Villa Baixa - Lisbon Luxury Apartments
9.6

Exceptional

513 Guest reviews

9.6
Exceptional
513 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.4/10
Comfort9.6/10
Condition9.6/10
Neighborhood9.6/10
Amenities9.2/10

Rua de Santa Justa 45, Lisbon, Portugal. See map

Free WiFi
Concierge
Non-smoking
Accessible facilities
Elevator
Concierge services
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
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Hotel Description

With a stay at Villa Baixa - Lisbon Luxury Apartments, you'll be centrally located in Lisbon, steps from Santa Justa Elevator and Rossio Square. This aparthotel is 0.9 mi (1.4 km) from Lisbon Cathedral and 0.9 mi (1.5 km) from Commerce Square. Make yourself at home in one of the 14 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your memory foam bed comes with Egyptian cotton sheets. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided once per stay. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

Hotel policies

LGBTQIA+ friendly

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Minimal age
18
Optional fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

French

Spanish

Amenities

Most Popular

Free WiFi

Concierge

Non-smoking

Accessible facilities

Other

Elevator

Concierge services

Safe-deposit box at front desk

Multilingual staff

Front desk (limited hours)

Wheelchair accessible (may have limitations)

Hotel reviews

9.6
Exceptional513 Verified Reviews
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Cleanliness9.6/10
Service9.4/10
Comfort9.6/10
Condition9.6/10
Neighborhood9.6/10
Amenities9.2/10
10/10
Exceptional
Crystal, 09 Apr 2025
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Great location!

10/10
Exceptional
Alistair, 27 Mar 2025
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Lisbon 2025

Could not get more central to Lisbon. Easily access everything in the central districts and a short walk to the train station. Less than an hour for to door from Sintra. Really friendly and helpful staff. Will definitely stay next time in town.

10/10
Exceptional
JANET, 24 Mar 2025
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Great location, very clean. Helpful staff on reception gave us some great ideas of places to see generally very friendly and approachable. Happy to help.

10/10
Exceptional
Ryan, 19 Mar 2025
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We enjoyed our stay at Villa Baixa. It was a perfect location to explore the local historic sites and there is so many great restaurants in the surrounding streets. It is very easy to access the metro from the apartments. The staff were very friendly and were always around if we needed anything.

10/10
Exceptional
Joe, 18 Mar 2025
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Perfect stay in Lisbon!

From the second we booked we were thoroughly impressed with Villa Baixa. They went out of their way to help us get situated and assisted with helping us find parking. The apartment was super clean, bright and comfortable + in a great location within walking distance to so many sites, shops and restaurants. But the staff were the true gem. They were so nice and very helpful. I can't recommend this place enough! Would definitely book here again next time in Lisbon.

10/10
Exceptional
Lucie, 03 Feb 2025
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Clean- Friendly staff- very satisfied with everything. Location is great.

10/10
Exceptional
Jae Hyun, 29 Jan 2025
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Great and comfortable stay, perfect location

10/10
Exceptional
ryohei, 20 Oct 2024
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Very beautiful apartment hotel located in old city center

10/10
Exceptional
Robert, 01 Oct 2024
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Amazing

This was a great location, friendly and helpful staff, and amazing accommodations. I was hesitant to stay at a hotel that is a not a chain and does not have a 24hr reception, but I would stay here again in a heartbeat. I went to London after Lisbon and stayed at the W at Leicester Sq for $500/night. Villa Baixa was better than that.

10/10
Exceptional
Thomas, 24 Aug 2024
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Very friendly and helpful staff. Will stay here again and recommend to others

10/10
Exceptional
Mercedes, 05 Aug 2024
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I was very impressed with the apartment. It was spacious with great views from the balcony. In a great location, walkable to restaurants, shops, and local stores. The service was wonderful. The staff was very friendly and helpful with local suggestions and any questions we had. Highly recommend if staying in Lisbon

10/10
Exceptional
Jordan, 02 Aug 2024
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Thank you to the amazing staff at Villa Baixa. We can’t recommend this place enough - the pictures didn’t do the room justice. It’s lovely and the staff were so helpful. There aren’t many rooms and we were lucky to get one.

