Haka House Rotorua
7.8

Very Good

44 Guest reviews

7.8
Very Good
44 Verified Reviews
Read all reviews
Cleanliness8.2/10
Service7.4/10
Comfort7.8/10
Condition7.6/10
Amenities7.4/10

1278 Haupapa Street, Rotorua, New Zealand. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Barbecue grill(s)
Hiking/biking trails nearby
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Hotel Description

With a stay at Haka House Rotorua, you'll be centrally located in Rotorua, a 2-minute drive from Polynesian Spa and 5 minutes from Skyline Rotorua. This eco-certified hostel is 0.1 mi (0.1 km) from Kuirau Park and 0.2 mi (0.4 km) from Rotorua Night Market. Make yourself at home in one of the 99 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Featured amenities include express check-out, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No elevators

Qualmark Sustainable Tourism Business Award

No alcohol served onsite

Events/parties not allowed

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 5:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Alcohol is not served at this property.
  • Contactless check-out is available.
Special Instructions
The front desk is open daily from 8:00 AM - 5:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts major credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Minimal age
18
Optional fees
  • Self parking fee: NZD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Other

Barbecue grill(s)

Hiking/biking trails nearby

Laundry facilities

Garden

Front desk (limited hours)

Express check-out

Mountain biking nearby

Billiards or pool table

Parking (limited spaces)

Self parking (surcharge)

Terrace

Foosball

Shared refrigerator

Lockers available

Nature reserve

Vending machine

Wheelchair accessible – no

Secured bicycle storage

Bicycle parking available

Well-lit path to entrance

Hotel reviews

7.8
Very Good44 Verified Reviews
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Cleanliness8.2/10
Service7.4/10
Comfort7.8/10
Condition7.6/10
Amenities7.4/10
4/10
Poor
Charlotte, 25 Apr 2025
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Had a private ensuite room (Room 80) which you expect a bit better experience than a dorm but might aswell have been. The door to the room was immediately next to the kitchen’s fridge door so was awoken by people making breakfast at 5am. There was also a cockroach in the bathroom we had to get rid of which was awful. Had very limited interaction with staff due to the app check-in etc. Would not stay again

10/10
Exceptional
Samuel David, 22 Apr 2025
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Suited our family of four. Was nice to have the whole room to ourselves. The property is secure with comfortable bunks. Best bunk beds we’ve experienced. Big tidy kitchen with plenty of utensils, tea towels, and plates. The only downside was the kitchen near our room wasn’t functional (a broken tap) and had to go further to the main one through the outside stairs up and down in the wet weather. Some selfish people left their dirty dishes by the broken sink and in the fridge- which weren’t cleared the three days we were there.

6/10
Fair
Kayla, 19 Apr 2025
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Great room. Good for what we needed it for. Unfortunately there was some male sports team staying there also and were extremely loud. The walls a very very thin. But overall it was an ok experience. Would go there again. Loved seeing all the tourists!

2/10
Poor
Jonathan, 12 Apr 2025
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Drunk kids up till almost 5am.

6/10
Fair
Kai, 05 Apr 2025
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No aircon so the room was a bit stuffy couldn’t open the window due mosquitoes and bugs. fly screen would’ve helped if they had them. The walls and ceiling are thin. I can hear the guy snoring upstairs.

10/10
Exceptional
TATSUNORI, 22 Mar 2025
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Everything’s perfect. Kitchen facility were fully equipped. The best thing was the location. Located close to Intercity bus stop. There’s a nice free foot bath within 5mins walk.

6/10
Fair
Tegan, 09 Mar 2025
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This hostel has a great location near a geothermal park and feels more modern than others, though the toilets and showers could use an update. The spacious common area makes it easy to meet other travelers. My twin private room was tidy and well-presented, with a handy hanging area. Parking is on the street and paid during business hours, but I had no trouble finding a spot. The first night was fine, but the room got very hot in the afternoon and evening. There's no AC, which feels outdated, though fans are available on request. I left the window open to cool off, but that meant dealing with noise from the common area and the gate slamming shut—despite a sign, few seem to notice. Adding rubber or a soft-close mechanism would help, especially for nearby rooms. The biggest issue was noise from neighboring rooms. Despite a "quiet time," it wasn’t enforced, and the place seemed unstaffed at night. One room blasted music until 9 AM, while another group returned at 3:30 AM, talking loudly. The walls offer little soundproofing—I’ve slept better in dorms. There’s no way to report noise unless it’s an emergency, and the emergency line warns of charges for non-urgent calls. Overall, the hostel has good features, but I’d look elsewhere next time due to the noise and lack of staff presence.

