ZonaZ Boutique Hotel

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A stay at ZonaZ Boutique Hotel places you in the heart of Puerto Vallarta, within a 5-minute walk of Playa de los Muertos and Bay of Banderas. This spa hotel is 1.2 mi (2 km) from Malecon and 4.4 mi (7 km) from Cruise Ship Terminal. Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Wired and wireless internet access is complimentary, while 52-inch Smart televisions with digital programming provide entertainment. Featured amenities include express check-out, multilingual staff, and luggage storage. Planning an event in Puerto Vallarta? This hotel has facilities measuring 155 square feet (14 square meters), including conference space. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: 7.5 percent of room rate

• Beach towels
• Concierge service
• Faxes
• Housekeeping
• In-room bottled water
• In-room coffee
• In-room safe
• Lending library access
• Partner property access

We have included all charges provided to us by the property.

You need to know

• Pool access available from 10:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 21 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property is professionally cleaned.
• Guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

The front desk is open daily from 9:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 11:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Minimal age

21

Optional fees

• Fee for local cuisine breakfast: approximately USD 14.00 per person
• Airport shuttle fee: USD 45.00 per room
• Late check-out fee: USD 69 (subject to availability)
• Credit card charges are subject to a surcharge of 2.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

French

Spanish