Tweed Ultima Apartments

8.6

Excellent

660 Guest reviews

8.6

Excellent

660 Verified Reviews

Read all reviews

Cleanliness8.2/10

Service8.4/10

Comfort8.2/10

Condition8.2/10

location8.8/10

Neighborhood8.6/10

Value8.6/10

Amenities8.6/10

Stayed for the Easter Long Weekend. Unit was clean and comfortable and within easy walking distance to both Tweed Mall, Coolangatta shops and restaurants, Twin Towns and the beach. Would stay here again!

Apartment was very spacious and comfortable. Very nice reception staff. Good location with views of harbour and easy walking distance to restaurants and the beach.

Love the location accessible to everything

Condo was clean, well equipped kitchen with weekly linen service. Convenient location, 5 minute walk to mall with 3 grocery stores, clothing stores, medical clinic and a Target department store. 10 minute walk to beach and numerous restaurants. Amazing public bus transportation. Definitely consider a return stay.

Great apartments.

Staff were wonderful. Allowed early check in as soon as room was available. The apartment is very well appointed with a beautiful view and is in a prime location.

On arrival was treated very professionally and apartment was ready to occupy. The apartment was spotlessly clean and had all the conveniences needed for a comfortable stay. I have stayed there 3 times now and never had a problem. I can guarantee that I will be back before too long. Most impressed.

Beautiful views, great facilities within the apartment, swimming pool.

It was great value for money, you get a 2 bedroom appartment for the same price others charge for just a studio room.

Ultima

Saved us! Amazing staff! Amazing report!

Great location, perfect for families. My family enjoyed our stay and will differently be back in the future.

Very helpful staff.

Loved how close to beaches and shops

Great location, however the appt bed was hard and uncomfortable and the tv in the main room didn’t not work. Room was bit outdated and run down. Ask for lover floor and ocean view but got top floor with no view

good value

Great apartment, bigger than we expected. Excellent location close to shops and beaches.

Overall was ok, good size apartment with a nice view from tweet head bay, however the apartment needed a better cleaning job. Super dusty bed heads, ceiling, ceiling fan, dirty cutleries and oven. Also, old sinking mattress and loose bed heads.

Very easy and likes the apartment

We stayed at Tweed Ultima with our two daughters and the apartment was fantastic. Check in after hours was super easy instructions easy to follow, we even got a text before checking in that our apartment was ready along with the instructions for after hours. Apartment was clean, spacious, had everything that we could ever need to feel like home was made available to us. We even saw a slow cooker in the cupboard so you can cook meals with no problems at all. I work from home so whilst at the apartment I had a desk, WIFI so I could work with no problem during our stay. Easy walking distance to everything, shops, restaurants, beach etc. Check out easy. Staff were very friendly and helpful. Parking was a breeze. Would definitely stay here again and will be recommending to friends and family.

Nice clean , great service

Wonderful spacious apartment, walking distance to beach, cafes, restaurants and shopping centre. Thoroughly enjoyed our weekend and wouldn’t hesitate to recommend to others. Family of 4 easily accommodated in 2Br apartment.

Really impressed with our stay. Everything is just right in these apartments. No flaws. Highlights include the large kitchen, 50mbps internet, strong shower pressure and fast lifts, spacious car park. Very quiet and the ultimate location. Bravo!

The location was great in the centre of Tweed Heads. Property was in good condition and very clean. Definitely met our expectation and would stay again.

Lovely apartment, clean with beautiful views. Ready to walk to beaches and restaurants. Enjoyed our stay and would stay again.

We enjoyed our stay at the Ultima Appartments and would definitely go back!

Will be back

We loved the apartment and would stay again.

The apartment was roomy, clean, with huge bi-fold doors to a large verandah with great views. It was a very short walk to shops, beach, restaurants, etc...I will definitely be coming back!