10/10
Exceptional
David, 17 Jul 2024
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Our wonderful time began with Duarte meeting us at the corner to greet us. Our apartment was glorious. Four balconies, spacious and clean. So clean. The location was perfect. Surrounded by everything. Duarte and the rest of the staff went above and beyond to make sure we loved Lisboa as much as they do. From the best food recommendations, shopping and tours, they knew it all. We were especially encouraged by a man at the front desk who offered us his personal transportation pass to use. Who does that?! The staff at Villa Baixa that’s who. Enjoy your time here. We definitely did ❤️

10/10
Exceptional
Amene, 26 Jun 2024
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Very nice apartment in excellent part of town. Supposed to have daily housekeeping but only came once during our four night stay, but otherwise very roomy apartment especially by European standards

10/10
Exceptional
Samantha, 22 Jun 2024
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Great property. Well kept and lovely location.

10/10
Exceptional
Marc, 22 Jun 2024
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Excellent apartment in the heart of Lisbon. I highly recommended renting this apartment if you're planning a trip to Lisbon.

10/10
Exceptional
Javier, 18 Jun 2024
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Todo muy bien!

10/10
Exceptional
Jose R Hernandez, 15 Jun 2024
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Excellent option in Lisbon

10/10
Exceptional
Sam, 01 Jun 2024
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Good location. Comfortable rooms.

10/10
Exceptional
Heather, 27 May 2024
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Lovely apartment in a great area. Just starting to get a little tired.

6/10
Fair
Amy, 23 May 2024
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Property was in a great location but walls were paper thin and we were woken up several times throughout the night after 11:00 pm from the apt upstairs (music, walking around) and people next door who had a pipe burst. Front desk help was subpar at best. Comfy bed and clean and loved the windows in the front room.

10/10
Exceptional
Sara, 22 May 2024
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The location was perfect, in the middle of everything. The room was spacious, clean with lots of light. One thing I appreciated after being in other hotels in Portugal was the elevator. The other two places we stayed in did not have elevators and it was a challenge to go up and down 4 flight of stairs. The other thing to note is that most hotels don't offer conditioner. Overall, I would stay here again.

10/10
Exceptional
Vee, 18 May 2024
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Property was perfect would definitely recommend

6/10
Fair
CESAR C, 16 May 2024
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No es hotel

Es muy caro para No tener servicios de hotel La recepción solo está hasta las 6 pm No hacen limpieza diario La cama terrible, vieja e incómoda TV muy mala en recámara No son amables Problema con terminal para pago, rechazaron varias veces mi tarjeta hasta que la teclearon manual NO aceptan american express Toallas muy viejas

10/10
Exceptional
Haley, 11 May 2024
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Perfect location and really nice and clean accommodations!

10/10
Exceptional
Janis, 06 May 2024
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Convenient and comfortable; recommend

Very nice, convenient place to stay, in the heart of the city. Reception staff were friendly and helpful. Elevators worked fine (not always the case!). Bed was comfortable, shower fine, nice to have the kitchenette and Nespresso machine. Nice to have a couple of chairs to sit in, in addition to a table and chairs for eating.

8/10
Excellent
Lucianna, 02 May 2024
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Great location! Definitely recommend! The only thng is that if you are light sleeper like me get some earplugs or play some rain on your phone. Im not sure if trash goes by everyday but they go by at midnight so it gets pretty loud plus all the people hanging arou d

10/10
Exceptional
Aaron, 23 Apr 2024
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Great place and location

10/10
Exceptional
Sally, 22 Apr 2024
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Very nice decor.

10/10
Exceptional
laura, 21 Apr 2024
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We loved our stay here. Location is perfect, centrally located easy to get around and quiet at night. Room was big bright and airy.

10/10
Exceptional
David, 21 Apr 2024
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Centrally located to everything, comfortable and quiet. Hospitable staff and highly recommend!

10/10
Exceptional
Duncan, 18 Apr 2024
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Great location, very comfortable and roomy space, excellent finishing, well equipped. If returning to Lisbon this will be first choice

8/10
Excellent
Keiko, 14 Apr 2024
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The bedroom area is not separated from the living area. The hot water was not sufficient for 3 people to shower-cooled down midway thru second shower. A lot of street noise from cable car & partiers in the street.

8/10
Excellent
Aleksandar, 31 Mar 2024
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It’s a very good hotel due to it’s location, communication and staff friendliness. It is a bit outdated, boutique hotel with no amenities. It is walkable with all you need, from super markets to bakeries and restaurants.

