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Waldorf Astoria Chengdu8.6Excellent
46 Guest reviews
8.6Excellent46 Verified ReviewsRead all reviewsCleanliness9.0/10Service8.4/10Comfort9.2/10Condition9.0/10Neighborhood8.2/10Amenities7.0/10
Excellent
46 Guest reviews
No.1199 Tianfu Avenue North, Chengdu, China. See map
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Hotel Description
Located in Chengdu (Gaoxin), Waldorf Astoria Chengdu is within a 10-minute drive of People's Park and Jinli Street. This family-friendly hotel is 5.5 mi (8.9 km) from Wuhou Temple and 5.7 mi (9.1 km) from Chengdu IFS. Make yourself at home in one of the 289 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chengdu? This hotel has 20452 square feet (1900 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Hotel policies
LGBTQ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Optional fees
- Fee for buffet breakfast: approximately CNY 296.7 for adults and CNY 148.35 for children
- Rollaway bed fee: CNY 408 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Designated smoking areas
Grocery/convenience store
Number of restaurants - 5
Conference space size (feet) - 20452
Conference space size (meters) - 1900
Number of indoor pools - 1
Designated smoking areas (fines apply)
Conference center
Snack bar/deli
Parking (limited spaces)
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
24-hour fitness facilities
Terrace
Couples/private dining
Designer stores on site
Shopping mall on site
Ballroom
Banquet hall
Reception hall
Walkway to water
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Lifeguard on site
Hotel reviews
TravellerTravellerThere are some bed bugs bite me, so sad about it 😭😭
TravellerNot up to the standard of this kind of hotel.
The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
TravellerGreat place to stay
Great modern hotel. Extraordinary service. Highly recommended.
TravellerOne of the hotels you should stay
It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
TravellerNice hotel great service
Really enjoyed stay, nice service. We definitely will stay there again.
Traveller奢华酒店
整体感觉很不错，设施服务等各方面都很好
Traveller51樓餐廳享用了2次晚餐，第一次食物及服務非常好，當時的男經理非常細心安排沒有果仁的麵包，隔一天第二次真的不行，最基本麵包都是焦燶的，服務及當天的女經理非常怠慢，49樓餐廳更加不行，任由她人隨意拍照走來走去，影響人客用餐。這真的須要改善。
Traveller酒店的位置很好 服務員很親切 是華爾道夫 !
Traveller酒店的位置很好 裝潢很華麗 服務員很親切:)
Traveller位置很方便 前台接電話的服務員態度有待加強 ! 服務業不應該那麼沒有耐性
Traveller位置很方便
Traveller酒店的位置很好, 旁邊就是商步行就可以到很方便
Traveller酒店房间视野开阔，可以看到金融城夜景，房间安静舒适。酒店楼下就是购物中心，很方便。
Traveller很喜欢这个酒店，下次还会来住
Traveller需注意餐饮卫生
Traveller亚洲四家中最差
Traveller非常满意，除了去市中心打车基本要30块钱。房间大，住的双床房，床很大很舒服。早餐还不错。各项硬件很好。
Traveller酒店非常好，硬件新，服务也很好，虽然不在市中心，但购物很方便，楼下就有一个商场，还会入住。
TravellerA++++ one of the best in town
Overall A++++ Highly recommend!
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Good stay, clean room