Windsor Inn Hotel

6.8

Fair

976 Guest reviews

6.8

Fair

976 Verified Reviews

Read all reviews

Cleanliness7.2/10

Service7.6/10

Comfort6.6/10

Condition6.2/10

location8.8/10

Neighborhood8.6/10

Amenities6.0/10

The Windsor Inn was a throwback to an earlier age with great working AC, and though the room was small, it did provide everything I needed for one person on a business trip. It was not fancy but very serviceable and very right on the price for DC.

It was quiet and out of the way

Motel experience

I was not going to complain but since you asked: Shower did not have hot water, the sink was clogged, door window was not private, hallway light shinned into room, smoke detector was directly above bed with green light shining down. Bedside had no lamp, I plugged in phone will main room light was on, went to sleep phone was not charged due to outlet being connected to switch, bed had no comforter it was just sheets, remotes were sticky. Toilet paper was very cheap and ripped easily. No mini fridge in room, i had to put my food in a public area fridge that was not even cold, there was no water I had to leave to buy water. Overall not worth $125. Location was good and the staff was very nice, he makes coffee in the morning.

Great spot, safe and walkable, lots of dining options, YMCA close by. A very clean bedroom and bathroom. Sparkling white sheets and towels. Coffee and tea in the lobby complimentary 24/7. Staff is excellent. An old building which could use a lot of TLC but everything works great. Just for spending a night or a few while enjoying the city, a very affordable option. Thank you for your hospitality.

Good location very near downtown.

Drunken MAGA

I had hairs in the bathroom, bed sheets were stained, carpet had dirt. For the price I paid and service I got is terrible. I would never stay here again.

I will not be returning to this hotel/inn. I felt like an inconvenience to them for asking questions about my stay. They did not ask me anything about my stay or needing anything. The hotel cleaning staff rummaged through my personal belongings. Overall, a poor experience that I could have spent the $$ on somewhere else. You all are in the hotel industry...act like it.

Rooms are old . Bed was very comfortable. Room was clean. Parking not so good. If ur lucky u get a parking spot on the street. DC is not big vehicle friendly. Had rough time finding a place to park my full size SUV.

It is an old historic place, and is reasonably well kept.

Not what I expected

This is not an easily accessible hotel. Steps outside, steps inside, no elevators. They do not provide a breakfast and their coffee/tea options are laughable. The rooms look like old dormitories and a window unit provides heat. Phone did not work and there was kilz thrown on the ceiling. Having said all this, the hotel worked with me to provide a room my mom could access. The staff were incredibly helpful, courteous, and attentive. The beds/sheets were clean and soft. Shower, bathroom and towels were neat and clean. They held our luggage for free while we saw the White House. For an economic stay made last minute, I am very pleased to have been lucky enough to find the Windsor Inn. It was not the most glamorous hotel in DC but the staff made up for all the physical faults.

Cold the first night it took hours to get the room kinda warm. I had to leave the heater (window insert) cranked to max, so room would be sorta warm when I returned at days end. Shower--YIKES. Mildew with fur on it!!!! Better than a tent, sorta

Unique charming older property in DC

Hotel is very old, room was large enough. Room was very hot, heated by an old radiator, we ran the window A/c to make it comfortable. Even though the hotel is old the room and lobby were clean. Bathroom was clean and no issues. Hotel located in nice area of town, felt safe walking around area. We stayed on a weekend and parking was fine, during the week parking would be limited.

The bed had a very hard mattress. That is the only negative thing about this hotel.

Check in was fast and easy the taxi call button is a nice addition, the receptionist was nice and gave good directions to room. The building is in relatively good condition, some of the doors are a little worn or warped and the walls in the bathroom in my room were bubbling but besides that the room was good.

Great staff, clean & cute boutique hotel.

We enjoyed our stay at Windsor Inn. The property is an older property, but everything is well maintained. There was no excess noise and was a short walk to the train station and lots of dining options 2 blocks away on 14th st. Would definitely stay again.

Had an easy, affordable stay. Very convenient location to walk to many restaurants in the area plus I love the architecture of the surrounding neighborhood. There is not an elevator so make note of that when booking/packing. Only qualm was that the ice machine broke.

A weird smell from the carpet and in the bathroom too

Liked price- Dislike- lack of parking Like architecture Dislike- $150 hold for in case of things that I already don’t do-

Great stay. Convenient for where we wanted to go. Perhaps no frills but great service and staff and a decent sleep!

