Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
• An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.

Cần biết

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hướng dẫn nhận phòng đặc biệt

The front desk is open daily from 3:30 PM - 10:00 PM. The check-in location differs from the property location. Check-in location: [Reception: Via Torquato Tasso 42 c/o La Castellana Hotel]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Property Registration Number IT016024A1BYKRKUR8

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children
• Covered self parking fee: EUR 12 per night (in/out privileges)
• Extended parking fee: EUR 12 per night
• Pet fee: EUR 15 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: EUR 10.0 per stay
• Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French