10/10
Exceptional
Nathalie, 31 Jan 2025
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Super!

Great place. Clean with all you can need

6/10
Fair
Hweiling, 30 Dec 2024
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Annoyed with myself for thinking i got a black friday deal, when in fact it wasnt and it was advertised in USD instead oF fNZ. It was a non refundable one so we committed to it. The place is warm in summer, so on hot days you may have to rent a fan. Otherwise good.

8/10
Excellent
Jones, 20 Dec 2024
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A dining room shared with friends coming from world that is absolutely perfect.

10/10
Exceptional
Kaia, 17 Dec 2024
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Good

10/10
Exceptional
Sophie, 28 Nov 2024
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Great place for a cheaper option. The doors were very noisy on the first night as they closed at each time someone went though but that would be the only downside of the property. Room was very clean and modern

6/10
Fair
??, 12 Oct 2024
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ちゃんとシーツと枕を洗って無かった。 建物に出入りする人の音は建物中響き渡るから寝辛い。特に建物内の階段の音はすごくうるさい

10/10
Exceptional
Shelby, 03 Oct 2024
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Lovely private rooms with ensuite.

6/10
Fair
Abram, 31 Aug 2024
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Needs deep cleaning

The bathroom had an incredible amount of black mould on the bathroom ceiling which is unacceptable. Room 2

10/10
Exceptional
Kazuyuki, 20 Aug 2024
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ロトルアのバス乗り場(i site)から歩いて10分くらいでした。設備もきれいで、過ごしやすかったです。また、フロントデスクの対応時間の到着でしたが、その場合のキーカードの受け取りも、問い合わせたらすぐにメッセージで教えていただけました。とても気持ちよく過ごせました。

8/10
Excellent
Melissa, 19 Aug 2024
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Great value for money. Simple, unfussy accommodation - very clean and tidy. Amazing communal area and kitchen facilities

10/10
Exceptional
Raelene, 24 Jul 2024
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Met some amazing people on my solo travels

10/10
Exceptional
YINGHUA, 17 May 2024
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It's quiet and the people so friendly.

8/10
Excellent
Susan, 05 May 2024
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The hostel was comfortable , well equipped and conveniently located. There is no car park but there is free parking nearby

4/10
Poor
Rashmi, 04 Apr 2024
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The accomodation was too noicy. We were on a King suite by the stairs. People are running up and down the stairs and the corridor. Rooms are not sound proof at all. I don’t recommend this place for anybody who’s looking forward to sleepin on a vacation.

6/10
Fair
Sarah, 23 Mar 2024
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No frills

Very small room but comfortable. Very noisy when people were congregating in the courtyard or by the gate (which kept banging loudly all night when people came through, which wasn't much fun). Unpleasant smell came up from the shower after using. Free parking outside the hostel was very handy.

4/10
Poor
Vaughan, 20 Mar 2024
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Tv didn’t work and no one to get it going, no shower gel or shampoo, stuff then dumped it at our front door 40 min later. Just poor

10/10
Exceptional
Andrew, 03 Mar 2024
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Haka House Rotorua review

Nice place, very clean, good atmosphere and great location.

8/10
Excellent
phil, 22 Feb 2024
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The room and facilities had everything for our 3-day stay. conveniently located in the city, with good street parking and a quiet street. Late check-in was easy with the lockbox. The room was clean, staff were friendly and helpful. The beds were firm and comfortable. The little fridge, electric jug and crockery were appreciated. A few little issues. The room was very tight and small, with no room for luggage, the large unit with the hangers needed to be shelves for storage. Was weird with the single beds together, instead of a queen bed. Stayed for 3 nights with no change of towel service. The access security metal gate is heavy to open carrying gear, noisy opening and closing with people coming and going in the night when you are trying to sleep with the window open to cool a very hot room.

6/10
Fair
Sergio Castro, 22 Feb 2024
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It was comfortable and clean. But it was lacking. No fan or AC in the room and there was no soap to bathe. The check in process was fine, but really no soap was surprising. Also the staff could be friendlier.

2/10
Poor
Verified traveler, 15 Feb 2024
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They advertised AC but they didn’t have any and it was blazing hot, we had our windows open but we were right next to the kitchen and they had the lights on late and people were talking. We didn’t get any sleep and checked out at 6:30am.

8/10
Excellent
Katlin, 05 Jan 2024
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Good value for money, bunk beds made private since they have thick curtains. Place was being remodeled so common areas were usable but smelled of paint fumes. Front staff / customer service was quite disappointing - for a hostel, they werent friendly or approachable at all.

