Welcomhotel by ITC Hotels, Race Course, Coimbatore
8.8

Excellent

174 Guest reviews

8.8
Excellent
174 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service8.8/10
Comfort9.2/10
Condition9.2/10
Neighborhood8.6/10
Amenities9.0/10

1266/14, West Club Road, Coimbatore, India. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
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Hotel Description

A stay at Welcomhotel by ITC Hotels, Race Course, Coimbatore places you in the heart of Coimbatore, a 5-minute drive from Kovai Kutralam Falls and 6 minutes from Tamil Nadu Agricultural University. This luxury hotel is 5.7 mi (9.3 km) from Codissia Trade Fair Complex and 5.8 mi (9.3 km) from ISKCON Coimbatore. Make yourself at home in one of the 103 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Coimbatore? This hotel has 2995 square feet (278 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.

Hotel policies

Parking height restrictions apply

Noise-free rooms not guaranteed

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately INR 900 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Conference space

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Health club

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Designated smoking areas

Wheelchair accessible parking

Number of restaurants - 1

Conference space size (feet) - 2995

Conference space size (meters) - 278

Number of meeting rooms - 2

Number of outdoor pools - 1

Designated smoking areas (fines apply)

Parking (limited spaces)

Free self parking

Free valet parking

Number of bars/lounges - 1

24-hour fitness facilities

Newspapers in lobby (surcharge)

Electric car charging station

Banquet hall

Eco-friendly cleaning products used

Covered parking

Secured parking

Covered parking

Secured parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchairs available on site

Lifeguard on site

Well-lit path to entrance

Hotel reviews

8.8
Excellent174 Verified Reviews
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Cleanliness9.2/10
Service8.8/10
Comfort9.2/10
Condition9.2/10
Neighborhood8.6/10
Amenities9.0/10
8/10
Excellent
yamuna, 28 Feb 2025
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Property was centrally located. Buffet had good choices, but staff was slow to have all options ready to serve at the start time of the buffet

10/10
Exceptional
Philip, 28 Jan 2025
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Well appointed and located hotel in Coimbatore

Perfect location, excellent room with large, comfortable bed and everything cleaned to a high standard. Good a/c and wifi. Lovely restaurant, with very good food choices and a high quality of professional, friendly staff (particular mention to Alice from Mizoram :) Negatives: No mattress protector!!!! This is inexcusable and dirty in a hotel of this size & turnover. Rang down to reception to get another sheet, but after an hour I had to chase it up by going down myself, only to stand behind two guests checking in VERY SLOWLY for 15 minutes. Staff need to be more responsive to guests’ needs.

10/10
Exceptional
Verified traveler, 13 Jan 2025
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Value for money

Good and comfortable

10/10
Exceptional
Rajesh, 18 Oct 2024
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great location and comfortable stay

10/10
Exceptional
Navneel, 13 Oct 2024
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Very nice hotel to stay. Great food options and lovely hosting by the staff

8/10
Excellent
S, 13 Oct 2024
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Very good

I hv stayed here many times. Efficient in all respects. Food little choice.Restaurant service n choice of food can improve Good business hotel

10/10
Exceptional
Navneel, 07 Oct 2024
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Very nice property to stay in. Loved our stay with two kids

4/10
Poor
saravnan, 18 Aug 2024
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Restaurant staffs are not much friendly and smiley. Front desk and securities are nice. I feel this hotel missing ITC standards.

10/10
Exceptional
Venkataramanan, 11 Aug 2024
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Wide range of breakfast options, clean and comfortable rooms. Highly recommend this place.

10/10
Exceptional
nandha, 27 Jul 2024
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Great Hotel. Good rooms. Quite secluded from the noise and traffic.

10/10
Exceptional
Prakash, 24 Jul 2024
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Excellent hotel. Rooms are very quiet, clean and comfortable. Hotel staff are very friendly, and helpful. Food at breakfast is very good and lots of variety. I would recommend.

2/10
Poor
Avanindra, 18 Jul 2024
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Completely rundown garbage

10/10
Exceptional
Prakash, 17 Jul 2024
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Excellent customer service, very clean and quiet rooms. Excellent varieties in breakfast. Very friendly staff.

