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19 Jun 2025
Thursday
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20 Jun 2025
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2 Adults - 0 Child
1 room

XY Hotel Xi’an Bell Tower
8.0

Excellent

68 Guest reviews

8.0
Excellent
68 Verified Reviews
Read all reviews
Cleanliness8.0/10
Service8.2/10
Comfort8.2/10
Condition7.8/10
Neighborhood8.6/10
Amenities6.0/10

No.130 East Main Street, Beilin District, Xi'an, China. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
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See map

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Hotel Description

A stay at XY Hotel Xi’an Bell Tower places you in the heart of Xi'an, steps from Xi'an City Walls and a 3-minute drive from Xi'an Jiaotong University. This hotel is 1.7 mi (2.8 km) from Xi'an Bell Tower and 2.2 mi (3.6 km) from Great Mosque of Xi'an. Make yourself at home in one of the 92 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Unicode Support true

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately CNY 20 for adults and CNY 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Number of restaurants - 2

Number of meeting rooms - 1

Snack bar/deli

Free self parking

Number of bars/lounges - 1

Terrace

Gated community

Hotel reviews

8.0
Excellent68 Verified Reviews
warning-sign.svg
Cleanliness8.0/10
Service8.2/10
Comfort8.2/10
Condition7.8/10
Neighborhood8.6/10
Amenities6.0/10
2/10
Poor
Ruth Ann, 05 Feb 2020
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Don’t trust this hotel or hotels.com

Showed up at the hotel with a prepaid reservation and found a note on the door saying closed for renovations. Hotels.com was no help and refused to refund my money.

2/10
Poor
Verified traveler, 22 Jan 2020
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We turned up and property had sign o front door saying closed for renovation. We booked this well In advance and no one advised us? Was a nightmare trying to get around the city with all our luggage and find another hotel.

10/10
Exceptional
Verified traveler, 06 May 2019
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This hotel was great the room was so nice and we love the style of the room. They made our stay so wonderful thanks again for that!

8/10
Excellent
Verified traveler, 30 Apr 2019
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Decent Value

The hotel is in a good location, very close to the subway and lots of local restaurants. The hotel rooms are a little quirky as the shower and bathroom are all glass with just some frosted stickers over the glass.

6/10
Fair
Verified traveler, 22 Apr 2019
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Looked great. Air conditioning didn’t work. Twin room was designed more for couples than for friends with no bathroom to get dressed in, had a wet room shower and had to get dressed in the separat toilet.

10/10
Exceptional
Stefan, 25 Feb 2019
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Excellent stay for the price

Friendly and helpful staff, good location and within walking distance to shopping, eatery, metro and attractions

10/10
Exceptional
Verified traveler, 31 Dec 2018
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The hotel is as advertised. Comfortable and nice. The view from the room wasn't the best as a new hospital is now being built right in front of our room but everything else was great!

8/10
Excellent
Verified traveler, 13 Dec 2018
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The bed was very comfortable and the room was a good size! We learned by day 2 that to get the shower warm you have to let it run for at LEAST 10 minutes beforehand... perhaps this was because it was very cold when we were there, or trying to shower during peak times, but something to be aware of nonetheless. Staff were nice and helpful, but don’t bother with the breakfast they offer.

10/10
Exceptional
Tattooedmom, 03 Dec 2018
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So it’s not what we would consider a five star property. But the rooms are great, the beds are comfortable and the staff is very sweet. Mind you,you are in China it is a different culture and this is not a hotel for people that don’t travel extensively. The concierge does not speak a lot of English but he does have a translator on his phone. Great location for walkers and tons of buses

6/10
Fair
YM, 03 Dec 2018
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The water that comes out from the tap is brownish. Intended to get a room with bathtub to soak in and obviously I wasted my money due to the brown water. This is a very old hotel that's refurbished nicely but they need to maintain it. It seems to be going downhill pretty quickly. It's 2km from the bell tower and not walkable due to the road conditions and major redevelopment happening. Saving grace was the Internet dramas that we binge watched instead of soaking the bath-tub.

