Excellent
174 Guest reviews
1266/14, West Club Road, Coimbatore, India. See map
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A stay at Welcomhotel by ITC Hotels, Race Course, Coimbatore places you in the heart of Coimbatore, a 5-minute drive from Kovai Kutralam Falls and 6 minutes from Tamil Nadu Agricultural University. This luxury hotel is 5.7 mi (9.3 km) from Codissia Trade Fair Complex and 5.8 mi (9.3 km) from ISKCON Coimbatore. Make yourself at home in one of the 103 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Coimbatore? This hotel has 2995 square feet (278 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.
Parking height restrictions apply
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
English
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Elevator
Concierge services
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Designated smoking areas
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 2995
Conference space size (meters) - 278
Number of meeting rooms - 2
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Parking (limited spaces)
Free self parking
Free valet parking
Number of bars/lounges - 1
24-hour fitness facilities
Newspapers in lobby (surcharge)
Electric car charging station
Banquet hall
Eco-friendly cleaning products used
Covered parking
Secured parking
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Lifeguard on site
Well-lit path to entrance
Well appointed and located hotel in Coimbatore
Perfect location, excellent room with large, comfortable bed and everything cleaned to a high standard. Good a/c and wifi. Lovely restaurant, with very good food choices and a high quality of professional, friendly staff (particular mention to Alice from Mizoram :) Negatives: No mattress protector!!!! This is inexcusable and dirty in a hotel of this size & turnover. Rang down to reception to get another sheet, but after an hour I had to chase it up by going down myself, only to stand behind two guests checking in VERY SLOWLY for 15 minutes. Staff need to be more responsive to guests’ needs.
Value for money
Good and comfortable
great location and comfortable stay
Very nice hotel to stay. Great food options and lovely hosting by the staff
Very good
I hv stayed here many times. Efficient in all respects. Food little choice.Restaurant service n choice of food can improve Good business hotel
Very nice property to stay in. Loved our stay with two kids
Restaurant staffs are not much friendly and smiley. Front desk and securities are nice. I feel this hotel missing ITC standards.
Wide range of breakfast options, clean and comfortable rooms. Highly recommend this place.
Great Hotel. Good rooms. Quite secluded from the noise and traffic.
Excellent hotel. Rooms are very quiet, clean and comfortable. Hotel staff are very friendly, and helpful. Food at breakfast is very good and lots of variety. I would recommend.
Completely rundown garbage
Excellent customer service, very clean and quiet rooms. Excellent varieties in breakfast. Very friendly staff.
Nice, comfortable stay. Good south Indian breakfast spread. Efforts to eliminate the use of plastics is noticeable, indeed appreciate the efforts and have added my contribution too Coffee needs improvement, perhaps a coffee maker would help improve
Overall, the hotel is in a great location, but is outdated. The rooms were outdated, the pool was very small (needs lot of updates), the service at the bar late on the day that we stayed was poor. For the price there are better options. This was not a 5 star hotel experience for us.
Prime location, quiet atmosphere and lot of mosquitoes within the lobby area and no hand shower provided in the bathrooms which is quite disappointing one.
Great location. Clean hotel with good service
very decent facility and friendly supportive
TV in the room not operation and the toilet faucet defective
Overall a good experience
Needs more staff for dinner and breakfast. They are overwhelmed and can’t cope with the asks and demands of the guests. Also the property can be better in terms of maintenance. There were some bugs in the room and in the food area.
Good ambience and center of the city and staff was well behaved and courtesy
We stayed one night with family and children, safe, quiet and convenient room. Will recommend this hotel and will stay here again.
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Very Clean
Excellent
With a good location, excellent property, clean & comfortable room and good staffs, the stay was good.
Very good food and service, nice room, good value. I’d love to stay there again next time.
Courteous staff , clean rooms, great food
Great stay here!
Very Good Hotel , Excellent Service
Checked in late at night, had a smooth checkin, arranged for breakfast boxes in the morning as we had to checkout around 6am, which were arranged promptly in the morning with cut fruits, grilled sandwich and cofee, overall excellent service and comfortable , clean rooms
Very comfortable stay
The stay was comfortable I was with my infant child and the staff was helpful especially Gowtham and Sneh at the restaurant helping us out for the food for the child. They were ready to prepare anything special for the child which was more than enough to make our stay comfortable
Very good stay
Very good
The hotel is well located. Good clean and cozy hotel rooms. The entry, entrance arrivals area and lobby are 3 star standard only. The restaurant is also small n overcrowded especially during breakfast time n no choice of restaurants. Rooms are good service good . Spa I is good.
A 4 star hotel
The hotel does not qualify for 5 star standards- for room space less for a family, parking space is less..so only valet parking, restaurant is exorbitantly priced, Bar menu is only for printing where most of the items are not available, does not provide ambience and character of a 5 star hotel, I doubt the fire safety aspect of the bulilding, power switches are very confusing....over all does not fit to be categorised as 5 star hotel. Only highlight is location. Staff are good enough.
Very pleasant stay.
The design of the wash basin, toilet and bathroom is not helpful for families. it was an inconvenience.
The property was clean. The bed was comfortable and room was amazing!!
Great hotel but average service.
Good hotel in a nice location. Comfortable stay and good amenities. But service was mediocre - especially for this price. The Taj nearby is better.
The hotel quality is of high standard. Loved the breakfast menu. Highly recommend.
Property is pretty clean and great hospitality, I would definitely recommend this place!!
Excellent place to stay and tasty breakfast too. We loved it.
Fooding is very low
The stay was excellent and hassle free. We enjoyed our especially the food.
Good rooms and great food!
