Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: THB 4900
• Christmas Eve (December 24) Gala Dinner per child: THB 2450 (from 4 to 15 years old)
• New Year's Eve (December 31) Gala Dinner per adult: THB 8100
• New Year's Eve (December 31) Gala Dinner per child: THB 4050 (from 4 to 15 years old)

We have included all charges provided to us by the property.

Cần biết

• Pool access available from 6:00 AM to 6:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hướng dẫn nhận phòng đặc biệt

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is only accessible by boat. Scheduled airport shuttle or limousine pick-up service (surcharge, nonrefundable) to the piers operate between 6 AM and 4 PM. Transfer boats (surcharge) run at the following scheduled times: Depart from Paradise KohYao to Yacht Haven Marina (Phuket) at 9:30 AM and 3 PM; depart from Yacht Haven Marina (Phuket) to Paradise KohYao at 11 AM and 4 PM; depart from Paradise KohYao to Tha Len Pier (Krabi) at 1:30 PM; and depart from Tha Len Pier (Krabi) to Paradise KohYao at 2 PM. Guests arriving at the airport after 4 PM must arrange transfer for the following day. To make transfer arrangements, This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Airport shuttle fee: THB 1500 per person (one-way)
• Airport shuttle fee per child: THB 750 (one-way), (from 4 to 12 years old)
• Rollaway bed fee: THB 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Thai

English

Chinese (Mandarin)

Italian

French