Cần biết

• Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hướng dẫn nhận phòng đặc biệt

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 2 weeks before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. If driving, please contact this property in advance for more information (e.g., directions). This property is accessible by boat. Departures from the resort to the port are available at 6 AM, 10:30 AM, and 4:30 PM. Departures from the port to the resort are available at 7 AM, 11:30 AM, and 5:30 PM. Fees apply for boat transfers outside of this schedule.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Airport shuttle fee: IDR 540000 per vehicle (maximum occupancy 4)
• Rollaway bed fee: IDR 1200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Indonesian

French