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Whale Rock Luxury Lodge
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Hotel Description
Located in Hermanus (Westcliff), Whale Rock Luxury Lodge is within a 10-minute walk of New Harbour and Cliff Path. This upscale guesthouse is 1.5 mi (2.5 km) from Hemel-en-Aarde Valley and 4.5 mi (7.2 km) from Voelklip Beach. Make yourself at home in one of the 17 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
- Tax ID - 4920140896
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 1993/006452/07
Minimal age
18
Optional fees
- Airport shuttle fee: ZAR 1000 per person (one-way)
- Airport shuttle fee per child: ZAR 1000 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: ZAR 200.0 per night
- Rollaway bed fee: ZAR 650.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
Dutch
Important information
You need to know:
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
- Tax ID - 4920140896
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 1993/006452/07
Minimal age:
18
Optional fees:
- Airport shuttle fee: ZAR 1000 per person (one-way)
- Airport shuttle fee per child: ZAR 1000 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: ZAR 200.0 per night
- Rollaway bed fee: ZAR 650.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Afrikaans
English
Dutch
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Hotel Description
Located in Hermanus (Westcliff), Whale Rock Luxury Lodge is within a 10-minute walk of New Harbour and Cliff Path. This upscale guesthouse is 1.5 mi (2.5 km) from Hemel-en-Aarde Valley and 4.5 mi (7.2 km) from Voelklip Beach. Make yourself at home in one of the 17 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
- Tax ID - 4920140896
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 1993/006452/07
Minimal age
Optional fees
- Airport shuttle fee: ZAR 1000 per person (one-way)
- Airport shuttle fee per child: ZAR 1000 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: ZAR 200.0 per night
- Rollaway bed fee: ZAR 650.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
Dutch
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities
Other
Concierge services
Airport transportation (surcharge)
Fireplace in lobby
Barbecue grill(s)
Hiking/biking trails nearby
Laundry facilities
Television in common areas
Garden
Library
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Picnic area
Front desk (limited hours)
Mountain biking nearby
Designated smoking areas
Number of outdoor pools - 2
Bicycle rentals on site
Free self parking
Number of bars/lounges - 2
Pool sun loungers
Terrace
Books
Fully fenced
Gated community
Outdoor furniture
Wheelchair accessible (may have limitations)
