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Hotel Description
When you a stay at WelcomHeritage Fernhills Royal Palace in Ooty, you'll be on a lake, just steps from Nilgiri Hills and Cairn Hill. This family-friendly hotel is 0.8 mi (1.3 km) from Ooty Lake and 1.3 mi (2.1 km) from Lady Canning's Seat. Make yourself at home in one of the 19 guestrooms featuring minibars and plasma televisions. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: INR 4500
- Christmas Eve (24 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: INR 4500
- New Year's Eve (31 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
We have included all charges provided to us by the property.
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: Paytm
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Spoken Language
Hindi
English
Amenities
Most Popular
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities
Other
Hair salon
Conference space
Fireplace in lobby
Laundry facilities
Television in common areas
Arcade/game room
Garden
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Designated smoking areas
Billiards or pool table
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Conference center
Free bicycles on site
Free self parking
Free valet parking
Ballroom
Covered parking
Secured parking
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Hotel reviews
TravellerTravellerWorth the money, very nice heritage property, well maintained
TravellerIrresponsible behaviour
Rooms were not allotted in spite of confirmed bookings
TravellerExternally In bad condition with plaster peeling.
Terrible service. Bad quality food. Despite claims of free wifif in reality wifi available only in restaurant and lobby and so free wifi of no practical use. No activitries or any other services from a tourist point of view.
TravellerSuperbe hôtel historique...cher sans eau chaude
Les chambres sont magnifiques, l'hôtel est un ancien palais du Maharajah de Mysore. Mais aux prix où la nuit est facturée, il semble inimaginable de ne pas pouvoir se laver à l'eau chaude (au mieux, on pourrait qualifier l'eau obtenue de "non froide", même pas tiède...)
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great.