8/10
Excellent
Balasubramanian, 13 Jul 2024
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Nice, comfortable stay. Good south Indian breakfast spread. Efforts to eliminate the use of plastics is noticeable, indeed appreciate the efforts and have added my contribution too Coffee needs improvement, perhaps a coffee maker would help improve

6/10
Fair
SHANKAR, 04 Jul 2024
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Overall, the hotel is in a great location, but is outdated. The rooms were outdated, the pool was very small (needs lot of updates), the service at the bar late on the day that we stayed was poor. For the price there are better options. This was not a 5 star hotel experience for us.

8/10
Excellent
Ambika, 04 Jul 2024
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Prime location, quiet atmosphere and lot of mosquitoes within the lobby area and no hand shower provided in the bathrooms which is quite disappointing one.

8/10
Excellent
Suresh, 24 Jun 2024
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Great location. Clean hotel with good service

10/10
Exceptional
Zheng, 22 Jun 2024
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very decent facility and friendly supportive

8/10
Excellent
Mahesh, 18 Jun 2024
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TV in the room not operation and the toilet faucet defective

8/10
Excellent
Seetharaman, 30 May 2024
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Overall a good experience

10/10
Exceptional
prashant, 15 May 2024
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Needs more staff for dinner and breakfast. They are overwhelmed and can’t cope with the asks and demands of the guests. Also the property can be better in terms of maintenance. There were some bugs in the room and in the food area.

10/10
Exceptional
Divaker, 07 May 2024
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Good ambience and center of the city and staff was well behaved and courtesy

10/10
Exceptional
Nandakumar, 02 May 2024
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We stayed one night with family and children, safe, quiet and convenient room. Will recommend this hotel and will stay here again.

6/10
Fair
Ram, 11 Apr 2024
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.

6/10
Fair
Ram, 11 Apr 2024
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.

6/10
Fair
Ram, 11 Apr 2024
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.

10/10
Exceptional
Aranapakam, 03 Apr 2024
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Very Clean

10/10
Exceptional
Rishi, 12 Feb 2024
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Excellent

10/10
Exceptional
Pradeep, 11 Feb 2024
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With a good location, excellent property, clean & comfortable room and good staffs, the stay was good.

10/10
Exceptional
TONI, 09 Feb 2024
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Very good food and service, nice room, good value. I’d love to stay there again next time.

10/10
Exceptional
Velayudhan, 30 Jan 2024
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Courteous staff , clean rooms, great food

10/10
Exceptional
Renuka, 17 Jan 2024
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Great stay here!

10/10
Exceptional
Ananth, 15 Jan 2024
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Very Good Hotel , Excellent Service

Checked in late at night, had a smooth checkin, arranged for breakfast boxes in the morning as we had to checkout around 6am, which were arranged promptly in the morning with cut fruits, grilled sandwich and cofee, overall excellent service and comfortable , clean rooms

10/10
Exceptional
Piyush, 09 Jan 2024
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Very comfortable stay

The stay was comfortable I was with my infant child and the staff was helpful especially Gowtham and Sneh at the restaurant helping us out for the food for the child. They were ready to prepare anything special for the child which was more than enough to make our stay comfortable

10/10
Exceptional
Sudhindra, 07 Jan 2024
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Very good stay

8/10
Excellent
S, 03 Jan 2024
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Very good

The hotel is well located. Good clean and cozy hotel rooms. The entry, entrance arrivals area and lobby are 3 star standard only. The restaurant is also small n overcrowded especially during breakfast time n no choice of restaurants. Rooms are good service good . Spa I is good.

8/10
Excellent
Verified traveler, 26 Dec 2023
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A 4 star hotel

The hotel does not qualify for 5 star standards- for room space less for a family, parking space is less..so only valet parking, restaurant is exorbitantly priced, Bar menu is only for printing where most of the items are not available, does not provide ambience and character of a 5 star hotel, I doubt the fire safety aspect of the bulilding, power switches are very confusing....over all does not fit to be categorised as 5 star hotel. Only highlight is location. Staff are good enough.

10/10
Exceptional
Ambrish, 12 Dec 2023
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Very pleasant stay.

8/10
Excellent
Babu, 28 Nov 2023
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The design of the wash basin, toilet and bathroom is not helpful for families. it was an inconvenience.

