Zoetry Montego Bay - All Inclusive
8.0

Excellent

270 Guest reviews

8.0
Excellent
270 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service8.4/10
Comfort8.6/10
Condition8.4/10
Neighborhood7.8/10
Amenities7.8/10

Mahoe Bay, Montego Bay, Jamaica. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
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Hotel Description

When you stay at Zoetry Montego Bay - All Inclusive in Montego Bay, you'll be on the waterfront, a 1-minute drive from Jamaica Beaches and 6 minutes from Montego Bay Convention Centre. This all-inclusive property is 4 mi (6.5 km) from Rose Hall Great House and 5 mi (8 km) from Doctor's Cave Beach. Make yourself at home in one of the 49 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Onsite COVID-19 testing (Antigen) is available

Minimum age for COVID-19 test requirement: 18

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • Only registered guests are allowed in the guestrooms.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Spoken Language

Portuguese

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

Concierge services

Hiking/biking trails nearby

Laundry facilities

Library

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Express check-out

On private beach

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Wedding services

Express check-in

Designated smoking areas

Pool umbrellas

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 4

Number of outdoor pools - 1

Number of hot tubs - 1

Snack bar/deli

Turkish bath/Hammam

Free self parking

Number of bars/lounges - 4

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

Terrace

Banquet hall

Eco-friendly cleaning products used

Hotel reviews

8.0
Excellent270 Verified Reviews
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Cleanliness8.8/10
Service8.4/10
Comfort8.6/10
Condition8.4/10
Neighborhood7.8/10
Amenities7.8/10
6/10
Fair
Miriam, 15 Apr 2025
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Food was horrible.

6/10
Fair
MICHELLE, 13 Apr 2025
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Could be great with a few tweaks

Hotel is a lovely setting but lacks ambience . A little music in the bars and around the pool would add that extra touch . Rooms lovely and staff great but food needs attention and is not at the level it should be for the price .

6/10
Fair
Sopheak, 11 Mar 2025
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It’s a nice quiet resort and on the ocean front but also close to the main street which causes a lots off traffic noises for some rooms especially the one we stayed in , so we had to request an upgrade to a different room (with extra fees) that has a better view and far from the street noise. Poor quality staffs and services , very inconvenient to get access to anything including foods services ..etc. Very slow!!

10/10
Exceptional
Milton, 23 Feb 2025
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Will go back

2/10
Poor
Fred, 22 Feb 2025
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Terrible service and welcome

10/10
Exceptional
Sunil, 06 Feb 2025
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Excellent Location (<10 min ride from MBJ airport). Plus, great beachfront. No matter where you room is on the property, you are <2 min walk to the beach. Lots of lounge chairs, both poolside and beachfront. Spacious, well-appointed rooms. Friendly, courteous staff. Dinners at Coyaba Restaurant were good. Most importantly, easy, friendly vibe about the whole place.

2/10
Poor
Ardra, 03 Feb 2025
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I travel very frequently and this was the worst all inclusive alleged luxury and the pools have water drained from my tub in my private room after I bath in it. The staff was rude for the most part coffee shop not even open at 7am

10/10
Exceptional
Rymell Dekintae, 28 Jan 2025
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Very quiet and peaceful, staff is very friendly, amazing food options, good serviced car, very clean. 10/10 and would stay here again!

10/10
Exceptional
Caleb, 23 Jan 2025
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We enjoyed everything about the resort!

10/10
Exceptional
Claudia, 30 Dec 2024
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The service and the attentiveness of the staff was phenominal. We enjoyed our stay very much and plan to come again soon.

8/10
Excellent
Michael J, 26 Dec 2024
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Nice small resort for relaxing. If you do not want to deal with partying or loud obnoxious people this resort is the place to go. It is very low key they do not do many activities so if you do expect to have activities on resort then you might want to find another resort. This resort is simply for if you just want to chill by the pool or the beach with a nice view & calming atmosphere.

10/10
Exceptional
Eddie, 20 Dec 2024
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It’s beautiful and it’s the best place to celebrate or just relax.

