Fair
1 Guest reviews
No. 4/1 & 1/54, Taw Pone Village, Hpa-An, Myanmar. See map
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Located in Hpa-An, Zwekapin Valley Resort & Spa is in the mountains, a 4-minute drive from Technological University and 6 minutes from Chit Thu Myaing Resort. This hotel is 4.6 mi (7.4 km) from Kayin State Cultural Museum and 8.5 mi (13.6 km) from University of Computer Studies. Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Private bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hpa-An? This hotel has 21797 square feet (2025 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Spa services on site
24-hour front desk
Business center
Meeting rooms
Designated smoking areas
Pool umbrellas
Number of restaurants - 1
Conference space size (feet) - 21797
Conference space size (meters) - 2025
Number of meeting rooms - 1
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Terrace
Zwekapin Valley Resort & Spa | Hotel in Hpa-An | Travala.com
Good resort but bad experience
1. [Unprofessional Reception Staff] Upon arriving at the hotel, we were told by reception that they could only find 1 of 2 bookings we made when we clearly showed proof of booking for 2 rooms at 2 nights each. After a prolonged period of time, arguments and rude attitude from reception, they confirmed it was their error and they had the available rooms for us. It’s very unfortunate such a nice hotel had such a rude reception as the front face of customer service. It was not pleasant to have them make us feel like we were cheating them of rooms. 2. [Poor maintenance] We booked the Zwekapin Deluxe Room and upon entering the room, we could see the water flooding out of the bathroom into the room floor. We called housekeeping to let them know something is wrong with their pipes only to receive the answer that they knew about the situation but could only give us that room and didn’t even bother coming to the room to explain or check. We were one of the first guests to arrive to the hotel for check-in so it’s completely unacceptable to be treated with this kind of bad service and attitude.