10/10
Exceptional
ganesh, 15 Oct 2023
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The property was clean. The bed was comfortable and room was amazing!!

8/10
Excellent
Rakesh, 08 Oct 2023
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Great hotel but average service.

Good hotel in a nice location. Comfortable stay and good amenities. But service was mediocre - especially for this price. The Taj nearby is better.

10/10
Exceptional
Krishnasamy, 17 Jul 2023
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The hotel quality is of high standard. Loved the breakfast menu. Highly recommend.

10/10
Exceptional
Ajay, 19 Jun 2023
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Property is pretty clean and great hospitality, I would definitely recommend this place!!

10/10
Exceptional
Shahul Hameed, 01 Jun 2023
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Excellent place to stay and tasty breakfast too. We loved it.

6/10
Fair
B D, 27 Apr 2023
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Fooding is very low

10/10
Exceptional
Jaisankar, 16 Apr 2023
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The stay was excellent and hassle free. We enjoyed our especially the food.

10/10
Exceptional
Tasha, 21 Mar 2023
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Good rooms and great food!

10/10
Exceptional
HARISH, 18 Feb 2023
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All good

10/10
Exceptional
Suganthy, 07 Feb 2023
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Great

We stayed 4 nights. I was sick when we were there. All the staff are very helpful to us. Specially the reception staff Hari was very helpful. He arranged the doctor to the hotel arranged the medication to the hotel. Great stay even though I was not well.

10/10
Exceptional
Ashish, 11 Jan 2023
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Nice rooms and decor

6/10
Fair
Tarun, 26 Dec 2022
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Bad food - not an ITC level quality

The food was the worst part of the stay. 1. Ordered baby food to the room and it was stale. Although they replaced it, it would have made baby sick if we haven’t tasted first . 2. Breakfast is better in a 3-star restaurant than here. 3. Milk tasted as if they added lots of water and tasted very bad. Totally disappointed with the food. Mentioned this during checkout but they still charged for the baby food. Room: 1. There was no hand shower in the bathroom which made it very difficult for giving shower to the baby 2. There was no hot water kettle or coffee maker in the room

10/10
Exceptional
Prashanth, 24 Dec 2022
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The hotel is about 30 mins from the Airport, and located in a good neighborhood (race course road), the hotel is well maintained, rooms are clean, staff are efficient, and friendly. The bed is comfortable, and we were able to get some good sleep, though we had to get a roll-away bed as we were a family of 4. Breakfast buffet is good, but they could add more items. Overall, I will highly recommend this hotel.

10/10
Exceptional
Senthil, 03 Oct 2022
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Nice location and close to my all activities that i planned. Closer than expected and i am very well pleased with this hotel.

10/10
Exceptional
Raman, 27 Jul 2022
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Great hospitality we will come again to this hotel in our next visit

4/10
Poor
shahid younus, 27 Jun 2022
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I had called and requested for a early check in by 12 noon at least .once at the hotel we hotel we are asked to go and wait without even knowing our name . finally after a lot of fuss we got the rooms at 2 pm.they cannot treat guest like cattle.I am a hotelier last 30 years and i understand the industry. sad for ITC

10/10
Exceptional
Sundera, 20 Jun 2022
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I am staying here 2nd time in three years. This is an excellent property. The rooms look so modern and with lot of ligthing. You feel great as soon as you enter the room. Brilliantly done interiors. The restaurant downstairs is great too. I had also reserved transport to pick up at airport and also for a day trip. Mr. Vivek from the travel department was on it and made sure everything was meticulously taken care of. This property is located on race course road an upscale neighborhood. So, if one needed to take a walk in the morning, it feels so good. One thing I would like to point out about the room as a feedback. You will notice that the toilets and bathroom don't have privacy. There is no latch on entry. Worked fine for us, but it could be an issue for some. If the management can do something about it, that would be great. Otherwise, I would rate the whole experience as 5 star.

6/10
Fair
Debabrata, 28 May 2022
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Business Trip

Very poor service- check in and check out is pathetic, not trained personnel to manage when the hotel is in full capacity. Horrible was breakfast area , staffs was lost, they were totally confused .