10/10
Exceptional
Miranda, 12 Dec 2024
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The spa was nice! The Zoetry massage was extraordinary Love it! The oxtails were amazing

8/10
Excellent
JENNIFER, 03 Dec 2024
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Everyone was pleasant very inviting, they weren't stingy with the drinks. the property is on the smaller side which is fine if you want something more intimate, there weren't any real activities or type of entertainment.

8/10
Excellent
stanley, 22 Nov 2024
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It was a small resort, there was very little activity and entertainment. The food was very good but I didn’t think I would go there again.

10/10
Exceptional
Mariame S, 05 Nov 2024
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I loved it here

2/10
Poor
Destiny Lee, 24 Oct 2024
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Terrible stay away from this place.

10/10
Exceptional
Jacqueline, 06 Oct 2024
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Quite and lovely

8/10
Excellent
Marisa, 14 Sep 2024
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The property was excellent but the location is bad road noise and limited food choices.

4/10
Poor
Cristina, 07 Sep 2024
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The dinning was limited and super slow. There were no cold beers and many liquor restrictions. The menu is super limited. The beach is not clean, it has a lot of seaweed, slimy floor and rocks. The chairs in the terrace are all broken. The dock is wrecked and not allowed to be used. The dinning was limited and super slow. There were no cold beers and many liquor restrictions. The menu is super limited. The beach is not clean, it has a lot of seaweed, slimy floor and rocks. The chairs in the terrace are all broken. The main restaurant is super hot at night and should have enclosed air conditioning. Staff was super slow and at times rude, they took forever to serve drinks. (Only exception of Hilary and Marc-Anthony. The rooms were great with comfortable and clean bed and towels. We were given butlers but didn’t find the use.

4/10
Poor
Cristina, 06 Sep 2024
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The dinning was limited and super slow. There were no cold beers and many liquor restrictions. The menu is super limited. The beach is not clean, it has a lot of seaweed, slimy floor and rocks. The chairs in the terrace are all broken. The dock is wrecked and not allowed to be used. The dinning was limited and super slow. There were no cold beers and many liquor restrictions. The menu is super limited. The beach is not clean, it has a lot of seaweed, slimy floor and rocks. The chairs in the terrace are all broken. The main restaurant is super hot at night and should have enclosed air conditioning. Staff was super slow and at times rude, they took forever to serve drinks. (Only exception of Hilary and Marc-Anthony. The rooms were great with comfortable and clean bed and towels. We were given butlers but didn’t find the use.

8/10
Excellent
Stephen, 23 Jul 2024
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Perfect place for a couples weekend

10/10
Exceptional
Elworth, 16 Jul 2024
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Good

6/10
Fair
Richard, 05 Jun 2024
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The amount of money they charged for a a ride that’s is not even 20 minutes away from the hotel was $60 US dollars. Everything is super expensive and I mean everything is astronomically priced. The butler communication system needs to be better. The staff on the other hand was very friendly overall.

10/10
Exceptional
Angel, 29 May 2024
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Absolutely the best staff and an amazing property! One of our favorite vacation to date. We will be back very soon.

10/10
Exceptional
Andrea, 05 May 2024
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Nice for a quiet getaway

10/10
Exceptional
shoyelece, 29 Apr 2024
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Upon entry the staff was so courteous! This alone was enough to let me know that I was about to enjoy my stay.The property was intimate and exceptionally clean. My room was amazing and came with all the extras! The Views were absolutely breath taking. Thanks Natalie!

10/10
Exceptional
Destini, 22 Mar 2024
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This resort is great if you want to really RELAX! The staff are amazing and super welcoming.

10/10
Exceptional
Charles Lawrence, 04 Mar 2024
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Great place to stay

10/10
Exceptional
Summer, 05 Feb 2024
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The property was clean and well maintained.

10/10
Exceptional
Edward B, 29 Jan 2024
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The staff and others were extremely hospitable. Rotating menus were great and food was prepared well. It was beautiful weather. Little more windy than we would have liked, but it was overall fantastic. The room and service to the room were great. I would stay again or recommend to others.

