ZEGEN HOTELES
8.2

Excellent

23 Guest reviews

8.2
Excellent
23 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service7.8/10
Comfort7.2/10
Condition8.8/10
Amenities8.6/10

Felix Ramirez Renteria 2017, Lagos de Moreno, Mexico, United Mexican States. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
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Hotel Description

Located in Lagos de Moreno, ZEGEN HOTELES is on the Strip, within a 10-minute drive of Pedro Moreno Stadium and Centro Universitario de los Lagos (CULAGOS). This hotel is 26.3 mi (42.3 km) from León Stadium and 26.3 mi (42.3 km) from Poliforum León Convention and Exhibition Center. Make yourself at home in one of the 56 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Children may not be eligible for complimentary breakfast.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
Optional fees
  • Airport shuttle fee: MXN 1740 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1100 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Business facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Airport transportation (surcharge)

Television in common areas

Free breakfast

24-hour front desk

Designated smoking areas

Grocery/convenience store

Wheelchair accessible parking

Number of restaurants - 1

24-hour business center

Number of meeting rooms - 1

Conference center

Free self parking

Computer station

Number of coffee shops/cafes - 1

Free RV, bus, truck parking

Shared microwave

Water dispenser

Covered parking

Uncovered parking

Secured parking

Gated community

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Wheelchairs available on site

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

8.2
Excellent23 Verified Reviews
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Cleanliness8.8/10
Service7.8/10
Comfort7.2/10
Condition8.8/10
Amenities8.6/10
10/10
Exceptional
Blanca, 15 Aug 2024
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I definitely recommend this hotel. Very clean very modern. Great Decor. Rates very reasonable

6/10
Fair
Mario, 26 Jan 2023
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Well the Hotel is located at entrance of the city. Overall the hotel had many defects like the walls were hollow therefore you can hear all the noisy around. Some of the wall had mold, and holes towards the Main Street.

10/10
Exceptional
MOISES, 14 Dec 2024
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Todo estuvo excelente

10/10
Exceptional
Luis, 19 Nov 2024
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Todo fue muy rapido

10/10
Exceptional
Federico, 01 Nov 2024
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Muy bonito el hotel y muy amplias las habitaciones. Lo único fue que no salía el agua muy caliente de la regadera, pero no sé si fue cosa de única vez o siempre sea así.

10/10
Exceptional
Benjamin Abraham, 27 Oct 2024
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Exelente

Increible me gusto su espacio y confort

6/10
Fair
David, 06 Jul 2024
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Regular. Pero lo mejor que hay.

Aunque no es un hotel excepcional, es el mejor que hay en Lagos de Moreno. Avisar antes de salir, porque nunca hacen la limpieza en la habitación. El agua del baño no sale caliente.

2/10
Poor
Leonardo Alfredo Galassi, 21 May 2024
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Pésima atención tanto de la personas que realizó el check in tanto como la persona que realizó el check out , al pedir mi factura me mandaron una factura con GASTOS FUNERARIOS, el hotel aceptable pero la atención muy mala

6/10
Fair
Verified traveler, 19 Mar 2024
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Mi estancia fue por 2 noches. No me limpiaron la habitación.

2/10
Poor
Itzamara, 17 Mar 2024
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Nos llevamos una gran decepción, es la tercera ocasión que nos hospedamos ahí, y las veces anteriores fuimos muy fan de la comida, el día de hoy pedimos una crepa poblana la cual respecto a sabor fue insípida y con muy poco relleno, cosa que en veces anteriores no nos había sucedido, aunado a esto, las personas que realizan la limpieza a las habitaciones empezaron a gritar y a platicar entre ellas sobre el pasillo a las 8 de la mañana, sin importar si los huéspedes quieren descansar un poco más, esto duró más de 1:30, por lo que no recomendamos en absoluto hospedarte en ese hotel si tienen como plan ir a descansar

10/10
Exceptional
Hector, 24 Feb 2024
expedia-logo-v2.pngTraveller

Instalaciones nuevas, por lo mismo uno de los dos elevadores estaba lleno de papel de seguridad. Fuera de eso todo excelente, pequeños detalles de limpieza en el cuarto pero nada extremo.

6/10
Fair
Jorge, 27 Dec 2023
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No tienen agua caliente…

2/10
Poor
José luis, 10 Dec 2023
hotel-logo-v2.pngTraveller

Mala opción mejor viajar hasta León gro

Mal servicio de recepción el costo de la reserva incluye un desayuno que al final te cobran No regreso

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