The rooms were fine. You could hear the trains passing by and some other noises. The pool was very small you could only get your feet wet and it wasn’t very clean. The WiFi is not the best but after the staff restarted it, it was fine. For one night this stay is fine but not longer.

Property is close to the markets, restaurants and bus stop. My triple bedroom reservation wasn’t available when I arrived with my family so the first day I have to sleep in a very tiny double bedroom. We change into the triple bedroom the following morning with a $15 fee for upgrade the room .

The room did not look AT ALL like the pictures you show in your web. Also it was very noisy. Noise of trains until 8 pm and then started again at 6 pm! The staff was friendly but the room was very bad. Thus, we were very disappointed by the relation between the price and the reality. Also, Breakfast is only until 8 am!

This cute little hotel was in an excellent location. The place is does not have many frills/amenities, but is the perfect place to relax in comfort after a day at Machu Picchu. Plus, the stay were EXCEPTIONALLY kind to us. We got sick and needed to stay an extra night, and they were able to accommodate us at a moment's notice. Definitely recommend!

Bed was comfortable but too close to the train station with too much noise

Just an ok hotel. Not impressed

We didn’t stay at that hotel. When we get to the hotel, the guy at the front desk told us he had only small beds. He suggested to switch to another close by hotel, the Quetzal. I think this hotel was a lower category. Hotel looked new but beds were so hard, we couldn’t sleep well and next morning we had to got up at 5 am to leave for Machu Picchu

Pro: A person actually cam to receive at the station. Staff is help full. Check out time 9:00 am is too early. Con: Noisy being too close to station. People slam the doors when closing. Hot water was never hot for shower.

This hotel is very clean. They have hot water. It is a beautiful hotel. The train's noise was not problem for me.

Functional Hotel for the one night stay

Functional Hotel for the one night stay ; Clean, friendly staff. Pros: 1. the hotel is very close (5min walk) to the peruRail station, which is great if you have bags. 2. We got room# 304 which had a great view of the mountain and a corner view. 3. breakfast available at 5AM, which is great to start early for machupichu. But the breakfast is Okay - coffee, juice, fruits, snack, bread. No eggs. 4. they keep the luggage and have locker to store your bags when you go for the trek. Cons: 1. bathroom could have been a little bigger. but okay for a night.

Nice and small hotel in Machu Pichu

The hotel is very nice and clean. The staff was very accommodating and pleasant. We enjoyed staying there but their staff is their gem!

great spot for everything

It's a decent hotel with basic facilities however it is right next to the train station. Feels like the trains are goung right through the room. Hard to get good aleep

Not a very good place to find

Too noise and smelling diesel from the trains; breakfast from 6:00 to 8:00 AM and checkout at 9:00 AM. Not in line with Expedia add. We waited 30 minutes for the receptionist to arrive and start the paperwork.

Close to train station but extremely small rooms.

Aguas Calientes is just a town to sleep a few hours and get to Machu Picchu the next morning. The rooms in this hotel are extremely small. We could barely open our luggage on the floor without walking over it. But for the price, I can't complain much. Again hotels in this town are just to sleep a few hours and you're checking out.

Dissapointed

Hotel conditions were much poorer than expected, very simple, dirty bathroom, noisy next to train station

Problems From Beginning

When we checked in we were given a room on the fifth floor. Great, a view! No elevator? Okay, stairs it is! But then... we got to our room and the power wasn't working. We thought that perhaps Macchu Pichu experiences electricity blackouts so we would give it a little while to start working (plus we just carried all of our stuff up five flights of stairs, so we were tired). Then we got thirsty, so we went down to grab some drinks and noticed that the power was working downstairs. We told the front desk we had no power. They fixed it. Then we realized our TV wasn't working. So we went back downstairs for that. They said they could change our room to the third floor. The third floor does NOT have a view. In fact the view is of a local apartment complex... right through the non-existent walls. But the TV in that room wasn't working either. We opted for our room on the fifth floor, but there was a lot of up and down on those stairs. The positive? The rooftop balcony is a great place to enjoy a cold beer (if you can find a cold one!)

Not in good condition

The hotel was really not what I expected. I didn't expect much, but for $58 a night, I expected more. The rooms are very small, the mattress was worn out, the bathroom walls and ceiling were covered in mildew, and the ceiling fan in the room was about to fall down. The only upside, is that the staff were friendly and helpful.

DO NOT BOOK!

We rented 2 rooms, when we got back after a long day visiting Macchu Picchu both of our room got ROBBED! , Around 1200$ in total We filed a police report with the local police but that doesn't change anything in a country like Peru. The receptionist and cleaning lady know each other they didn't even want to call the police i had to go and call them myself, just sy book a different hotel its not worth it!!! If anyone wants a proof of a police report i have it i am not lying.

The location was great , but all the hotels are in the center. the internet was very slow in the lobby and there was none in the room. The breakfast was very poor. The room was not ready when we arrived at 3. 00 p.m. It is more a hostel than a hotel.

Conveniently close to train shops and restaurant

Friendly staff. Free wifi and Directv in room.

Great staff, nice room, but oy, the trains...

Pros: Staff was great, room was as clean as I'd expect. Cons: Minor drawback was weak internet wifi on the third floor (if we could connect at all), and those blasted trains running from 5AM-11PM every day. Not the hotel's fault per se, but a factor to consider if you stay here. Also, the balcony doors locked from the outside for some reason. A friend accidentally locked theirs and then were no longer able to access the balcony again (front desk didn't have a key). Also, if you stay for the breakfast in the morning, response is pretty slow (caused us to arrive later than we wanted for the MP bus line).