10/10
Exceptional
valarie, 28 Jan 2024
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The resort is excellent, staff caters to your every need. Food was great, different themes. Highly recommend, will return to vacation again

6/10
Fair
Thomas J, 21 Jan 2024
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Pros Clean Great room attention Food was amazing!!! Quite and peaceful Beautiful Views Staff ( 2 people really stood out to us Patricia and Al Wayne absolutely wonderful) We did get our room upgraded or we would have had a miserable stay Cons No included activities (snorkeling and kayaking cancelled) Other activities available with a cost Staff ( no pool coverage) other than Patricia she was covering the entire property. We had a butler by name only ( other than the first day) No nightlife whatsoever other than pool table Cats on property and at restaurants during dinner Traffic and airport noisy

6/10
Fair
Surgena, 16 Jan 2024
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First of all the resort design is beautiful. But there arre a number of items that werent not spectacular for my stay. Ill attribute it to the short duration but at the expense per night Inwas not as impressed as I woukd have liked to be. The facility was a bit understaffed or the staff had multiple responsibilities that were oulling their attention elsewhere. None of the amenities I came to enjoy were available to me because they were either closed early or never opened during my stay. I was pressured to soend my time enjoying others parts of the hotel collection rather than the resort itself. And there were no guests really enjoying themselves to interact with. Again I'll attribute this tobmy furation but it was the most expensive stay I had ever experienced and ive had better experiences i do plan to return and try something else if possible as the other hotels in their group are equally as beautiful more well staffed and genuinely enjoyable experiences.

8/10
Excellent
Angellica, 04 Dec 2023
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Staff was amazing! The food was ok the drinks were pretty good. There were a lot of stray cats walking around that I didn’t like. Rooms are nice but the pictures are misleading, I thought I was getting a room with a tub but I didn’t. I also paid for ocean view but it was more of a pool view. The resort credit was split into coupons so I didn’t get to use any of that. Overall had a good stay. Jason, Barbara, Andell, and Javon were awesome.

4/10
Poor
Bojana, 26 Nov 2023
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Very quiet, staff is not as friendly as you would expect at a resort. Food is okay

4/10
Poor
Joanna, 12 Nov 2023
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Hugely disappointing as this was the first major trip for sometime andI decided to splash out. Whilst many of the staff were really helpful others were not. Operationally more needs to be done. Many of the facilities and common areas were tired and need up grading (it was certainly not a state of the art gym as advertised). The food was also hit and miss.

10/10
Exceptional
Arrmenthe, 26 Oct 2023
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The staff was the best. The room was gorgeous

10/10
Exceptional
Christal, 25 Oct 2023
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Outdoor tropical setting very peaceful

10/10
Exceptional
Vicky, 23 Oct 2023
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Staff was amazing.

2/10
Poor
YDSIA N LUGO, 18 Oct 2023
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This has been the worst experience at an all inclusive resort. The customer service is terrible. They have false advertisement of multiple restaurants but in reality only open one every single day with extremely limited options. The other one that’s supposed to be open for dinner is only opens sometimes for lunch which is the one by the pool. They brought us not cooked French toast and the only night they had a Jamaican buffet the food was cold sitting with no warmers or lighting for you to be able to even see it properly. The room service options are limited as well only pizza a burger or nachos so we ordered nachos, they brought us chips with cheese and cut up red onions even though on the menu it says sour cream salsa guacamole etc. I have never been to an all inclusive resort where I have been hungry my entire stay. The bars never had bar tenders and when they did they were very slow. I was waiting in the lobby for an excursion pickup so I wanted an drink from the lobby bar but there was no one there so I started asking the employees where I could get one they bounced me around until I ended up having to go to the one open restaurant to order a drink because there was no bartenders at any bar on the entire resort. You pay to be wine and dined so I at least expected an employee to offer to bring us some but no. The butlers text you false information from the get go telling you about all the activities like bingo or pool trivia etc not ONCE did we see any activity happening