4/10
Poor
Verified traveler, 19 Apr 2022
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Poor service

Terrible customer service, didn't expect from a itc hotel. Senior citizens were staying in the room and couldn't scan the food menu bar code. Hotel refused to provide a menu or provide food options over phone. Restaurant had no space for hotel residents for lunch.

6/10
Fair
Huma, 01 Mar 2022
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Needs Motivated Staff and better Food

A brand new hotel and a nice room marred by poor unfriendly service, demotivated staff and lack of good food both inside and outside the hotel. Except for the breakfast buffet, the restaurant didn’t have anything I wanted from the overpriced menu for both the lunch and dinner. The saving grace was a nice burger.

10/10
Exceptional
Karthiyayeni, 28 Feb 2022
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We stayed as a family with a baby.It’s the best place if you are choosing to stay as a family.The ambience and service is good.

2/10
Poor
Kasi, 14 Feb 2022
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Pathetic service

Room was clean and pleasant but the service at front desk and at restaurant were pathetic.

8/10
Excellent
Pradhyum, 07 Jan 2022
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Good Business Hotel

Decent Business hotel, rooms are clean and relatively new. Food is 10 / 10

10/10
Exceptional
Shirish, 12 Dec 2021
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Enjoyed stay

10/10
Exceptional
Vimala, 10 Dec 2021
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Extremely satisfied

6/10
Fair
sajith, 22 Nov 2021
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Nice hotel!

10/10
Exceptional
Iyer Arunkumar, 06 Nov 2021
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This was the perfect getaway for us over the weekend. Location is serene and calm and windows are double glazed. Staff was perfect. Food was excellent and yummy. Bar has limited options however they are upgrading it. Housekeeping was top notch. Special mention to Mr. Muthu from housekeeping in keeping the room tidy, managing all our request and getting us the required elements. We forgot a toy on our checkout and again Mr. Muthu kept us updated on the search and was kind enough to ship us the toy back to our residence with no charges.

10/10
Exceptional
seshendra, 13 Sep 2021
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Excellent maintenance and customer service

8/10
Excellent
Anubhav, 23 Apr 2021
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Good and comfortable stay

8/10
Excellent
Srinivas, 05 Mar 2021
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Could have been better

No doubt the hygiene standards of the hotel were outstanding. However the Service was a notch below and the food could have been far better

8/10
Excellent
VIGNESHWAR, 06 Jan 2021
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Safe place to stay!

It was very clean and safe. Even the lifts leading to the rooms were non contact with foot pedals and sensor based buttons. Very good social distancing was practised throughout.

10/10
Exceptional
Verified traveler, 21 Dec 2020
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It was one my best pleasant stay and cheaper compare for high end.

10/10
Exceptional
William, 10 Mar 2020
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Stay at WelcomHotel

Hotel is excellent in terms of management, cleanliness, food and staff courtesy/competence. We didn't like the design of the bathrooms - glass walls with a curtain to draw for privacy.

10/10
Exceptional
Sunder, 28 Jan 2020
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This a great property in a prime neighborhood. Right from check in it was a wonderful experience. The staff was very courteous. I booked a car for outstation travel from the hotel. It came with a wonderful driver and a very neatly maintained car. The break fast at the restaurant was out of the world. I have stayed at several star hotels, and this one is right up there. The filter coffee served at this restaurant is too good. The rooms were very spacious well lit and the wifi was very fast as well. I also tried the room service for a few items and I liked the food and the service as well. I also liked the extra security to use the room key to access the floors. Only a few hotels have this and I love that. Having said all positive things, there are a few things I would like to point out. There is no way to lock the entry into the bathroom/toilet area. We were two of us and personally we found this wanting. Other thing I noticed was there wasn't enough linens and also not much bath stuff. There was just one small shower gel and a shampoo. Many hotels at this level, do much better. Other than these two things, it was a fantastic hotel in a posh neighborhood about 12 kms from the airport.

10/10
Exceptional
JithuJ, 25 Jan 2020
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It's unique in its own way.. Best hotel in coimbatore.. Excellent service from valet to front desk to escorting to the room to....... Excellent Buffett, yummmm..... Clean rooms. Superb housekeeping. Great choice of round the clock in room dining. Will be returning for sure!

8/10
Excellent
Anonymous, 11 Jan 2020
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They should allow the auto rickshaws to come in . Staff were courteous and always willing to help

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