This was the first time we stayed in DC overnight. We chose to stay here because it was convenient to the event we were attending. The room and bathroom were clean. Room was small, almost prison cell-like. Bed was comfortable enough, with clean sheets, but seemed smaller than a double bed. AC worked well. Not enough clear, flat spaces to put things down. Free WIFI was spotty, mostly awful. TV reception was so poor, I turned it off. Would have been nice to have 2 washcloths in bathroom, instead of one. No hooks to hang a robe or towels near the shower. And a shelf or caddy in the shower to place our soap, shampoo, etc would have also been nice. I mean, www.simplehuman, Windsor Hotel! Coffee in the lobby was very generic, but lack of cream or half-n-half is regrettable. The one ice machine in the building was not working. If you've driven a car to the Windsor, consider adding $37 to $50 to your budget for nearby garage parking. We took a chance and parked on a side street nearby, but it was a Saturday, so enforcement was probably lax. You may not be as lucky during the week, and/or for a multi-night stay.

The inn is very rundown with dated peeling wallpaper, water stained ceilings and stained rugs, our bathroom, which was recently painted was done very poorly. One of the emergency exits was blocked with furniture. Our two bedroom room had no dressers and all of the furniture seriously looked like it was collected from someone’s trash. It needs a huge infusion of capital to bring it up to what I would’ve considered basic standards.

A

Nice , old, etc.

Not good enough

My room didn’t have a good condition. Conditioner worked very noisy, isolation between the rooms is a very bad, I heard the sound of working TV from next door room like it was my room TV. Blinds was broken and I couldn’t to open them. Bathroom didn’t have any hook to hang up my robe. But my friend’s room had much better condition for the same price!

The room was not clean enough and it smelled pretty bad

Cramped

It was a little room . It was tight. I felt closed in. And a little tv.

No frills kind of hotel on the older side, but quaint and quiet. Not my first stay here, and the staff is fairly nice. Rooms are dated but clean, and my only bone to pick was the low water pressure with faucets and toilet.

very nice curb appeal hotel,not for elderly,no elevater,no parking,could not sleep well worring about my car,being towed,comfortable beds,no fridge or microwave in room

Nothing unique, the stay was good for the purpose of the visit

For the price of the hotel it was fine for the amount of time we were there. On the last night we found a centipede in the bathroom which grossed us out. The walls in the bathroom are also falling apart and the paint is coming off. Entire hotel is made with carpet, needs to be updated for cleanliness.

This place was so cute and in a fabulous location. It was quaint and clean with lovely staff and quirky decor.

I enjoyed the vintage feel of the hotel, and the staff was very friendly. Great neighborhood too. Downsides are that it's not too close to the metro and there's not many options for parking long-term nearby.

Deceiving!!

The rating and pictures are deceiving…we know now why it’s a no refund hotel The hotel has a weird smell I wouldn’t stay there again.

The front desk staff had a very good attitude. But there was a strong smell of marijuana in the room. The quilt had a strong smell of sweat and seemed to have never been washed. There was an argument next door, but it was never resolved.

Mixed bag. It's a great location in NW within walking distance to loads of things. Safe neighborhood. But rooms are badly in need of updating. And that's probably an understatement. Old creaky bed with flat pillows. Marks and chipped paint on walls. Wall mounted AC unit doesn't work very well. Old and dilipated furniture. Shag carpet. An ok place if you are crashing a night or two but not very comfortable and you will want to get out of your room quickly.

Bad

Bed, pillows were lumpy. Bathroom disgusting.

Horrible! Dirty! Terrible bed!

I had monkey pox and they refused o let me cancel and get a refund even 2 days prior to the check in. Immoral and money hungry. They do not have ethics.

Enjoyed the outdoor seating area.

Great location.

There was no accessible parking nearby and the garage the staff told us to use was closed on Memorial Day (not convenient). The room was dirty and the bed looked like it had bedbugs.

Convenient location. Decent for the price point. So not fabulous, but you get what you pay for. No trills or bell and whistles, but my room was clean and orderly. Lucky to be in the back on the lower floor so it was quiet and easy to access. For the price will do it again.

Good location - terrible hotel

Good location - terrible hotel.

Staff was very kind

This is an old hotel. There is no elevator, and the furniture is old. The blinds were broken and I couldn’t open them to look out the windows. That being said, the room was clean and the bed was comfortable. The area is nice and feels safe.

Clean, comfortable & a great price.