I gave 3 out of 5 because of cleanliness it needed a bit more attention to detail especially the bathrooms. The other star is for the room smelling like cigarette butts eg a smokers apartment. Initially we didn’t smell it on arrival but it was so obvious when we left the room and went shopping and on our return we needed to air out the rooms. However I would like to say that the owners are so lovely and accommodating especially when we booked last minute and arrived at 9pm when our flights home were cancelled. They were also helpful to call a taxi for us when we were transferring to another hotel in surfers paradise. Thank you.

The Manager was very nice and gave me the best Room. I told her how much I appreciated it as I was travelling on my own. Again, Thank you

It was very private and you hardly noticed anyone else in the apartments.

Staff were very helpful and professional given we had been caught by a cancelled flight,

Great apartment!!! Wonderful. Well looked after.

Wow! Amazing amazing amazing! Couldn’t have been happier with our stay at Tweed Ultima Apartments. The apartment was clean, modern and the view was spectacular.

Easy accessible, close to the beach and shops

Reception was very friendly and helpful. The apartment was great, it had everything you would need such as a fully equipped kitchen, laundry, etc. I highly recommend this property as it would be a priority choice on my next visit.

Another lovely stay, clean and modern. Nothing is too much trouble. Highly recommend!!

Every thing was excellent

This was by far the most comfortable, spacious and well appointed accommodation we have stayed at on the Gold Coast. We’ll definitely be returning…

Convenient location

Location is good. Close to supermarkets, restaurants and cafes. Rooms are tastefully decorated and had everything that we needed for our stay.

Parking 🅿️ spaces were tiny

Perfect location. Lots for families with young kids to enjoy. 5min walk to the woolies, parks and the coolangatta eat street.

The property is just so close to everything

The property manager was very pleasant and went out of her way to help us with booking in. We arrived early but she still booked us in.

Great accommodation

Great location, comfortable bed, large clean unit what more could you want. Definitely stay again

Location, view, friendly staff, spacious apartment, excellent facilities.

Close to clubs. Easy transport access. Not much Sun around pool, blocked from buildings.

Really liked our apartment..whilst it was clean and well appointed it could do with some updates. The carpet desperately needs to be replaced and the walls could do with a fresh coat of paint. Other than that it was a really lovely place to stay.

Walkable to things around the area like resturants pubs time zone etc.

Easy access to all shops etc

Wonderful place to stay with all the facilities and amenities required for my family. Courteous staff and had a great time. Happy to thoroughly recommend the property to anyone who requires great accommodation.

The size of the room are great with fast internet plus the views is outstanding. Walking distance to everything you need when on holidays. Staff outstanding and very helpful.

The location and convenience to everything was a huge plus

Excellent place for family with kids,, staff were super helpful with everything and everything you need within 200 metres will definitely stay again

Don’t waste your money here

This property is clean, lots of issues

Sensational apartment- very spacious with a fabulous verandah. Family apartments can feel cramped but it was easy to get some space from each other in this one and the en-suite in the main bedroom is a huge win! Great pool was well used by the kids despite the chilly weather! Staff were extremely helpful and supportive. Useful note for those with 4WD vehicle - carpark clearance is only 2m! Laundry inside main bathroom was used almost daily by our family of five and we were able to pop the rollaway bed in an alcove so that teenager felt like they had their own space :) Highly recommended and will return.

Brett who manages the holiday rentals was amazing. Went out of his way to make our stay there pleasant. The apartment was immaculate and very comfortable. Fantastic views and great location!

I liked everything about the property. The only minor downside was magnetic keys playing up a couple of times and had to be recoded.

A Great Place to Stay

Tweed Ultima is an excellent place to stay in Tweed Heads as it's conveniently located near the Twin Towns Service Club and the magnificent beaches of Greenmount and Coolangatta. Highly recommended.

I like it because it was central to everything

Location and size of apartment is great, House keeping and cleanliness was disappointing. Apartment was very run down and had a bad smell.

Love that you can walk anywhere, convenience was fantastic. What a great place to stay.