2/10
Poor
Elaine, 20 Sep 2023
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I had made a reservation for an ocean view room; however, upon arriving at the property and opening the curtains, I was disappointed to find that my view was obstructed by surrounding buildings. Additionally, I had been informed of a lobster dinner event scheduled for that evening, with a price tag of $90 per person. It's worth noting that I had originally booked an all-inclusive resort package. Furthermore, I observed unsightly wet stains on the headboard of my bed. Consequently, I requested a room change to one that corresponded to the category I had initially reserved and paid for. Regrettably, I was informed that there were no available rooms meeting my booking criteria, and the staff's attitude was less than accommodating. In my attempt to address these issues, I reached out to Travelocity for assistance. Regrettably, they conveyed their inability to help me secure a refund or resolution for the situation. In light of these ongoing concerns and the dissatisfaction I experienced, I made the decision to check out of the property and relocate to Secrets. This choice resulted in a financial loss of $3,300. I trust that this comprehensive account provides you with a clear understanding of the circumstances surrounding my stay.

2/10
Poor
Gabrielle, 07 Sep 2023
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Our television and internet did not work for 3 days of our 6 day trip. We made several calls about these issuses. With no urgency of the staff to resolve it. Our room phone went out the following day. We were unaware that a tablet was to be provided to us to order room service. Until our last day when the receptionist inquired why are we calling for room service instead of using the tablet. We paid for spa packages and scheduled appointments in advance when our booking of the trip. Only to arrive to the spa appointment (on day 3 of the stay) and be notified they don't offer the package. The staff cater to the Caucasian patrons. We experienced this several times while attempting to order lunch/dinner. We were at the bar, awaiting for staff to finish taking the order of a customer, whom was at the bar upon our arrival. We were the only customers remaining. A Caucasian group of 3 arrived to the bar and the staff gravitated to them, disregarded our presence and took their order before ours. We will NEVER frequent this establishment again. I would advise anyone whom is not Caucasian to NOT spend their money, time, or vacation at this establishment.

2/10
Poor
Jose, 28 Aug 2023
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This place was very boring, I found a roach in my room and a bug in my drink and we had no hot water

8/10
Excellent
Olevene Claudett, 26 Aug 2023
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Some of the witnesses are too unconcerned. I’m referring to the section that serves breakfast. One witness brought over our breakfast and never came back to the table until we were almost ready to leave. There was only 2 towels, no hand or wash cloth upon arrival etc.

10/10
Exceptional
Pedro, 25 Aug 2023
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This was my first time and everything was excellent and I will come back

10/10
Exceptional
Christine, 20 Aug 2023
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I enjoyed my stay. Staff was great. Especially Jason

8/10
Excellent
Manuella, 17 Aug 2023
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If quiet and cozy is what you are looking for this is definitely the perfect place. There is no entertainment. There's sip and paint and candle making. You can do plenty of activities off the resort. There's not a lot of food options alrhough what they serve is very good. Plenty of drink options. The masseuse is great. The butlers go out of there way to please you. The staff is very nice and constantly making sure you're comfortable. The pool area is not large but accommodates the size of the property and the views are beautiful.

10/10
Exceptional
Misti, 13 Aug 2023
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Food was limited and not in stock with choices on the menu.

10/10
Exceptional
fred, 25 Jul 2023
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I loved it

6/10
Fair
Olivia, 24 Jul 2023
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Very clean and quiet property. Staff was great and friendly. Food wasn’t the best.

10/10
Exceptional
Sharonda, 08 Jul 2023
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Very clean rooms. This is a small resort therefore everything on the resort is in close proximity, not alot of walking. I stayed in a ocean view swim up room and it was the best room choice.

6/10
Fair
Alexander, 08 Jul 2023
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Did not like

10/10
Exceptional
Augustine, 04 Jul 2023
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The staff were very warm and welcoming. Made our stay feel very homey and they were also very accommodating. The resort offered exactly what we were looking for.

6/10
Fair
Brad, 01 Jul 2023
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Our room wasn't ready on time and we didn't receive a butler as advertised. For the most part the staff was friendly, but there were some that were not so friendly.

