Great stay.

Hotel Reception Desk assigned a room that was not ready for occupancy. Hotel Desk Reception did not give me another room after complaining about the A/C climate control system after about 50 mins inside the room. There was no change in (lowering) the temperature, nor increasing the Fan settings on the Climate Control system settings. I called House Keeping for someone to check the controls, After calling a second time, a Service Technician came to the room around the 30 min mark and assured me everything was alright, even though I did not notice any changes the whole time he was there. The Service Technician was there for about 20 mins before he left. Nevertheless, I then went down to the reception desk to ask for another room. A women at the reception desk said another service technician will come to my room to check it again. I went back to my room and waited. By this point I was angry and could not believe how bad the service at this hotel was. I considered checking out and going to another hotel. I called the reception desk in my room that I will be checking out. A women answered and told me the manager would like to talk to me. By this point, there was no going back. The Manager called my room begging me to stay and will get another room for me, as if to fix the whole problem. Too late for that. I'd had enough of this hotel's sorry ass service. Because it was booked through expedia, I have to contest the charge now (after the fact).

Place was roomy and big and I got ugraded but room was ice cold

All night loud music.

It is a good place to stay for the night when you’re traveling the following morning we had to stay in Doha overnight to take the morning plane and he was CC to take a taxi back to the airport in the morning. Gouda accommodations very clean good value.

The stuff was rude and the room was worse than you think it wasn’t clean and smells so bad , the price wasn’t worth at all

Nice hotel but there was no toilet paper in the bathroom. They gave me a smokers room but then corrected it with my right room

I didn’t like the the place it was dirty dust on ever cover the room and there aren’t toilets.

Staff are very helpful and courteous. I fully recommend this hotel to business and leisure.

I like the room service and food. I did not like that housekeeping was poorly done and there was dried up urine on the floor around toilet. I recommend management clear all vacant rooms before filling them with guest. This will avoid any and correct bad housekeeping behavior.

Loved the stay here.

Terrible

Was not informed that immigration needed a rat test . Hence was not allowed to leave the airport . Then I discovered that the hotel has a no refund policy . How terrible . I will never book with this website or hotel again

I never stayed at the hotel, because I never managed to make my flight, if possible a refund is in order

Very friendly and helpful staff. Hotel is close to main attractions. Very convenient.

It took almost 30 minutes to complete the Check in. As well as, it took almost 15 minutes to complete the check out. Reception Employees was rude. No Bell Boy, No valet parking. Terrible Experience. Thank you.

Slow and not very welcoming staff

The check in process is very slow , and the receptionist isn’t very welcoming .

The design of the rooms are awkward, but nice. Some of the rooms have the bathroom too close to the front door. Lacks privacy....

Staff were good, the room could be more clean and ready for new guests.

The staff Friendly But the food is terrible check in should be at three but we checked and at five there was no hot water in the bathroom and when we called for breakfast after two hours we called back to check about our omelet eggs they said they have no eggs

The hotel is good and facilities are ok. However, I had difficulty enjoying its F&B outlets. As a non-smoker, none of the outlets is smoke free. They even serve Shisha in many of its outlets. Moreover, housekeeping will not attend to room unless you inform them to do that. Rooms is a bit small and cluttered with furniture. Best regards