Our apartment had a broken door handle. Lights not working and the microwave had mould growing in it and on the shelf underneath. When I reported it the staff member referred to me as lovely which is very condescending. When I explained it was a health hazzard and asked for a new one the response was to have house cleaning clean it. When I explained that the mould spors will be all through the microwave and it’s a health hazzard And it needed to be replaced I was spoken to quite rudely. The response later was that we should pack up and move to another apartment which would put us out as we had a lot of stuff with us. I asked if the microwave from the apartment they were going to put us in could be swapped with the mouldy one. The microwave was removed from our apartment but not replaced. I have no doubt that it was put back in the apartment after we left. Worst service I have ever received at a holiday complex

What a wonderful team of staff - so helpful, pleasant, and willing to help as much as possible. I loved the location - excellent. I loved the views. I loved the size of the apartment. I think this was excellent value for money.

i would have given excellent overall if the power had not gone out early on the morning of my checkout.

Good overall

The Location was perfect,walk to everything .Apartment was a great size with everything for a short or long stay .Washing Machine,Clothes Dryer, Oven,Cook Top etc . Free Parking in the basement is great . Plenty of eateries, supermarkets nearby. Only downside of the apartment was both the Lounge and the the bedding. The lounge was well past its renewal date being a cheap Fantastic furniture product . The bed was very low to the ground and sunk in the middle , also a cheap product that was weary uncomfortable.The owners need to update these items for a reasonable price and therefore have a perfect apartment for a fair price.

Going on holiday to Tweed Heads in COVID-19 was a challenge as it was a dead city and disappointing. If the borders do open up then it will be great but now no??? I recommend you stay at Kingscliffe which was very lively and amazing cafes and restaurants. Loved it there. We did as many activities as we could the Tourist Information centre was very helpful and gave us ideas what to do in the area.

Great unit, great complex, previously stayed there. Would have liked a second TV in master suite as it was a family suite

Great location, spacious, very friendly front desk staff.

Great location, great secure parking however, room needs upgrade

The bedroom smelled like rodents and the curtains were covered with stains. There was a lot of dust around exposed pipes on the ceiling. There was no aircon in the bedroom, so we needed to leave the bedroom door open however, there were no curtains in the living area, so it was too light to sleep well. The balcony was huge but everything was covered with dirt so we did not spend any time out there. The carpets really need replacing, they were lifting at the edges, covered in stains and smelly (air freshener had been used to cover it up). We paid a high price of $821 for 3 nights but left after 2 nights, as it was nicer to be at home. The only good thing I can say about the property is the location is close to the beach and restaurants. I would not recommend it to anyone.

Beautiful unit in a beautiful place close to eateries and amenities

The apartment is very dated with old tv, old furniture, no cushions, bathrooms that look like they need regrouting/jointing in places . The Foxtel guide does not match what the channels actually do. Entry door handle has had it. Old phone looks silly even being there.

The clothes dryer didn’t work and made a dreadful noise. It had to be replaced by a new one. Only one set of towels for the whole 7 days. We had to clean the apartment and put out rubbish and recycling in another area. The apartment was not serviced and we had to have the bedding replaced because there was blood on the quilt.

Friendly staff, clean and the location is amazing.

Clean, spacious apartment. Great location, 5 min walk to shops/beach/clubs.

Comfort

The bed was really uncomfortable and the couch smelt awful and also was not comfortable. Lovely view from balcony.

Location and great sized apartment but a little pricey.

our stay was not as pleasant as we expected it to be and with our experience we would not reccomend at all for anybody to stay in the apartment we were in. . Can i first of all say that the staff were absolutely wonderful and went out of their way to make our check in easy and pleasant, it was very welcoming, the location is perfect and we felt safe and secure at all times. The reason we would not recommend or stay again is because of the state of the room. We did not bother saying anything while we were there as we were only there for two nights and staffing hours were limited, if we had of stayed for any longer we would not have stayed in the room we booked. The issues we consider serious and as follows Mould growing on the curtains in the bedroom, this is quite obvious and is quite bad, it is a serious health hazard and should be dealt with . The bedside table glass is held up with building screws, this is dangerous, not to code and waiting for an accident to happen, The kitchen smells of mould, we did not want to use it, The lounge sofa needs to be replaced immediatly, it is uncomfortable, smells and was sinking very badly in quite a few areas, it was not pleasant to sit on at all. One of the reasons we book a unit is to be able to enjoy the lounge area, this one we kept away from as the lounge was quite disgusting . Overall we would not recommend or stay her again. We have alerted the manager via email but have had no response as yet .