Old property, furniture and rugs

If you are looking for a clean bed and don’t care about basic amenities, this place will do. Good neighborhood with close public transportation. There are no basic amenities. The rooms haven’t been updated in decades. The phone in the room to front desk wasn’t even connected. The water is either ice cold or scalding hot. No spot on shower to even set soap or shampoo (and bring your own of both). The hair dryer didn’t work. There is no fridge in room. The a/c worked sometimes. You have to walk a couple blocks to purchase water or snacks. No ice machine. The steps are a lot if you are on 4th floor. The plus: staff were nice. The bed & linens were clean. Easy walking to shops/restaurants. Right on S2 bus line.

This hotel was okay. The area was very pretty and residential but a quick walk to coffee.shops. The first let down was NO ELEVATOR. Be prepared to bring your own drinks and food. I can understand not having a restaurant, but this place didn’t even have a vending machine. The room was clean but quite run down. A mosh mash of old furniture and no fridge. Nice little garden area in the front entrance.

The room had two lights out as just burnt out lights. The shower had a broken handle so it was hard to keep the watertemperature consistent. There are manual keys to the doors where the doors also have a key card that just doesn't work. The staff who were cleaning were so loud they'd wake us every morning by 8 a.m. don't think we'd do this again unless we were in college... There was a communal mini fridge and microwave on the first floor. The hotel staff was asleep sitting at the desk. Very convenient location.

Absolutely awful stay. The room barely had any windows, making it dark and depressing. On top of that, it felt dirty and the air quality seemed poor. The bed was filthy as well. I wouldn't recommend this hotel to anyone.

Nice service and great location. Pretty patio out front. Rooms and building are ‘historic’ but clean and comfy.

Poor maintenance

This hotel did the job and had a bit of charm. The only complaint we had is that the vending machine was down so we had to walk a good way to get some food after long flight and getting in late.

Unusable room

At checkin they didmt know much about parking. Were we given wrong directions to the room we were assigned twice. There was no heat in the room, the window leadng to the fire escape was unlocked and the doors didn't lock from the inside. The person at the desk the next day said we shouldn't have been assigned that room. We left. It was prepaid. They wouldn't do refunds.

A quiet safe place to sleep, adorable neighborhood directly around, tiny bit of sketch walking down U street (from U street station). Big bathtub/shower size. Trader Joe's 2 blocks away for drinks and premade wraps, salads, water, kombucha. The S2 bus right outside will take you straight downtown to all the sights for $2! Ubers/lyfts get super pricey 4-6pm rush hours $30 for just 2 miles. Effective space heater, window unit AC, clean for an old not updated hotel. The bathroom looked like it had some new tile and fixtures. Lots of dings, scratches, stains and flaws in the old building, not glamorous, but has some interesting old fixtures and history throughout. It's a decent place to stay for a budget overnight. Bed was ok, towels good, no breakfast bar, just coffee, tea, microwave, there was a small fridge in the lobby but not sure if it was for guest use. The staff was super helpful and friendly. Checked our bags in with the front desk at 11am and picked them up safely at 5pm. Overall good stay and I would stay again for the low price, close to everything!

Older hotel…. No elevator. I needed it for a night and it worked perfectly for me! I would do a short stay again at this place.

Very knowledgeable and friendly staff

The property is good for budget travelers, staff was friendly, great location, easy to reach and cozy

Wonderful reception staff but not comfortable for business travelers who need convenience and amenities, such as food and a parking garage

Rooms were small but adequate

It was good

Very nice, staff nice not sure why people complain.

You have great access to North-South bus routes on 16th and 14th streets and east west on U street. There are lots of food options of various prices within 2-3 blocks and the neighborhood is easy to walk in. My room was comfortable (particularly the bed) and clean (cleaned everyday which I didn't expect). The front door staff was pleasant and helpful. I would definitely consider again.

Very beautiful n vintage hotel

Very nice and cozy for the price

This place is very nice for the price. It is an old place. They still use an actual key to get in the door, however It isn't musty or anything. The carpet is nice, the wallpaper is nice, everything is very clean. It's very cozy.The rooms are very small, but I was just there to sleep so I didn't care. The staff was very nice. There is no elevator so be prepared to walk up some stairs. The most stairs you would need to walk up would be two flights. I did read a review saying the mattress was very old. It's entirely possible that that was the case with my room, but they had a pretty nice mattress topper on top and so I was pretty comfortable. And I have chronic back pain so that's saying something. I imagine a little place like this would need to raise some money in order to be able to afford to purchase new mattresses for every room. All in all, I would stay there again.