10/10
Exceptional
Flor Gisela, 19 Mar 2025
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Muy bien ubicada, acceso fácil y rápido a todo

4/10
Poor
Océanne, 17 Mar 2025
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The shower was extremely dirty. Gross. It was also very noisy there’s was a big group who opened and closed the door over and over again until very late in the night. Very loud and we could hear people talking between room.

8/10
Excellent
Maximilian, 25 Jan 2025
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Wir hatten ein Doppelzimmer im Nebengebäude, leider war dort zur gleichen Zeit auch eine Schulklasse untergebracht, die sehr laut waren. Wir hatten das Zimmer direkt neben der Küche und konnten jedes Wort hören. Abends war es dann jedoch sehr ruhig, auch die Straße hat man nicht gehört. Auf dem Weg ins Nebengebäude muss man die Koffer leider ein paar Stufen rauf und runter tragen. Das Zimmer selbst ist in einem super Zustand und wie auf den Bilder abgebildet. Es ist schön und modern eingerichtet und lädt zum Aufhalten ein. Das Badezimmer wurde leider von den vorigen Gästen nicht gut behandelt. An der Wand gab es Flecken vom Kondenswasser und der Boden war sehr abgenutzt. Das Seeufer und einige Restaurants können gut zu Fuß erreicht werden. Alles in allem kann man hier gut übernachten.

10/10
Exceptional
Verified traveler, 25 Jan 2025
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隔音不算好但就青年旅館而言公共空間整體設計寬敞舒適,很好

2/10
Poor
Chloé, 16 Jan 2025
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The kitchen and the washrooms/showers were really dirty. I don't recommand it.

8/10
Excellent
Gwendoline, 02 Jan 2025
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Haka House was my First Choice for staying in Rotorua as is it conveniently located close to the town centre. Parking is free at the park close by or in front of the house except from 9-5 Mo-Fr 9-1(?) Asa, Sunday free Shame that some of the residents are not too tidy and seem to be unable to differentiate between the various garbage bins! The kitchen is well equipped and there is enough space for storing food. The boiling water reservoirs are great!

10/10
Exceptional
MOHAMMED, 23 Oct 2024
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Séjour tel que je le voulais, avec une réponse favorable à une demande personnel quant à l’accessibilité.

6/10
Fair
YU-LING, 23 Apr 2024
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夏天房間內沒冷氣,睡覺會熱

10/10
Exceptional
Mai, 06 Apr 2024
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The room was clean and well-cleaned, so I was able to stay comfortably! It was also convenient to be able to charge my phone in bed! However, my room was on the first floor, so the noise of people going up and down the stairs and the voices of people checking out early in the morning made it difficult to sleep, which was unfortunate. Other than that it was really great!

6/10
Fair
Sungkyu, 18 Feb 2024
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아버지 모시고 단둘이 1박함.

호스텔입니다. 2인실 썼습니다. 개인욕실이나 개인 화장실이 없지만 공용으로 사용하는 시설은 굉장히 청결합니다. 호스텔에서 제공하는 무료 주차공간은 없습니다. 호스텔을 등지고 왼편에 위치한 공원 주차장이 무료니까 무조건 그쪽에 주차하세요. 스텝들은 굉장히 친절합니다. 저녁엔 퇴근하니까 질문이나 용건이 있으면 5시 전에는 서둘러 해결하는 것을 추천합니다. 이 곳은 제가 가본 최고의 호스텔 중 하나입니다.

10/10
Exceptional
Werner, 28 Jan 2024
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1a* - TOP Hostel

Ein super Hostel, modern, große Küche, großer Aufenthaltsraum, toll eingerichtet. Sehr schöne, zweckmäßige Zimmer, sehr sauber. Auf Wunsch Zimmer mit eigenem Bad. Sehr nette, hilfsbereite junge Dame an der Rezeption. Besser geht es nicht!

4/10
Poor
AKIRA, 28 Jan 2024
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食堂の掃除がされていなかった

10/10
Exceptional
RUMI, 07 Jan 2024
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また利用したい

口コミが良くて数日前に決めました。年末年始の直前でしたが安く泊まれてよかったです!キッチンも広々として綺麗で部屋は狭いですが綺麗かと思います。ただ夜が蒸し暑かったです。トイレやシャワーの個数も多く使いやすく助かったです。夕方からレセプションのスタッフが不在になるのでチェックインするのに困りました。

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