Exceptional
513 Guest reviews
Rua de Santa Justa 45, Lisbon, Portugal. See map
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With a stay at Villa Baixa - Lisbon Luxury Apartments, you'll be centrally located in Lisbon, steps from Santa Justa Elevator and Rossio Square. This aparthotel is 0.9 mi (1.4 km) from Lisbon Cathedral and 0.9 mi (1.5 km) from Commerce Square. Make yourself at home in one of the 14 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your memory foam bed comes with Egyptian cotton sheets. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided once per stay. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Portuguese
English
French
Spanish
Free WiFi
Concierge
Non-smoking
Accessible facilities
Elevator
Concierge services
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Wheelchair accessible (may have limitations)
Lisbon 2025
Could not get more central to Lisbon. Easily access everything in the central districts and a short walk to the train station. Less than an hour for to door from Sintra. Really friendly and helpful staff. Will definitely stay next time in town.
Great location, very clean. Helpful staff on reception gave us some great ideas of places to see generally very friendly and approachable. Happy to help.
We enjoyed our stay at Villa Baixa. It was a perfect location to explore the local historic sites and there is so many great restaurants in the surrounding streets. It is very easy to access the metro from the apartments. The staff were very friendly and were always around if we needed anything.
Perfect stay in Lisbon!
From the second we booked we were thoroughly impressed with Villa Baixa. They went out of their way to help us get situated and assisted with helping us find parking. The apartment was super clean, bright and comfortable + in a great location within walking distance to so many sites, shops and restaurants. But the staff were the true gem. They were so nice and very helpful. I can't recommend this place enough! Would definitely book here again next time in Lisbon.
Clean- Friendly staff- very satisfied with everything. Location is great.
Great and comfortable stay, perfect location
Very beautiful apartment hotel located in old city center
Amazing
This was a great location, friendly and helpful staff, and amazing accommodations. I was hesitant to stay at a hotel that is a not a chain and does not have a 24hr reception, but I would stay here again in a heartbeat. I went to London after Lisbon and stayed at the W at Leicester Sq for $500/night. Villa Baixa was better than that.
Very friendly and helpful staff. Will stay here again and recommend to others
I was very impressed with the apartment. It was spacious with great views from the balcony. In a great location, walkable to restaurants, shops, and local stores. The service was wonderful. The staff was very friendly and helpful with local suggestions and any questions we had. Highly recommend if staying in Lisbon
Thank you to the amazing staff at Villa Baixa. We can’t recommend this place enough - the pictures didn’t do the room justice. It’s lovely and the staff were so helpful. There aren’t many rooms and we were lucky to get one.
Our wonderful time began with Duarte meeting us at the corner to greet us. Our apartment was glorious. Four balconies, spacious and clean. So clean. The location was perfect. Surrounded by everything. Duarte and the rest of the staff went above and beyond to make sure we loved Lisboa as much as they do. From the best food recommendations, shopping and tours, they knew it all. We were especially encouraged by a man at the front desk who offered us his personal transportation pass to use. Who does that?! The staff at Villa Baixa that’s who. Enjoy your time here. We definitely did ❤️
Very nice apartment in excellent part of town. Supposed to have daily housekeeping but only came once during our four night stay, but otherwise very roomy apartment especially by European standards
Great property. Well kept and lovely location.
Excellent apartment in the heart of Lisbon. I highly recommended renting this apartment if you're planning a trip to Lisbon.
Todo muy bien!
Excellent option in Lisbon
Good location. Comfortable rooms.
Lovely apartment in a great area. Just starting to get a little tired.
Property was in a great location but walls were paper thin and we were woken up several times throughout the night after 11:00 pm from the apt upstairs (music, walking around) and people next door who had a pipe burst. Front desk help was subpar at best. Comfy bed and clean and loved the windows in the front room.
The location was perfect, in the middle of everything. The room was spacious, clean with lots of light. One thing I appreciated after being in other hotels in Portugal was the elevator. The other two places we stayed in did not have elevators and it was a challenge to go up and down 4 flight of stairs. The other thing to note is that most hotels don't offer conditioner. Overall, I would stay here again.
Property was perfect would definitely recommend
No es hotel
Es muy caro para No tener servicios de hotel La recepción solo está hasta las 6 pm No hacen limpieza diario La cama terrible, vieja e incómoda TV muy mala en recámara No son amables Problema con terminal para pago, rechazaron varias veces mi tarjeta hasta que la teclearon manual NO aceptan american express Toallas muy viejas
Perfect location and really nice and clean accommodations!
Convenient and comfortable; recommend
Very nice, convenient place to stay, in the heart of the city. Reception staff were friendly and helpful. Elevators worked fine (not always the case!). Bed was comfortable, shower fine, nice to have the kitchenette and Nespresso machine. Nice to have a couple of chairs to sit in, in addition to a table and chairs for eating.
Great location! Definitely recommend! The only thng is that if you are light sleeper like me get some earplugs or play some rain on your phone. Im not sure if trash goes by everyday but they go by at midnight so it gets pretty loud plus all the people hanging arou d
Great place and location
Very nice decor.
