Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash Breakage deposit: MXN 1500 per stay

We have included all charges provided to us by the property.

Cần biết

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 9:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hướng dẫn nhận phòng đặc biệt

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Parties and events (including family gatherings, birthday parties and other events) are allowed on site; maximum attendees: 8
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include outdoor lighting

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Housekeeping fee: MXN 500 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish