Zwekapin Valley Resort & Spa
6.0

Fair

1 Guest reviews

6.0
Fair
1 Verified Review
Read all reviews
Cleanliness8.0/10
Service2.0/10
Comfort10/10
Condition10/10

No. 4/1 & 1/54, Taw Pone Village, Hpa-An, Myanmar. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
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See map

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Hotel Description

Located in Hpa-An, Zwekapin Valley Resort & Spa is in the mountains, a 4-minute drive from Technological University and 6 minutes from Chit Thu Myaing Resort. This hotel is 4.6 mi (7.4 km) from Kayin State Cultural Museum and 8.5 mi (13.6 km) from University of Computer Studies. Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Private bathrooms have complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hpa-An? This hotel has 21797 square feet (2025 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 11:30 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 7:00 AM to 8:00 PM.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Business facilities

Other

Conference space

Breakfast available (surcharge)

Laundry facilities

Garden

Spa services on site

24-hour front desk

Business center

Meeting rooms

Designated smoking areas

Pool umbrellas

Number of restaurants - 1

Conference space size (feet) - 21797

Conference space size (meters) - 2025

Number of meeting rooms - 1

Number of outdoor pools - 1

Free self parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Terrace

Hotel reviews

6.0
Fair1 Verified Review
warning-sign.svg
Cleanliness8.0/10
Service2.0/10
Comfort10/10
Condition10/10
6/10
Fair
JOSEPH, 16 Mar 2020
hotel-logo-v2.pngTraveller

Good resort but bad experience

1. [Unprofessional Reception Staff] Upon arriving at the hotel, we were told by reception that they could only find 1 of 2 bookings we made when we clearly showed proof of booking for 2 rooms at 2 nights each. After a prolonged period of time, arguments and rude attitude from reception, they confirmed it was their error and they had the available rooms for us. It’s very unfortunate such a nice hotel had such a rude reception as the front face of customer service. It was not pleasant to have them make us feel like we were cheating them of rooms. 2. [Poor maintenance] We booked the Zwekapin Deluxe Room and upon entering the room, we could see the water flooding out of the bathroom into the room floor. We called housekeeping to let them know something is wrong with their pipes only to receive the answer that they knew about the situation but could only give us that room and didn’t even bother coming to the room to explain or check. We were one of the first guests to arrive to the hotel for check-in so it’s completely unacceptable to be treated with this kind of bad service and attitude.

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