All good
Great
We stayed 4 nights. I was sick when we were there. All the staff are very helpful to us. Specially the reception staff Hari was very helpful. He arranged the doctor to the hotel arranged the medication to the hotel. Great stay even though I was not well.
Nice rooms and decor
Bad food - not an ITC level quality
The food was the worst part of the stay. 1. Ordered baby food to the room and it was stale. Although they replaced it, it would have made baby sick if we haven’t tasted first . 2. Breakfast is better in a 3-star restaurant than here. 3. Milk tasted as if they added lots of water and tasted very bad. Totally disappointed with the food. Mentioned this during checkout but they still charged for the baby food. Room: 1. There was no hand shower in the bathroom which made it very difficult for giving shower to the baby 2. There was no hot water kettle or coffee maker in the room
The hotel is about 30 mins from the Airport, and located in a good neighborhood (race course road), the hotel is well maintained, rooms are clean, staff are efficient, and friendly. The bed is comfortable, and we were able to get some good sleep, though we had to get a roll-away bed as we were a family of 4. Breakfast buffet is good, but they could add more items. Overall, I will highly recommend this hotel.
Nice location and close to my all activities that i planned. Closer than expected and i am very well pleased with this hotel.
Great hospitality we will come again to this hotel in our next visit
I had called and requested for a early check in by 12 noon at least .once at the hotel we hotel we are asked to go and wait without even knowing our name . finally after a lot of fuss we got the rooms at 2 pm.they cannot treat guest like cattle.I am a hotelier last 30 years and i understand the industry. sad for ITC
I am staying here 2nd time in three years. This is an excellent property. The rooms look so modern and with lot of ligthing. You feel great as soon as you enter the room. Brilliantly done interiors. The restaurant downstairs is great too. I had also reserved transport to pick up at airport and also for a day trip. Mr. Vivek from the travel department was on it and made sure everything was meticulously taken care of. This property is located on race course road an upscale neighborhood. So, if one needed to take a walk in the morning, it feels so good. One thing I would like to point out about the room as a feedback. You will notice that the toilets and bathroom don't have privacy. There is no latch on entry. Worked fine for us, but it could be an issue for some. If the management can do something about it, that would be great. Otherwise, I would rate the whole experience as 5 star.
Business Trip
Very poor service- check in and check out is pathetic, not trained personnel to manage when the hotel is in full capacity. Horrible was breakfast area , staffs was lost, they were totally confused .
Poor service
Terrible customer service, didn't expect from a itc hotel. Senior citizens were staying in the room and couldn't scan the food menu bar code. Hotel refused to provide a menu or provide food options over phone. Restaurant had no space for hotel residents for lunch.
Needs Motivated Staff and better Food
A brand new hotel and a nice room marred by poor unfriendly service, demotivated staff and lack of good food both inside and outside the hotel. Except for the breakfast buffet, the restaurant didn’t have anything I wanted from the overpriced menu for both the lunch and dinner. The saving grace was a nice burger.
We stayed as a family with a baby.It’s the best place if you are choosing to stay as a family.The ambience and service is good.
Pathetic service
Room was clean and pleasant but the service at front desk and at restaurant were pathetic.
Good Business Hotel
Decent Business hotel, rooms are clean and relatively new. Food is 10 / 10
Enjoyed stay
Extremely satisfied
Nice hotel!
This was the perfect getaway for us over the weekend. Location is serene and calm and windows are double glazed. Staff was perfect. Food was excellent and yummy. Bar has limited options however they are upgrading it. Housekeeping was top notch. Special mention to Mr. Muthu from housekeeping in keeping the room tidy, managing all our request and getting us the required elements. We forgot a toy on our checkout and again Mr. Muthu kept us updated on the search and was kind enough to ship us the toy back to our residence with no charges.
Excellent maintenance and customer service
Good and comfortable stay
Could have been better
No doubt the hygiene standards of the hotel were outstanding. However the Service was a notch below and the food could have been far better
Safe place to stay!
It was very clean and safe. Even the lifts leading to the rooms were non contact with foot pedals and sensor based buttons. Very good social distancing was practised throughout.
It was one my best pleasant stay and cheaper compare for high end.
Stay at WelcomHotel
Hotel is excellent in terms of management, cleanliness, food and staff courtesy/competence. We didn't like the design of the bathrooms - glass walls with a curtain to draw for privacy.
This a great property in a prime neighborhood. Right from check in it was a wonderful experience. The staff was very courteous. I booked a car for outstation travel from the hotel. It came with a wonderful driver and a very neatly maintained car. The break fast at the restaurant was out of the world. I have stayed at several star hotels, and this one is right up there. The filter coffee served at this restaurant is too good. The rooms were very spacious well lit and the wifi was very fast as well. I also tried the room service for a few items and I liked the food and the service as well. I also liked the extra security to use the room key to access the floors. Only a few hotels have this and I love that. Having said all positive things, there are a few things I would like to point out. There is no way to lock the entry into the bathroom/toilet area. We were two of us and personally we found this wanting. Other thing I noticed was there wasn't enough linens and also not much bath stuff. There was just one small shower gel and a shampoo. Many hotels at this level, do much better. Other than these two things, it was a fantastic hotel in a posh neighborhood about 12 kms from the airport.
It's unique in its own way.. Best hotel in coimbatore.. Excellent service from valet to front desk to escorting to the room to....... Excellent Buffett, yummmm..... Clean rooms. Superb housekeeping. Great choice of round the clock in room dining. Will be returning for sure!
They should allow the auto rickshaws to come in . Staff were courteous and always willing to help
Welcomhotel by ITC Hotels, Race Course, Coimbatore | Hotel in Coimbatore | Travala.com
Property was centrally located. Buffet had good choices, but staff was slow to have all options ready to serve at the start time of the buffet