4/10
Poor
Sophie, 26 Nov 2018
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This hotel is def not 4 star. We stayed at this hotel in November and there was no heating. We were freezing in our room. The staff said they can only turn the heat on starting November 15th. There's a washer but no dryer.. so.. not too sure how we were supposed to dry our clothes as the room was super cold.. Hotel is not close to the metro neither. Carpet in the room had a smell too..

8/10
Excellent
Alice, 24 Nov 2018
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Hotel staffs are helpful. It is in a good location and easy to find.

8/10
Excellent
Teik Yong, 24 Oct 2018
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Relatively innovative hotel but need improvements

Location was good, near the town centre and lots of malls nearby. Had issues with hot water for 2 morning which really dampen the mood and some rooms are above the kitchen of a restaurant so the smell is bad. Positive things are that the "Smart" factor is there, robot to bring you to room, able to enter room with wechat and control all the lighting from your handphone

10/10
Exceptional
Eyal, 16 Sep 2018
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wonderful hotel

a very clean and nice hotel, rooms are large, on the main street near the old city wall shopping malls one and two bus stop from the hotel (15 to 20 min walk). The TV had a lot of chanel option in English.

8/10
Excellent
Verified traveler, 11 Aug 2018
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Nice clean comfortable hotel. Value for money. Small walk to centre of town but near city walls east gate.

8/10
Excellent
Clasan, 23 Jul 2018
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Is a budget hotel 10 minutes away from the Bell Tower and surrounded by several massive shopping malls We (3 people) stayed in a family room which had a queen bed and a single bed, but the single bed which is meant for a child is terribly hard It has a very thin mattress There was no closet or chest to put our things, so we used the window ledge We saw, but didn’t use, a basic gym and playrooms for kids They have 3 washing machines for self laundry in the first floor For transportation we used Didi, the Chinese version of Uber It is very useful and cheap You have to have a Chinese phone number, which you can get buying a local SIM card. We bought two at the airport for US$25 each with 4 GB of data (China Unicom) To go to the Terra Cotta warriors museum you can take a bus from Xian Railroad Station (just US$7) and it takes about 1 hr All in all is a good hotel if you are on a budget

8/10
Excellent
Verified traveler, 03 Jul 2018
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Awesome

Very friendly staff, English speaking. Very helpful and late checking was a breaze. Highly recommend. Room was amazing and tidy. Plenty of clean towel and blankets. Would stay here again

6/10
Fair
DB, 06 Jun 2018
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Close to East gate.

Decent hotel but a bit away from the fun activities at the South gate. The hotel could use an upgrade on the hallway carpet. There are no phones in the room.

8/10
Excellent
Mary Beth, 07 May 2018
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Great deal but a little far from the action.

The room was spacious and the bed was very comfortable. We didn't realize that the air conditioning doesn't work until May 1st and it was very hot. They did have screens on the windows so that definitely helped. It is a bike ride or DiDi to the wall and main area of town but too far to walk. There isn't much near the hotel except a convenience store on the corner.

10/10
Exceptional
Verified traveler, 29 Apr 2018
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Great hotel, good price.

The staff was great, Lisa specifically, she wasvery helpful and her English was great! The hotel has the Wechat app for everything. They also have a housekeeping robot. Bit of a walk to the metro but you can take the bus across the street. Good food in the area.

8/10
Excellent
Verified traveler, 28 Apr 2018
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We were almost put off staying here by old reviews but the hotel must have been refurbished and was excellent value for money.

10/10
Exceptional
Rebecca, 27 Apr 2018
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Modern, comfortable stay in Xian

This is a great, clean modern hotel close to one of the main streets that leads to the Bell and Drum towers. Had a good stay here; the area around the back of the hotel is also worth the exploring - it feels more local and has some amazing tiny, cheap and cheerful dining joints.

