Cần biết

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The seasonal pool will be open from October 20 to May 31.
• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hướng dẫn nhận phòng đặc biệt

The front desk is open daily from 11:00 AM - 9:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Please be aware that 3 cats and 2 dogs reside at this property. For any questions, please contact the property using the information on the booking confirmation. Due to drought conditions, water restrictions may apply at this property until further notice. Due to drought conditions, water restrictions apply at this property until further notice. Guests can expect periodic water supply outages or reduced water pressure during their stay.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 60
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Fee for buffet breakfast: approximately ZAR 110 for adults and ZAR 80 for children
• Pet fee: ZAR 200.00 per accommodation, per stay
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 10:00 PM and midnight
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: ZAR 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Afrikaans

English

Chinese (Mandarin)