10/10
Exceptional
Edward, 29 Jun 2023
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beautiful facility, great room, great views, staff was awesome, the beach area needs to be more user friendly. Food was average a best. Breakfast was good as was lunch, especially Jerk Hut. Dinner choices need to be upgraded w a better quality.

10/10
Exceptional
Talatha, 14 Jun 2023
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Great experience!!!

6/10
Fair
Je-Lisa, 07 Jun 2023
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The staff outside the front desk was very friendly. Our room flooded and no one ever came to fix it and the front desk knew where the leak was coming from. Had to call multiple times and it never got fixed. Food was sub par

6/10
Fair
Simona, 31 May 2023
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-

10/10
Exceptional
Verified traveler, 29 May 2023
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Blue Beach Water Resort

Overall our stay was pleasing...Our first time out of the country the experience of blue water was amazing...the resort from beginning to end was very welcoming they paid a lot of attention to detail which was impressive...you have a butler service which is available when you need them...food was great if you like caribbean... overall the experience was great I would definetely recommend Zoetry for the grown folks

10/10
Exceptional
Victor Emerson, 26 May 2023
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Zoetry was a great hotel. It has about 45 rooms so it’s not crowded at all and the staff was super friendly and eager to serve you. Food and drink was awesome. If you’re looking for good a place to relax this is a good spot.

4/10
Poor
Dallehirys, 20 May 2023
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The service is terrible ! Takes forever to receive room service. Sometimes they didn’t even a answer the phone. There’s only one restaurant to eat at for dinner and breakfast. Menu is very limited. Our toilet did not work even after they came and “Fixed” it. We had a butler and only saw him when we arrived and the day we left! The air conditioning in the room I guess just made the floor extremely wet and slippery which was very dangerous. Even the sheets felt damped. Rooms are small. Only 2 towels. Cleaning service takes forever as well. We literally had to call one day to see if they would come clean my room Last but not least there was a huge crab! Like huge ! I even recorded it because I couldn’t even believe it and how dangerous it could’ve been if we would’ve never noticed ! In conclusion, I do not recommend! It’s a very small hotel. Not the luxury I was expecting for the price!

10/10
Exceptional
Roderic Burgess, 27 Apr 2023
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I liked how quiet and eco-friendly the property is...

10/10
Exceptional
Michele, 20 Apr 2023
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10/10 great feel and decor. Customer Service 10/10

10/10
Exceptional
Shantoy, 29 Mar 2023
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Very lovely property. Will stay again

8/10
Excellent
Simon, 21 Mar 2023
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Zoetry is a very nice and quiet hotel. The staff was extremely nice and resort was very clean and neat. But I would say, if you are in your 30's and younger, this resort is probably not for you if you would like to really experience Jamaica. But overall a very nice place.

10/10
Exceptional
Veronica, 12 Mar 2023
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Zen like experience. My Butler, Patrick, was very professional and helpful. All of the staff went out of their way to make my stay feel like home. I was thoroughly spoiled. The spa experience was phenomenal. I had the Mud wrap, facial and Deep tissue massage. (Massage was done on the beach,...very relaxing) This spot is definitely on my "Return again" list.

10/10
Exceptional
Delores, 10 Jan 2023
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The property is very nice, clean, and well kept. Staff is very friendly & accommodating. My butler, Rayen, was excellent. My masseuse Sharon & Letonia were beyond excellent.

10/10
Exceptional
Sharon, 02 Dec 2022
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This is a great place for couples or if you just want to have some peace and relaxation. The only thing that needs major improvement is the housekeeping. The brochure says they clean three times per day but they only cleaned once per day and not very well. We had to request wash clothes on a couple of occasions because dirty ones were not replaced. A pair of underwear was left in our room from a previous guest, also, the glass that we used from the bar was never washed and returned to it's proper place and food trays were left outside of guest rooms for several hours. We enjoyed our vacation at Zoetry and would visit again for it's excellence in all other amenities.

4/10
Poor
Darryl, 17 Nov 2022
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Peaceful resort, terrible Wi-Fi and food options. Service was poor other then our butler Bennet, Great guy!! Would my choose resort again.