Ask for a room on the other side of the train tracks or you will not be able to sleep. The rooms fill with exhaust from the trains.

We stayed two nights and no one cleaned our roo or gave us clean towels or made our bed. No overhead light, bad hot water, no light by table in room.

Very close to train station.

i booked 2 rooms for just one night. Comfy, very close to the train station. Overall i would stay here again.

O hotel é bem próximo da estação de trem e do ponto de ônibus que leva até Machu Picchu. O hotel tem um preço elevado pelo que oferece, mas é a realidade dos hotéis da região. A água do chuveiro ficou gelada a noite devido ao elevado número de hóspedes, mas conseguiram resolver o problema.

Banho Frio e Barulhento

Chegamos no hotel às 22:00 e sairíamos as 5:30 do outro dia para pegar a van para Machu Picchu. Só queríamos tomar um banho e dormir, porem a água do chuveiro estava gelada, levando mais de uma hora para resolução do problema. Dormimos sem tomar banho e no outro dia, fomos cobrados para conseguirmos tomar um novo banho quente. Além do que o hotel fica do lado da estação de trens e é muito barulhento. Hotel caro pelo que oferece.

Excelente localização. Especial para quem pretende passar uma noite a espera do trem e que tenha dificuldades para se locomover, área plana. Bem próximo a estação de trem.

Lo que no me gusto ,fue ,que esta pegado a las vias del tren ,por lo que se dificulta descansar si tienen un sueño liviano. Todo lo demas ,perfecto.

hotel bem localizado

não posso avaliar melhor porque fiquei apenas uma noite, mas está dentro do padrão de qualidade da região.

hotel cerca de estacion de trenes

la ubicacion no es la ideal, esta cerca del mercado, pero lo que afecta un poco mas es la cercanioa a la estacion del tren, silbato y ruido , principalmente en laas habitaciones con balcon , hacia la calle...no sabia de esto, al contratar los serviciios del hotel .!!

Ótima opção de descanso em Machu Picchu.

O hotel é confortável e os atendentes foram muito atenciosos. Havia até uma atendente nos aguardando na estação de trem, para nos guiar até o hotel (e não havíamos informado em que trem estávamos chegando). Apenas um pequeno detalhe: na recepção havia um informe de que o check-out é às 9:00. Já no site da hoteis.com, a informação era no horário limite das 10:00 horas. Quando questionamos, nos disseram de que não haveria problema se deixássemos o quarto às 10:00.

Excelente

Excelente buena ubicación y atención. La habitación limpia con bonita vista

Barulho dos Trens

Os trens que chegam a Estação final fazem muito barulho, principalmente no fim de semana e a noite! No demais, o hotel vale o custo benefício! Próximo, sem necessidade de ficar subindo e bem servido de restaurantes e mercados em volta

Buena experiencia, grato ambiente, buen desayuno, limpio en general.. salvo por la cantidad de zancudos en el baño. No sé cómo serán otras estancias, en general bien!

Hotel de nível médio, mas justo para o preço. Fiquei hospedado no 6 andar e tive que subir e descer com malas pesadas.

Una de las habitaciones tenia un televisor que no funcionaba. No lo arreglaron y tubieron que cambiarme de habitacion por pedido mio.

Pesimo hotel

bastante mal, no tiene elevador nos toco el 5 piso ya se imaginaran, no sirve el internet y el desayudo era cafe y pan dulce. No hay aire acondicionado no servia la tv, en fin bastante mal

Agradable recibiento

Tuvimos una agradable acogida ya que la atención fue excelente y nos trataron con mucha amabilidad y sobre todo el desayuno muy ricoo se los recomiendo

O quarto é bem modesto, não possui ar condicionado ou ventilador, mas o café da manhã é bom na relação custo benefício do valor da diária.

Hotel cercano a la estacion del tren

Si tu objetivo es solamente llegar a dormir, este hotel puede ser opcion, no se ofrece gran variedad de servicios, las habitaciones son muy pequeñas y con muy poca calidad de muebles, el costo me parece elevado para el tipo de habitacion, pero tiene la ventaja de estar cercano al mercado y estacion de trenes, el personal fue excelente en su trato

Um povoado ridiculo

Aguas Calientes, atual Machu Picchu Povoado é muito ruim, com restaurante e hoteis péssimos, ou seja, o que for menos pior está ok. Esse hotel está bem localizado, tem uma piscina na cobertura e uma varanda para ótimas fotos. Porém muita escada, que com a altitude parace muito mais ainda.

Falta de água na noite da chegada, mas compensou outro dia quando voltamos de macchu picchu, a qual nos ofereceram um banho. Em geral bom.

barulho de trem

o dificil é aguentar o barulho dos trens na estação que começam a chegar bem cedo.... bom custo x beneficio, considerando que tudo relacionado a Machupicchu é exploração...

Cancelación que no toma en cuenta

No me gusta que no tomen en cuenta la cancelación de reservas, esoo da cuenta de lo poco serio de la página de internet www.expedia.com

Recomendo

Muito bom hotel, a atendimento em português, recomendo!

Excelente

Atendimento e boa localização

Fui muito bem atendido

No hot water

This hotel locates near Machipicchu station. That's why I was suffering from noises of locomotive at night. In addition to that, I couldn't use hot water in my bathroom. There are a lot of hotels around here. You had better choose other hotels.

Hotel bem localizado, próximo à estação de trem. quarto pequeno , simples, mas bem limpo. Café da manhã modesto, poderia incluir alguns ítens mais ao mesmo. Funcionários super simpáticos e educados.

MUY REGULAR

La habitación regular el hotel esta apenas comenzando, el desayuno muy malo, no es desayuno.