10/10
Exceptional
Noah, 26 Mar 2024
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Great location and friendly staff

8/10
Excellent
Matilde, 29 Feb 2024
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Nice location in a vey nice neighborhood but the negative point is the lack of parking in this property and around…very expensive parking options nearby…

10/10
Exceptional
Jeff, 29 Feb 2024
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They were very helpful and made check-in process easy with full instructions including access after hours

8/10
Excellent
Joanne, 05 Feb 2024
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Beautiful property, great location and team great customer service. Rooms are just lacking on lux details. No where to put personal items in the shower, tea towels to dry hands etc. Pull out couch was very uncomfortable and there are no 2 bed options. Windows are low and no screens. Wouldn’t recommend for families with small children. Good for single or couple so that no one has to use the sofa bed.

10/10
Exceptional
james, 01 Feb 2024
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Room was very clean Maids did great job Walk to all restaurants in this pedestrian area of the city Bedd very comfortable

10/10
Exceptional
Eloise, 29 Jan 2024
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Location is fabulous. Pedestrian area and quiet street. The room was lovely and the front desk staff, especially Joanna, were really great.

8/10
Excellent
Sherry, 20 Jan 2024
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We were so pleased Villa Baixa lived up to its description on its website. Its convenient, central location allowed us to make the most of our time during our short stay. The accommodating staff made a big difference, from the water and Nespresso refills to the early check-in after flying in on a red eye. The only thing that could be improved is the hot water which ran out for a bit one night.

10/10
Exceptional
Athila, 20 Jan 2024
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Good location and nice property.

10/10
Exceptional
Laurie, 16 Dec 2023
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Villa Baixa

Excellent place to stay. Baixa neighborhood is lovely. Restaurants, bars, shops. Near metro, waterfront, train station. Lovely hotel. Friendly staff. Obrigado

10/10
Exceptional
Geraldine, 11 Dec 2023
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Central, clean, comfortable & caring!!

Terrific location… central & restaurants & bars all around. Also bus & tram very closeby. Very helpful & friendly staff. Left us bottle of water each day so no need to carry big litres of water from the shop & have lots of recycling afterwards. This is a very simple but VERY USEFUL thing & we very much appreciated this.

10/10
Exceptional
Miron, 24 Nov 2023
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The staff was friendly, knowledgeable, and always available.

10/10
Exceptional
Chanel, 23 Nov 2023
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Amazing hotel! We were so happy with the apartment and the staff were so kind and helpful. We’d recommend it every time. The location was perfect - so close to a lot of different sites in Lisbon.

10/10
Exceptional
Pirata, 16 Nov 2023
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Perfect location , daily house keeping, clean and have everything .

10/10
Exceptional
Pamela, 09 Nov 2023
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Great location, close to main sights and transportation. Staff was amazing!

10/10
Exceptional
Megan, 31 Oct 2023
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Perfectly located, incredibly clean, large room that was well decorated. The desk staff was helpful and nice. Would highly recommend

10/10
Exceptional
David, 27 Oct 2023
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Really friendly staff, they walked us through check in quickly. The apartments are spacious and clean. Also despite being in such a busy neighbourhood we heard no outside noise in our rooms. Easy to walk to lots of shops and attractions

8/10
Excellent
Deborah, 19 Oct 2023
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Location, Location, Location. Perfect for everything Old Town.

10/10
Exceptional
Bethany, 17 Oct 2023
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Very clean, comfortable and spacious. Nice area with lots of restaurants and shops nearby. Staff were lovely. Highly recommend.

10/10
Exceptional
karen, 16 Oct 2023
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Great central location, spacious and very clean

10/10
Exceptional
Michael, 11 Oct 2023
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We very much enjoyed our stay. The room was amazing with a great view and was very centrally located. Front desk staff was also very helpful. Will gladly recommend this place to others.

10/10
Exceptional
Jody, 04 Oct 2023
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Portugal Vacation

Location was perfect. Beautiful clean hotel. Staff were lovely. Only thing that has poor communication on is the hotel transfer, however cabs to the airport are way cheaper than setting up transfer with hotel.

10/10
Exceptional
Marie, 17 Sep 2023
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Great location and perfect space versus a small hotel room. Clean and very well maintained . I would definitely recommend and will stay again .

10/10
Exceptional
Lara, 28 Aug 2023
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In an amazing location- friendly staff, great room.

8/10
Excellent
Sandeep, 21 Aug 2023
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Excellent staff, excellent location, excellent cleanliness and building overall but the rooms were small. We were four people almost crammed in a small place with only one bathroom. Difficult to use the kitchen for cooking due to lack of space. Location wise otherwise it is five star.