10/10
Exceptional
Dayna, 23 Apr 2018
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Great stay

XY Xi'an was wonderful. We had a well-decorated room with charm. Only downside was the AC did not work very well. Skip the breakfast option and find something down the street. Otherwise - great value for the money. Would definitely stay there again.

10/10
Exceptional
peter, 23 Apr 2018
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great location

this hotel speak very little english but is a great location and very clean rooms ask for non smoking rooms in any chinese hotel you book

10/10
Exceptional
Verified traveler, 01 Mar 2018
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Great Stay!

The place was great! We had a free upgrade and a great time. The facilities are newly refurbished and the staff are quite friendly, although little english is spoken. Buses go along the avenue and almost all go to Tower Bell. East Gate is a stroll away. Would stay there again!

10/10
Exceptional
Charlotte, 28 Feb 2018
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Great hi-tec place & location, amazing room.

Our stay was fantastic, the staff were very friendly and the room was amazing: clean, most comfortable bed ever, soft sheets and pillows, all brand new. A filter in the room that supplies hot and cold drinkable water. Very nice design, and heating for those cold days. Most buses that pass just by the hotel will take you in 5-10 min to the Bell Tower (link to metro)- just ask Cheng Lau (bell tower) to the bus driver before hopping on to be sure. The East wall is only a 5 min walk too (its a lovely walk from South Gate to the East wall). There are loads of little restaurants in the side streets near the hotel. The breakfast wasn't too great for Europeans, but I am sure Chinese people enjoyed it very much! Be sure you have wechat installed on your phone as the lights/ curtains are also operatable from your phone! All in all: great value for money, and would highly recommend the place.

10/10
Exceptional
Rosario, 10 Jan 2018
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Great place!

It was great, but the best, really outstanding, was the service. Even the staff who did not speak English (kitchen) showed us their kindness. The room was pretty cool; it was a double, but it seemed like a "mini-suite". The location and price were perfect, we actually decided to stay one night more.

10/10
Exceptional
kok Ping, 04 Jan 2018
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Nicely design room

Newly design rooms. Value for money. Good location in town. Nice food around

10/10
Exceptional
kok Ping, 04 Jan 2018
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Nicely design room

The location is in town. Good food around

10/10
Exceptional
kok Ping, 27 Dec 2017
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Very nice design

The rooms are newly renovated. Room seems bigger then what is stated. I have come to xian a few times. This hotel room really can make me relax. The location is great near to a lot of good eating place

4/10
Poor
Verified traveler, 08 May 2019
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部屋が狭いし、風呂場とベッドルームがカーテンでの仕切りで、シャワーを浴びた後は湿気が残り、蚊がいる。フロントの連絡もスマホのチャットを使っての連絡で素早い対応がない。髭剃りも、お茶、インスタントコーヒーすら置いてない。最悪です。

10/10
Exceptional
Eduardo, 06 May 2019
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Comodo y agradable

Un hotel comodo para llegar con familia, amplio y limpio, atento su personal, cerca del metro y bus. H Garantía de excelencia

10/10
Exceptional
Israel, 25 Apr 2019
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La tina del baño tenia fugas. Seria bueno checarla

2/10
Poor
Verified traveler, 31 Mar 2019
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住过的最差的酒店

