Viola Royal Hotel & Spa

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With a stay at Viola Royal Hotel & Spa in Hanoi (Old Quarter), you'll be within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. This spa hotel is 1.6 mi (2.6 km) from Temple of Literature and 1.7 mi (2.7 km) from Goethe-Institut Hanoi. Make yourself at home in one of the 38 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Personal protective equipment, including masks, will be available to guests.
• Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately VND 150000 for adults and VND 150000 for children
• Airport shuttle fee: VND 414000 per vehicle (one-way)
• Rollaway bed fee: VND 200000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English