We loved our stay here. Location is perfect, centrally located easy to get around and quiet at night. Room was big bright and airy.
Centrally located to everything, comfortable and quiet. Hospitable staff and highly recommend!
Great location, very comfortable and roomy space, excellent finishing, well equipped. If returning to Lisbon this will be first choice
The bedroom area is not separated from the living area. The hot water was not sufficient for 3 people to shower-cooled down midway thru second shower. A lot of street noise from cable car & partiers in the street.
It’s a very good hotel due to it’s location, communication and staff friendliness. It is a bit outdated, boutique hotel with no amenities. It is walkable with all you need, from super markets to bakeries and restaurants.
Great location and friendly staff
Nice location in a vey nice neighborhood but the negative point is the lack of parking in this property and around…very expensive parking options nearby…
They were very helpful and made check-in process easy with full instructions including access after hours
Beautiful property, great location and team great customer service. Rooms are just lacking on lux details. No where to put personal items in the shower, tea towels to dry hands etc. Pull out couch was very uncomfortable and there are no 2 bed options. Windows are low and no screens. Wouldn’t recommend for families with small children. Good for single or couple so that no one has to use the sofa bed.
Room was very clean Maids did great job Walk to all restaurants in this pedestrian area of the city Bedd very comfortable
Location is fabulous. Pedestrian area and quiet street. The room was lovely and the front desk staff, especially Joanna, were really great.
We were so pleased Villa Baixa lived up to its description on its website. Its convenient, central location allowed us to make the most of our time during our short stay. The accommodating staff made a big difference, from the water and Nespresso refills to the early check-in after flying in on a red eye. The only thing that could be improved is the hot water which ran out for a bit one night.
Good location and nice property.
Villa Baixa
Excellent place to stay. Baixa neighborhood is lovely. Restaurants, bars, shops. Near metro, waterfront, train station. Lovely hotel. Friendly staff. Obrigado
Central, clean, comfortable & caring!!
Terrific location… central & restaurants & bars all around. Also bus & tram very closeby. Very helpful & friendly staff. Left us bottle of water each day so no need to carry big litres of water from the shop & have lots of recycling afterwards. This is a very simple but VERY USEFUL thing & we very much appreciated this.
The staff was friendly, knowledgeable, and always available.
Amazing hotel! We were so happy with the apartment and the staff were so kind and helpful. We’d recommend it every time. The location was perfect - so close to a lot of different sites in Lisbon.
Perfect location , daily house keeping, clean and have everything .
Great location, close to main sights and transportation. Staff was amazing!
Perfectly located, incredibly clean, large room that was well decorated. The desk staff was helpful and nice. Would highly recommend
Really friendly staff, they walked us through check in quickly. The apartments are spacious and clean. Also despite being in such a busy neighbourhood we heard no outside noise in our rooms. Easy to walk to lots of shops and attractions
Location, Location, Location. Perfect for everything Old Town.
Very clean, comfortable and spacious. Nice area with lots of restaurants and shops nearby. Staff were lovely. Highly recommend.
Great central location, spacious and very clean
We very much enjoyed our stay. The room was amazing with a great view and was very centrally located. Front desk staff was also very helpful. Will gladly recommend this place to others.
Portugal Vacation
Location was perfect. Beautiful clean hotel. Staff were lovely. Only thing that has poor communication on is the hotel transfer, however cabs to the airport are way cheaper than setting up transfer with hotel.
Great location and perfect space versus a small hotel room. Clean and very well maintained . I would definitely recommend and will stay again .
In an amazing location- friendly staff, great room.
Excellent staff, excellent location, excellent cleanliness and building overall but the rooms were small. We were four people almost crammed in a small place with only one bathroom. Difficult to use the kitchen for cooking due to lack of space. Location wise otherwise it is five star.
Excellent in every ways. Extremely clean. Best location. Everything is within walking distance. We don't have any complaints but just some suggestions. One would be to provide salt in the kitchenette. There is sugar but no salt. There is a mini market close to the hotel where you can get groceries to prepare breakfast in the morning. Also it would be good if there was body lotion in the bathroom. And if possible some kind of blinds on the windows. We had to keep the windows closed as there was a building right across our room and we had no blinds or curtains for privacy. Other than that, everything was perfect and we will definitely stay there again.
great location, clean and nice to stay at! will definitely stay again!
Property was very nice. Cute details in the design of the apartments. The individuals working at the front desk were also very helpful. Many restaurants and cafes within walking distance
Excellent location
Very nice stay in Lisbon, great value
Excellent place, staff, value, and communication!
excellent location. Walkable. The room is pretty spacious and clean. Front desk staff is very friendly and helpful
We loved our apartment. It was nicely furnished and clean. The staff were friendly and very helpful. So many things were within walking distance - coffee shops, restaurants, gift shops and historical attractions.
Great Staff
Great location and clean modern villa with amazing staff. We are a family of 4 and had one bedroom with a pull-out sofa in the living room. It was a perfect place for us and I highly recommend.
very Centre of the city. Walkable to everything. Lots of restaurants downstairs.
