U5R

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With a stay at U5R in Otaru, you'll be within a 15-minute walk of Otaru Music Box Museum and Otaru Canal. This hotel is 1.9 mi (3 km) from Otaru Tenguyama Ropeway and 4.3 mi (7 km) from Otaru Aquarium. Make yourself at home in one of the 4 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily. The front desk is staffed during limited hours.

You need to know

• Children 15 years old and younger are not permitted at this property.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Special Instructions

The front desk is open daily from 6:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a smoke detector
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

• Property Registration Number 北海道衛指令第72号

Minimal age

18

Optional fees

• Pet fee: JPY 1000 per pet, per night
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English