Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Cần biết

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 8 AM to 9 PM.
• Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Hướng dẫn nhận phòng đặc biệt

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit
• Property Registration Number 57833

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Fee for local cuisine breakfast: approximately COP 12000 for adults and COP 12000 for children
• Airport shuttle fee: COP 320000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

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Spanish