuttle fee: THB 1942 per vehicle (one way)
• Rollaway bed fee: THB 2100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Thai

Malay

Filipino

English

Chinese (Mandarin)

Indonesian