Wonderful
25 Guest reviews
No. 26, Vong Thi Street, Tay Ho, Ha Noi, Hanoi, Vietnam. See map
Loading ... Please wait whilst we find you the best room offers.
With a stay at VNAHOMES Serviced Apartment in Hanoi (Tay Ho), you'll be a 1-minute drive from West Lake and 9 minutes from Hoan Kiem Lake. This aparthotel is 3.3 mi (5.3 km) from Ho Chi Minh Mausoleum and 4.4 mi (7.1 km) from Hanoi Old Town Night Market. Make yourself at home in one of the 19 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Vietnamese
English
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Smoking areas
Childcare
Business facilities
Accessible facilities
Elevator
Concierge services
Airport transportation (surcharge)
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Designated smoking areas
Grocery/convenience store
Wheelchair accessible parking
Designated smoking areas (fines apply)
Free valet parking
24-hour fitness facilities
Babysitting or childcare (free)
Shared refrigerator
Water dispenser
Lockers available
Couples/private dining
Proposal/romance packages available
Reception hall
Covered parking
Secured parking
Carport
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Visual alarms in hallways
Coworking spaces
Well-lit path to entrance
VNA Hotel
On this trip to Vietnam the VNA was one of the best apartments we stayed in. Staff were super friendly and efficient organising our taxi's and transfers. Large comfortable rooms close to restaurants and lake.
Decent self contained room. Communication and sevice from male staff terrible. No idea, lax, zero interest and care factor
Front staff was excellent. Thanh was very helpful
Reception very helpful.
The staff was amazing here and they were so communicative. Although it was super loud location, u get a cafe right downstairs and 30min grab into old quarter. The breakfast isnt that good so i would just get food elsewhere tbh the meat in the pho was rotten tasting so after that i did not eat their breakfast. Overall the staff is really sweet and the location is nice
Old suit but good enough hot water to shower. Good Fesh clean towers. good Accessable to all favorites sight seeing places.
The apartment was not as fancy as I initially thought but it still had everything we needed and had very nice beds and showers. The staff were EXTREMELY helpful and responsive-they made sure we always had everything we needed. I would totally stay here again if I returned to Hanoi
Great location near the lake! The apartment was nice and big. Very clean! Had a very nice stay.
Slightly above average
The reception was acceptable. The front desk personnel were friendly. The hot water took a while to flow; the knobs were not label, therefore, it was difficult to adjust the water temperature. The breakfast was quite unacceptable. The vendor that catered to the hotel was unfriendly and the menu was very limited as well. The check out time was 12:00 noon; however, the housekeeping staff sort of pushed and rushed the tenants out of the room. This is why the rating for this location earned only 4 stars.
Comfortable room, good WiFi. Nice and professional staff. Good location, easy access to downtown and the airport.
The property was great. It was a great space, clean, and the staff were wonderful. Unfortunately the area was not good for tourists. There is not much to see in the area, no shops, lots of cafes but they don’t seem to serve food. There are quite a few seafood restaurants out on the busy main road by the lake, but limited English by the locals in this area so ordering is difficult, and options other than seafood are very limited.
The apartment was spacious, clean, and with plenty of natural light. It is located one block from the largest lake in Hanoi, which is lined up with cafes and restaurants. The neighborhood is beautiful and much calmer than the Old Quarter. Additionally, the service personnel was always kind and helpful. I will certainly stay there in my next trip to Hanoi.
We stayed at the VNAHomes apartment for three weeks in May and it was amazing. The staff are extremely friendly and the service provided is well worth the price. I would definitely recommend this property to other travelers.
We really enjoyed our stay here, and actually ended up extending it because we were so comfortable. We loved that it was so central, and a quick walk to the water. The room was spacious, the staff were so kind and incredibly helpful, and the kitchenette was perfect. Definitely worth the price, if not more.
Great staffs and smooth communication,
Lovely Follow Ups
I found some problems in my room right after check in. A little bit depressed. I took photos and shared them with hotel. Wow! Amasing follow up. I felt hotel is serious with the complaints from the guests. When i check out, i delivered my thanks to the hotel. VnaHomes is Hanoi itself to me. Lovely smiles of the hotel staff are another beauty. Thanks again.
This hotel is located a little far from center of hanoi city, but there is many café located near west lake. And more than that, the all staff is greatly kindness. I was impressed by the staff.
VNAHOMES Serviced Apartment | Hotel in Hanoi | Travala.com
Really bad communication and some staff would just nod and smile and have back again and again to finally they understood. Very frustrating. Its also too far out of the city and no decent restaurants close