Cần biết

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hướng dẫn nhận phòng đặc biệt

This property doesn't offer after-hours check-in. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). During the winter season, this property can be reached only by cable car, available from 8:25 AM-5:30 PM daily and 7-8 PM Friday and Saturday. Guests may leave their cars at the Stöckalp Valley Station for the listed offsite parking fee, payable at the property. During the summer season the property can be reached by car (via a mountain road) or cable car, available from 8:25 AM-12:20 PM and 1:20-5:20 PM daily. There is no charge for parking at the Stöckalp Valley Station during the summer season. The mountain road from Stöckalp to the property is open during even hours and from the property back to Stöckalp during odd hours. Guests driving to the property may park in an offsite parking area located 0.3 miles (500 meters) from the property for CHF 16 per stay, per vehicle. Guests may drive up to the property entrance to drop off luggage. Cable car operating hours and parking fees are subject to change.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards, debit cards, mobile payments, and cash
• Long-term renters welcome
• This property uses geothermal energy, plus eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Fee for buffet breakfast: approximately CHF 35 for adults and CHF 17.50 for children
• Covered self parking fee: CHF 12 per night
• Nearby parking fee: CHF 5 per day(820 ft away; open 24 hours)
• Pet fee: CHF 35 per pet, per day
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CHF 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

French