Amazing apartment in an amazing location. So central and the apartment was luxurious and spacious. Loved it!
Great property. Friendly and help ful staff
Great location and great place!
Perfect perfect perfect. Stay here!
Best experience of any stay in any city we’ve ever had. My family of four fell in love with the staff, the room, the service , the care given, the extras provided and on and on. If you’re looking for service, and for an establishment and staff that actually cares for you and your stay then look no further. the management and the rest of the staff truly cared about our stay! The room was phenomenal. Clean, spacious, and in the most perfect location for exploring Lisbon. I couldn’t give this a 10/10 as that would be insulting to the experience we had. 20/10 easy!
Spacious and in a good location! Joana at the front desk was very welcoming.
Best Hotel ever!
It was amazing overall. Great service,and perfect for family's. Their communication with us during our stay was excellent.The staff were friendly and helpful. I highly recommend this hotel for people who are looking for a calm , elegant and fabulous place to stay.
The location was perfect in the middle of downtown. There are a ton of options to eat, shop and walk around. The property is kept clean and the staff is extremely accommodating. I would definitely be back.
central lisbon luxury
Great apartment in Lisbon, very helpful and friendly reception and apartment lovely really enjoyed our 4 nights there.
Unreal apartment & location. Highly recommend.
This property was in the perfect location. Close to everything you want to do... Hop-on/Hop-off Bus, train station, taxi's... Shopping right outside the door, as well as a variety of restaurants within walking distance. The staff was very helpful in recommending things to do and places to go. Just all around nice place.
Loved the modern decor, cleanliness, location to everything all within walking distance. All this along with friendly, welcoming and informative staff made this a must return to property on our next visit to Lisbon! Loved everything!!
Great location near restaurants and other places places to sightseeing.
Very good location. The apartment is very clean and comfortable
We stayed in a suite with kitchenette and balcony on the fourth floor and our room was amazing. Both beds were perfect and we had everything we needed to enjoy a stay in downtown Lisbon. The staff were friendly and helpful and we couldn’t have asked for more. There’s a great restaurant in the same building, just beside Villa Baixa as well. Easy walk to Alfama and Barrio Alto, steps to the riverside and taxis stands at the plaza to the north. We loved it!
Excellent location! Great restaurants nearby. Staff was friendly and helpful. Definitely recommend this property!
I would definitely stay at this property again...very clean, great location, friendly staff.
Lovely property.
Lovely property. Absolutely nothing to dislike !
Johanna was very helpful and accommodating.
Great location, nice space and kitchen with wonderful front desk staff. Loved the large windows and doors that let air in and sun. It was wonderful.
Beautiful room with a location convenient to everything in the Baixa District. Easy access to the Alfama,Bairro Alto, Chiado, and Belem via a short walk or public transportation.Would definitely stay again.
Exceptional stay
Villa Baxia was exceptional. From the communication before our arrival, to check in and the wonderful accommodations - everything was wonderful! The suite was very clean and well stocked. We loved the port and biscuits as our welcome gift. Quiet location right in the heart of old town. Highly recommend!
I’m so happy to have read the reviews and picked this hotel. It was super clean. Convenient location. Helpful and courteous staff, in the heart of everything. I already told my friends about it and we hope to visit again.
An amazing spot right in the centre of Lisbon. Light and airy and quiet, super friendly people. I’d stay again
Friendly staff and a well maintained property. I would book again!
Our first hotel on our first trip to Europe! Everyone was kind and helpful! Such a great hotel in a great location to walk and explore.
Great location
Great location close to the Santa Justa lift, and remarkably quiet despite being in the heart of the town.
10 out of 10
We stayed at Villa Baixa for 3 nights. Super friendly staff and so helpful. The apartment was very comfortable, clean, modern and spacious and well equipped. Location is very central, walking distance to most of the main attractions and areas, and also close to taxi and busses. I would not stay anywhere else if I go back to Lisbon. Gets a 10/10 from me.
Great location in the heart of the tourist area…close to many attractions and conveniences but still quiet for sleeping! Very clean with a little kitchenette so that you don’t always have to be eating at restaurants. Staff are friendly and very helpful …can’t thank Tania enough for all of her help throughout our stay…she is a keeper! Rooms were cleaned daily and entire place was in great condition and alwaya smelled lovely! We would definitely recommend this property to our friends and hope to stay there again soon!
Great place
Out of so many hotel apartments to choose from, we’re glad we chose the Villa Baixa Luxury apartments. It’s centrally located, quiet, with housekeeping amenities. The staff is very friendly and accommodating. We would stay there again.
The property 8s great and the staff s are super friendly. Only thing is there parking is not available by the hotel. You have park you're car at the public parking and walk over 10 to 12 blocks. I definitely suggest taking an uber to the hotel
Great stay
Our apartment was clean, comfortable, and well-appointed. The front desk staff were friendly and helpful. What more could you ask for? We had a great stay.
Villa Baixa - Lisbon Luxury Apartments | Hotel in Lisbon | Travala.com
Great location!