去西安出差,看这家评价还行就订了,没想到我这个经常出差的老司机也走了眼。 这个酒店主打高科技智能,然而相关设施设置很不方便。入住后让我用手机拍了个二维码,到房间门口扫描二维码开门。听来简单,但扫描时一是反应并不灵敏,要把手机上下对准扫半天才能有反应,二是必须把手机打开,还得把显示亮度调到最强。进房间后只有门口有灯,到生活区后想开关灯只能打开该酒店公众号,调出智能家居操作页面方可控制灯光,半夜要上个洗手间啥的还得先打开手机开灯,对于我这种有睡觉关机习惯的人很不便。 酒店服务差。因为次日我有重要公务活动,七点多回到房间准备早早洗澡睡觉。放了半天洗澡水都不出热水。因为房间不设置座机,我只好用手机给前台打电话,前台答复说是酒店热水由市政供应,所以比较慢,需要连续放十分钟以上方可,我惊呆了,问前台这多浪费水呀!前台说就是这样,他们没办法。我只好一直放了十几分钟水,但仍然没有热水,再打电话,前台叫客房服务员来看了一下,又找了一位师傅来修,修的过程中我听师傅之间的对话了解到,原来是因为什么水管坏了所以没有热水。师傅走了后开了不到一分钟,洗澡水就热了,我非常生气,如果这么快就热了,那么之前前台说的放水十分钟才能热是什么意思呢?是让我觉得热水没戏干脆随便对付一下就算了吗?这是公然的欺骗!把顾客当傻子呢! 房间隔音差:我一共住了两晚。第一晚附近有施工,关窗跟不关窗没有区别。第二晚半夜十二点,该店的机器人送隔壁客人进房间,声音很大,把我吵醒。 其他房间和服务方面的问题:修洗澡水的师傅修理时将房间里的毛巾和靠垫作为辅助工具,用完后随手扔下不处理;电视是网络电视,经常卡死;房间只有一个外置立式衣架,在西安这种灰尘大的城市把衣服晾出来就是找死。 这种打着所谓高科技智能的营销噱头,实际给客人带来大量不便的酒店还是不要再办下去了。XY酒店一生黑。

10/10
Exceptional
Verified traveler, 17 Feb 2019
hotel-logo-v2.pngTraveller

Zentral gelegenes und neues Hotel

Das Hotel liegt innerhalb der historischen Stadtmauern, also zentral, wobei der Glockenturm fußläufig erreichbar ist. Das Hotel ist sehr neu und die Zimmer sehr sauber. Das Frühstück ist nicht so gut, weil das Angebot sehr eingeschränkt ist. Das Personal war sehr freundlich und hat uns geholfen, weil die gebuchte Zimmerkategorie offensichtlich nicht mehr frei war. Das hat aber länger gedauert, auch weil die Fremdsprachenkenntnisse (Englisch) des Personals eingeschränkt sind. Dafür waren die uns überlassenen Zimmer dann doch der Kategorie entsprechend und geräumig.

4/10
Poor
Verified traveler, 12 Jan 2019
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優點:wifi不用大陸手機認證,一般遊客都不會漫遊,如用手機認證,遊客如無wifi可 用 。 缺點:1熱水時有時無2房內無電話與櫃台連絡3洗手台排水不良

6/10
Fair
Y, 03 Jan 2019
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衛生紙不夠用,第一天晚上就用完了,第二天換了也衹是別人用剩了的半卷,用到早上也用光啦!第三天終於有新的一卷。房間也不放一卷備用,拉肚子怎麼辦? 去機場也不肯幫忙叫計程車,要客人自己出門口找車,零下的氣溫啊! 地點還算方便,近巴士站,去景點換乘也快

10/10
Exceptional
Amanda, 01 Jan 2019
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Wonderful

Wonderful! The staff is very nice!!