Just Don't

it's a hole in the wall taking advantage of location and providing nothing

The stairs to the third floor are starting to buckle / slant on the right side. Without bracing, walking on that side will rip the stairs out soon.

Modest accommodation at unbelievable bargain price in a great old DC neighborhood. Staff were so kind and helpful!

Room was decent

This was a short stay on business. It was efficient and clean. However there are some areas that were tricky: - it is a walk up to 4th floor - No refrigerator or microwave in rooms So you need to be prepared

Good enough, amazing location.

Loved the property, wish i had a refrigerator in the room.

My stay was Brief, and comfortable.

Worst staff i have ever seen.

It was an okay stay

Rundown and smelly

Never got to stay there because they don't have parking and we had a moving van. They were rude about the situation and wouldn't refund my money. If you need to park a vehicle, you might want to stay somewhere else.

check-in was uncomplicated and room was one set of stairs up. Our room was clean and looked out over the tree lined street. Yes, there was some noise - this is the city -, but it died down at night, sufficiently to get a good night's sleep. Many dining options within walking distance, we could enjoy the urban atmosphere around. Everything felt safe. The only problem was the check-out in the morning. There was a queue, and the clerk had no care in the world and no interest to check any of us out. He was busy casually chatting on his phone, pretending we just did not exist. We had to protest a few times, before he was willing to put his phone down and reluctantly accommodate us. Luckily we had enough reserve planned in, but this was not ok.

I liked the location and the price

Very convenient area for our stay. Staff very pleasant. We loved the quirkiness of the older property. Nice area outdoors to sit in the shade or sun.

The hotel needs quite a few updates. Our room was clean but needed a new paint job and some updating.

The place is a bit dated as others reviewers mentioned but it's in a great walkable area and hard to beat the price.

Adequate

The staff was helpful and friendly. The room was adequate but the air conditioning was a little weak on the top floor but for 85 degree weather it was adequate for the evening and nights. It was a quite room in a a nice neighborhood but the nearest metro stop was a bit of a hike (about 6 blocks). Their is no elevator because this is basically a townhouse turned hotel. No refrigerator in the room so we had to buy cold drinks from the vending machine down stairs.

Horrendous room. No elevator, tiny room space with full size bed. TV and wifi wasn’t even plugged in. Dirty towel in the bathroom, toilet paper was not replaced and was running out when we arrived. Bed and backboard was squeaky and falling apart. Extremely old and outdated rooms. It was truly a scary sight, something out of a haunted scary movie. The room had no light so we had to use the bathroom light to see. I wish I can get my money back, that was traumatizing. Stay away from this place.

The location is convenient. The room is cozy with everything I needed for a good sleep.

It’s an old charming building and is quaint! We loved it and loved the workers too!

This was the worst hotel i have ever stayed in.We left 4 days 3 nights early and they refused to refund the money prepaid through expedia, even though for 3 days we complained and wanted another room or at least another matress. Before leaving we investigated the matress. it was from April 1999. Digusting. We notified the hotell association of Washington Dc and also started an investigation with the DC health department.

No good

Very run down, water damage everywhere, missing and patched walls and wallpaper, very outdated, cords hanging everywhere, tv cuts in and out, broken blinds, the list goes on. It’s in a cute part of town and local to food/ bars but I would not stay here again.

They could fix this place up more, but overall it was a good experience and great location!

The Inn was pretty nice, the receptionists were really nice and the room was pleasant as well. No complaints. It’s a bit of a walk to downtown but with scooters all over the city, that wasn’t really an issue. Overall a good place to stay and it was a decent price as well.

Very walkable and the area is beautiful with all the tree covers and plants in the middle of a bustling city. Very helpful and friendly staff.

Very good location, but it's not worth the price....

Stayed for two nights and it is simple , clean, and perfect for an amazing downtown experience .

Below the expectations

Location is extremely convenient, but the room was dated and very shabby with patches of the wall paper. The TV remote was not working, presumably because the batteries were exhausted, The front desk guy was not helpful in giving us any info on the street parking, AKA "look and read by yourself the hours on each street". However, location was amazing

Windsor butique hotel is a little gem in Washinhton regarding its location. Rooms are small but very clean. Needs update of course but ok for the price. Beds are good. Very friendly staff. Area is sort of bohemian with plenty of cafes neaby. Felt safe there .

Very well located, near downtown and major touristic places in DC.