8/10
Excellent
Joseph Carter, 04 Oct 2022
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The ambiance was fantastic

8/10
Excellent
Ann, 04 Oct 2022
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I liked the room it was amazing until it started leaking from the storm and had to move to another room on the 3rd floor which was too many stairs. I didn’t like the food or the restaurant where all meals were served. The service was terrible, the staff was slow and not very friendly. It wasn’t anything to do and the restaurant by the pool closed too early on the weekends. It wasn’t any fun for the money you paid it was boring. I loved the room and views but the food and entertainment sucked! Wasn’t worth the money paid.

10/10
Exceptional
Shuaib, 15 Sep 2022
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Outstanding place for relaxation

10/10
Exceptional
Joe, 11 Sep 2022
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Very pretty and sort of secluded compared to other resorts

10/10
Exceptional
Bernard, 07 Sep 2022
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It’s quiteness

8/10
Excellent
Bria, 17 Aug 2022
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The property is beautiful!! The only downfall to it is the entertainment. It’s a little boring. They should have like things going on for people at the hotel to interact with each other. Like a dj at the pool. Parties on certain nights or something. It’s SUPER laid back and quiet

2/10
Poor
shandy, 15 Aug 2022
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This property is very small and very few amenities offered. The water activites are not as advertised. The food service is horrible. 40 minutes to get coffee, the sweet n low 15 minutes later and the spoon another 5 minutes. We were served fish, my boyfriend got the head and I literally got the bottom of the tail. Food portions very small. No buffet for breakfast. I was extremeny disappointed with the service. The tine share set up a transfer and charged us. I will give much credit to the manager Nadia Brown, she corrected everything. She was apologetic and worked with us to our satisifsction. Amazing at owning the resorts faults and worked very hard to accomodate us and being transferred to another AMR resort. I truly appreciated her. Renee at the front desk was also of great service to us. I believe once staff is more time efficient the resort could be amazing. It is definitely for the more relaxed traveler.

10/10
Exceptional
Cassandra, 15 Aug 2022
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Great experience!! The staff was amazing especially Rayan with Guest Services and the Lobby bartender. Rayan was our personal attendant, he brought us whatever we needed and answered all of questions, and he was accommodating and so kind. Easy access to the beach, they thoroughly cleaned our room and the property, and easy to get a table at each restaurant. Not crowded and smaller resort but very peaceful and relaxing. We had a swim out pool connected to our room which was amazing. Whitney with the Spa gave me an A1 Zoetry massage. Beef Pies/Patties at the souvenir store was so good, but only there 3 days a week (Monday, Wednesday, and Friday). Only thing we didn’t get to do was the Romantic Dinner on the pier due to weather and availability, I recommend booking it in advance. Thanks Zoetry for a great experience!

6/10
Fair
Princess, 15 Aug 2022
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Wi-Fi service was horrible butler service wasn’t given until the end of trip! No elevator very small resort

10/10
Exceptional
Christine, 13 Aug 2022
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The property was excellent on every level. I wanted to change my response on the last question because i had no need to go outside of the property everything inside was perfect. The service my niece and i received from your staff was exceptional especially Kyle and Shamare. We will be returning soon. Thanks for everything.

8/10
Excellent
Keezia, 08 Aug 2022
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Need better quality food options and also more variety.

10/10
Exceptional
Lacy, 29 Jul 2022
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I had a wonderful stay. The staff really made me feel like I was at home. Thank you.

4/10
Poor
Leocadia Esther, 28 Jun 2022
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Our stay was great but be careful because on your last day there they will take something. They stole my perfume and husbands cologne. Their policy states to put valuables in the safe but I never would've thought they would steal some smell good. For that reason alone I wouldn't recommend them because you want to feel that your belongings are safe in your room. I reached out to them twice already and have yet to hear back.

4/10
Poor
Eric, 20 Jun 2022
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There was only 2 dining areas, the food was very poor, they listed activities on the board and there wasn't anything going on during the day.