8/10
Excellent
Verified traveler, 26 Dec 2018
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樓下就有巴士站,交通方便 前台有禮貌,服務良好 房間的沐浴間沒有掛衣服的地方

6/10
Fair
Verified traveler, 16 Dec 2018
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Rapporto qualità prezzo molto vantaggioso, camera carina, letto comodo. Posizione abbastanza centrale ben servita da autobus. Purtroppo il personale non parla UNA che sia una parola di inglese e si è dimostrato anche infastidito dalla richiesta di informazioni su spostamenti, cambio valuta e altro. La colazione non è compresa e la graziosa caffetteria è risultata chiusa alle ore 8,30 anche se un bel cartello annunciava la colazione dalle 7 alle 9. Insomma, struttura da tenere in considerazione ma rapporto piuttosto faticoso con il personale

10/10
Exceptional
Toshiaki, 20 Sep 2018
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部屋の設備も良く、映画等も楽しめ、快適な宿泊が出来ました。部屋内に冷蔵庫があれば完璧です。機会があればまた宿泊したいホテルでした。

10/10
Exceptional
Verified traveler, 03 Jul 2018
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We have very great experience here...... The staff are very nice.......'They helped us book the car....................................................

10/10
Exceptional
Verified traveler, 03 Jun 2018
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Explore Xi’an city & terra cotta army

Great hotel! Bus stop just 60m away, gets you to bell tower etc. In no time. East gate of city wall 400m. Clean rooms and friendly, English speaking service. No breakfast though. Great value for the price!!

8/10
Excellent
TM, 08 May 2018
expedia-logo-v2.pngTraveller

綺麗だが少し不便

フロントあまり英語が通じませんでした。バウチャー見せたら特に何も言われることなく、チェックインできました。冷蔵庫ありません。コーヒーサーバーがありますが、水のみ飲めます。部屋内にはインスタントコーヒーおいていないので、外部からの持参が必要です。綺麗な部屋ですが、掃除ができている、できていないのムラがあります。レンタル自転車のアプリがあれば不便さはあまり感じませんでした。

10/10
Exceptional
jang, 05 May 2018
expedia-logo-v2.pngTraveller

4박5일 일정으로 머물렀는데 너무 좋았어요 깨끗하고 직원들도 친절했으며 위치도 좋음

4박5일 일정으로 머물렀는데 너무 좋았어요 깨끗하고 직원들도 친절했으며 위치도 그정도면 훌륭한거 같아요 근처 길거리 음식점이 많아서 아침밥 해결하기도 좋았구요 큰길가라 버스노선도 많았고 도로의 가로수도 많아 시웬하기도 했구요 적극 추천합니다

10/10
Exceptional
Alex, 14 Apr 2018
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Hotel bien ubicado y renovado

Hotel renovado con toques modernos y bien ubicado. Buena opción calidad/precio.

2/10
Poor
HIOPENG, 09 Apr 2018
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貨不對版! 重覆接單! 差勁至極的住宿體驗!

非常非常糟糕的住宿經驗!!! 貨不對版!! 重覆接單!! 明明訂的是A房,到了硬給你降級到B房,價錢差異也就算了,因為知道B房淋浴在床邊、廁所半透明,才上網訂的A房!! 櫃檯說A房有人住了...又說英文程度不好所以沒有提前通知...又說他們的酒店不是星級酒店(要你不要囉唆的意思嗎),然後要你自己聯絡網站退房(我已經站在現場了大姐) ! 節假日去哪再訂房呢?! 所以最後也只能接受B房。極度離譜的住宿經驗,搞得出遊心情完全被這家鐘樓XY酒店給搞砸了!!! 再次提醒要去西安鐘樓XY酒店的朋友千萬三思!!!

6/10
Fair
Verified traveler, 06 Apr 2018
hotel-logo-v2.pngTraveller

價錢合理

交通方便,楼下公車站,附近有食肆

4/10
Poor
Verified traveler, 31 Mar 2018
hotel-logo-v2.pngTraveller

房間空調不平均,空氣不流通

房間空氣不流通,睡床位置沒有冷氣,要開露台的門才稍為涼快一點,但露台與其他房露台只有木柵隔開,晚上睡覺一定要關門,令房間侷促,一路睡覺,一路桑拿

8/10
Excellent
Verified traveler, 21 Mar 2018
expedia-logo-v2.pngTraveller

酒店位置不便,清潔一般。唯職員態度佳.......... ,。

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