10/10
Exceptional
HARPREET, 18 Aug 2023
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Excellent in every ways. Extremely clean. Best location. Everything is within walking distance. We don't have any complaints but just some suggestions. One would be to provide salt in the kitchenette. There is sugar but no salt. There is a mini market close to the hotel where you can get groceries to prepare breakfast in the morning. Also it would be good if there was body lotion in the bathroom. And if possible some kind of blinds on the windows. We had to keep the windows closed as there was a building right across our room and we had no blinds or curtains for privacy. Other than that, everything was perfect and we will definitely stay there again.

10/10
Exceptional
Jade, 16 Aug 2023
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great location, clean and nice to stay at! will definitely stay again!

10/10
Exceptional
Raquel, 12 Aug 2023
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Property was very nice. Cute details in the design of the apartments. The individuals working at the front desk were also very helpful. Many restaurants and cafes within walking distance

10/10
Exceptional
Michael, 22 Jul 2023
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Excellent location

10/10
Exceptional
Christine, 09 Jul 2023
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Very nice stay in Lisbon, great value

Excellent place, staff, value, and communication!

10/10
Exceptional
Pauline, 05 Jul 2023
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excellent location. Walkable. The room is pretty spacious and clean. Front desk staff is very friendly and helpful

10/10
Exceptional
Carol, 05 Jul 2023
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We loved our apartment. It was nicely furnished and clean. The staff were friendly and very helpful. So many things were within walking distance - coffee shops, restaurants, gift shops and historical attractions.

10/10
Exceptional
ROXANA, 01 Jul 2023
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Great Staff

10/10
Exceptional
Seong, 28 Jun 2023
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Great location and clean modern villa with amazing staff. We are a family of 4 and had one bedroom with a pull-out sofa in the living room. It was a perfect place for us and I highly recommend.

10/10
Exceptional
Bonnie, 27 Jun 2023
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very Centre of the city. Walkable to everything. Lots of restaurants downstairs.

10/10
Exceptional
Julie, 26 Jun 2023
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Amazing apartment in an amazing location. So central and the apartment was luxurious and spacious. Loved it!

10/10
Exceptional
Marta, 18 Jun 2023
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Great property. Friendly and help ful staff

10/10
Exceptional
Alexander, 17 Jun 2023
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Great location and great place!

10/10
Exceptional
Patrick, 17 Jun 2023
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Perfect perfect perfect. Stay here!

Best experience of any stay in any city we’ve ever had. My family of four fell in love with the staff, the room, the service , the care given, the extras provided and on and on. If you’re looking for service, and for an establishment and staff that actually cares for you and your stay then look no further. the management and the rest of the staff truly cared about our stay! The room was phenomenal. Clean, spacious, and in the most perfect location for exploring Lisbon. I couldn’t give this a 10/10 as that would be insulting to the experience we had. 20/10 easy!

10/10
Exceptional
SAMUEL, 11 Jun 2023
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Spacious and in a good location! Joana at the front desk was very welcoming.

10/10
Exceptional
Paul, 04 Jun 2023
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Best Hotel ever!

It was amazing overall. Great service,and perfect for family's. Their communication with us during our stay was excellent.The staff were friendly and helpful. I highly recommend this hotel for people who are looking for a calm , elegant and fabulous place to stay.

10/10
Exceptional
Stella, 31 May 2023
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The location was perfect in the middle of downtown. There are a ton of options to eat, shop and walk around. The property is kept clean and the staff is extremely accommodating. I would definitely be back.

10/10
Exceptional
michelle, 23 May 2023
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central lisbon luxury

Great apartment in Lisbon, very helpful and friendly reception and apartment lovely really enjoyed our 4 nights there.

10/10
Exceptional
Josh, 19 May 2023
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Unreal apartment & location. Highly recommend.

10/10
Exceptional
Sandra, 16 May 2023
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This property was in the perfect location. Close to everything you want to do... Hop-on/Hop-off Bus, train station, taxi's... Shopping right outside the door, as well as a variety of restaurants within walking distance. The staff was very helpful in recommending things to do and places to go. Just all around nice place.

10/10
Exceptional
Paul, 13 May 2023
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Loved the modern decor, cleanliness, location to everything all within walking distance. All this along with friendly, welcoming and informative staff made this a must return to property on our next visit to Lisbon! Loved everything!!

8/10
Excellent
Erick, 09 May 2023
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Great location near restaurants and other places places to sightseeing.