10/10
Exceptional
ToKara, 13 Jun 2022
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Enjoyed the stay. The workers was friendly and amazing ❤️

10/10
Exceptional
Derrick, 28 May 2022
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We were pleasantly surprised that the property was so small! It was nice and quaint and very personable. Each staff member was attentive and took pride in there job. The food was superb each day and all day. For special occasions the staff goes above and beyond the call of duty to ensure your satisfaction. After traveling to Jamaica for nearly 15 years I can honestly say that this is my favorite resort and I felt sad to leave and saying goodbye to the staff was like leaving close friends.

10/10
Exceptional
Faith, 12 May 2022
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The staff was superb! Everyone was helpful, patient, kind and extremely accommodating. When we return this will be our spot!

8/10
Excellent
Ian, 25 Apr 2022
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We really enjoyed our stay. The staff was friendly and helpful. All the food was amazing every day, but the food service is a little limited. Our only “ok” opinion of our stay was that the facility was, for lack of better a better term, used. It was just a bit worn down like the poolside bar/restaurant having stains on the walls of what appeared to be old food, the walls in our room had a large condensation spot from the wall AC unit, our balcony light didn’t work, and our room number was missing the last 1 in 311. So while the facility was “used” we still felt very comfortable and enjoyed the people and the facility amenities. It was quiet, small, and not overpopulated which made us very comfortable. We would recommend this resort for any couple or person looking to get away and relax.

10/10
Exceptional
Kim, 08 Apr 2022
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Overall great property friendly staff. Definitely not a party resort. If you are looking for quiet relaxation this is the place.

10/10
Exceptional
Itavian, 22 Mar 2022
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Great time!!

10/10
Exceptional
Pierre, 26 Feb 2022
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Beautiful place, impeccable design, staff incredibly nice. May be the food could be improved.

10/10
Exceptional
Flora, 15 Feb 2022
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The resort is beautiful if you're looking for a smaller all inclusive. The staff goes above and beyond!

2/10
Poor
Cierra, 10 Feb 2022
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If I could rate this hotel 0 stars I would.

2/10
Poor
Nicola, 08 Feb 2022
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Avoid at all costs. Claims to be 5* barely worthy of 2* Appalling standard of catering definitely not gourmet. Gym was no more than a shed with broken equipment Resort was badly lit making walking dangerous at night Booked for 7 nights checked out after 2. Would have left earlier but the hotel refused to refund anything less than 2 nights

2/10
Poor
WAQAR, 07 Feb 2022
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Housekeeping stuff was terrible

10/10
Exceptional
Adam, 14 Jan 2022
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It was a beautiful, quaint property that was great for a relaxing vacation

8/10
Excellent
Ronnae, 03 Jan 2022
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When I checked in I was helped by Chavoun and immediately received my personal concierge of Kyle right after. Before I even reached Jamaica, I spoke with Renee and she was very helpful and welcoming and warm. I appreciated all three of them my entire stay. But on the last day when they weren’t there, it wasn’t in my favor. I paid for a soaking tub view, which cost more than a regular room of this already expensive hotel, and I didn’t even get to use it. When I wanted to use it the water wouldn’t get hot no matter which way I turned it and when I called the front desk at night, Christmas Eve to be exact, the woman running the front desk hung up on me and then when I called back she told me she couldn’t hear me and I would have to walk down to the front. At that point I had use my phone multiple times and Kyle came in to check that it worked and I could call the front desk. The next morning I called and requested to have it come looked at so that I could use the bath before I left because I paid for it. Nobody ever came or called me and I had to check out and when I explained it to them at the front desk there was zero resolution. This place has great staff, a nice walkout beach, a cool deck, nice activities and good food. Denardo really helped me with my order at night and made me some great food. I was just so turned off by having to pay that much extra for a tub that I couldn’t use and they didn’t even offer me so much as a drink coupon even though the drinks are free.

8/10
Excellent
Sandra, 18 Dec 2021
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Beautiful property and delicious food. Most of the staff could have been much friendlier upon arrival, including security at the gate!

6/10
Fair
Zurabs, 08 Dec 2021
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Nice clean spot with a good view of ocean.

10/10
Exceptional
Stephen, 07 Dec 2021
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Very luxurious very secretive

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