10/10
Exceptional
Maer, 09 May 2023
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Very good location. The apartment is very clean and comfortable

10/10
Exceptional
Alexander, 29 Apr 2023
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We stayed in a suite with kitchenette and balcony on the fourth floor and our room was amazing. Both beds were perfect and we had everything we needed to enjoy a stay in downtown Lisbon. The staff were friendly and helpful and we couldn’t have asked for more. There’s a great restaurant in the same building, just beside Villa Baixa as well. Easy walk to Alfama and Barrio Alto, steps to the riverside and taxis stands at the plaza to the north. We loved it!

10/10
Exceptional
Linda, 21 Apr 2023
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Excellent location! Great restaurants nearby. Staff was friendly and helpful. Definitely recommend this property!

10/10
Exceptional
Donna, 15 Apr 2023
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I would definitely stay at this property again...very clean, great location, friendly staff.

10/10
Exceptional
Derek, 10 Apr 2023
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Lovely property.

Lovely property. Absolutely nothing to dislike !

10/10
Exceptional
Leonila, 09 Apr 2023
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Johanna was very helpful and accommodating.

10/10
Exceptional
Frank, 07 Apr 2023
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Great location, nice space and kitchen with wonderful front desk staff. Loved the large windows and doors that let air in and sun. It was wonderful.

10/10
Exceptional
Edward, 03 Apr 2023
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Beautiful room with a location convenient to everything in the Baixa District. Easy access to the Alfama,Bairro Alto, Chiado, and Belem via a short walk or public transportation.Would definitely stay again.

10/10
Exceptional
Michelle, 30 Mar 2023
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Exceptional stay

Villa Baxia was exceptional. From the communication before our arrival, to check in and the wonderful accommodations - everything was wonderful! The suite was very clean and well stocked. We loved the port and biscuits as our welcome gift. Quiet location right in the heart of old town. Highly recommend!

10/10
Exceptional
Karen, 30 Mar 2023
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I’m so happy to have read the reviews and picked this hotel. It was super clean. Convenient location. Helpful and courteous staff, in the heart of everything. I already told my friends about it and we hope to visit again.

10/10
Exceptional
Lenore, 21 Mar 2023
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An amazing spot right in the centre of Lisbon. Light and airy and quiet, super friendly people. I’d stay again

10/10
Exceptional
Nancy, 20 Mar 2023
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Friendly staff and a well maintained property. I would book again!

10/10
Exceptional
Verified traveler, 16 Mar 2023
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Our first hotel on our first trip to Europe! Everyone was kind and helpful! Such a great hotel in a great location to walk and explore.

10/10
Exceptional
Susan, 07 Mar 2023
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Great location

Great location close to the Santa Justa lift, and remarkably quiet despite being in the heart of the town.

10/10
Exceptional
Cornelia, 19 Feb 2023
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10 out of 10

We stayed at Villa Baixa for 3 nights. Super friendly staff and so helpful. The apartment was very comfortable, clean, modern and spacious and well equipped. Location is very central, walking distance to most of the main attractions and areas, and also close to taxi and busses. I would not stay anywhere else if I go back to Lisbon. Gets a 10/10 from me.

10/10
Exceptional
Kimberly, 01 Feb 2023
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Great location in the heart of the tourist area…close to many attractions and conveniences but still quiet for sleeping! Very clean with a little kitchenette so that you don’t always have to be eating at restaurants. Staff are friendly and very helpful …can’t thank Tania enough for all of her help throughout our stay…she is a keeper! Rooms were cleaned daily and entire place was in great condition and alwaya smelled lovely! We would definitely recommend this property to our friends and hope to stay there again soon!

10/10
Exceptional
Brandon, 24 Dec 2022
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Great place

Out of so many hotel apartments to choose from, we’re glad we chose the Villa Baixa Luxury apartments. It’s centrally located, quiet, with housekeeping amenities. The staff is very friendly and accommodating. We would stay there again.

8/10
Excellent
Steven, 24 Dec 2022
expedia-logo-v2.pngTraveller

The property 8s great and the staff s are super friendly. Only thing is there parking is not available by the hotel. You have park you're car at the public parking and walk over 10 to 12 blocks. I definitely suggest taking an uber to the hotel

10/10
Exceptional
Octavian, 14 Dec 2022
expedia-logo-v2.pngTraveller

Great stay

10/10
Exceptional
Wendy, 02 Dec 2022
hotel-logo-v2.pngTraveller

Our apartment was clean, comfortable, and well-appointed. The front desk staff were friendly and helpful. What more could you ask for? We had a great stay.

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