Nothing to add. This property was great. Would love to stay again if it fits the budget. Handy to everything.

Well we stayed 10 days and changed room 3times, so I really can’t say that it was a fun stay in that regard. I don’t believe the women they have cleaning the rooms really clean anything at all. Our first room the ice box and fridge wouldn’t closed as it was iced over very badly the fridge/freezer wouldn’t close and the second apartment, no a/c no dryer and the lovely pornography(not) left in the apartment for us to find. The car park is horrible (beware too close to each other) the location is fine close to everything it’s really just the poor standard of cleaning the lazy cleaners think is acceptable. ( guess that’s how there home is) the really only saving grace is the lady at the front counter. She does try hard and is very accommodating in trying to make it right however she is only one person.

Apartment was clean a great size with friendly staff would highly recommend

Outstanding Ultima.

Outstanding in every way. Exceeded our expectations. So handy to Twin Towns Service Club where we spent a lot of time - listening to the Bands, attending two concerts and dancing. Will definitely be back.

Good location The apartment was in need of new floor coverings very bland overall. pay only gym

Little dated but plenty of space big rooms and balcony (we lucked out with a great view) and a good location.

The property was very good,location very good, furniture alright. TV not so good, quite small, picture poor. otherwise good

We did not get what was advertised eg water view & seperate shower. The brochure at the front desk even said we should have water views and a seperate shower. Check first with Ultima to make sure you get what you think you should.

Great position with water views. Walking distance to most places.

SAFETY CONCERNS.

THE BATHROOM WAS OUR ONLY CONTENTION..NEEDS A HAND HELD SHOWER AND A SAFETY GRAB RAIL ON WALL FOR EXITING THE BATH. VERY DIFFICULT FOR ELDERLY PEOPLE. THANKS.

A lovely getaway to Tweed Heads

Tweed Ultima was a terrific place to stay. My fiance and I stayed there for three nights. The apartment was lovely and had everything you could need and was very reasonably priced. The only downside was the sheets on the bed. They were so hard. But the bath towels were super soft. The location is fantastic. Within easy walking distance of clubs, pubs, shopping and even the cinema. We will definitely be staying there again.

Handy to shops and beach

Enjoyable stay. A couple of downsides was that gym not included as owned by outside business and spa was out of order. Otherwise all good with free parking and walking distance to shops and beach

Position was good....carpets were old and badly stained...overall needed an upgrade....

Beautiful big balcony and a nice view of the Tweed River, close to shopping centre and Twin Towns

The property is Close to every thing that was going on.

After six years staying at Tweed Ultima - the decor is getting a little old but otherwise always clean and pleasant

Very clean and tidy. I was a bit disappointed that the staff closed quite early and lobby was always left unattended. Spent six days which I enjoyed but was unable to have spa in that time, not working.

Close to infomation centre,and admeneties and transport if one does not have car.

It was all good. It had everything we needed. Great position.

Disappointing Long Weekend Getaway

Arrived at 7pm so it was dark on arrival. Staying for 4 nights & was looking forward to waking the first morning to the advertised Harbour Views as shown in the pictures. Woke to a view of 3 x Adultstores & Rooftops (very upset) & also went our first night without being able to watch the DVD Boxset we had been looking forward to watching as there was NO DVD player in the room as listed in the room features!! After speaking with reception next morning to request a DVD player it took 6 hours for us to receive one & this only occurred after I rang Hotels.com to complain about our room view & service. We were prepared to move rooms but were not offered another after being told unfortunately not everyone can have rooms with views!! We booked months ago & it appears we weren’t lucky enough. NO one should have to stay in this room with a view of nothing when you have expectations of arriving at a beach resort with a Harbour View!! They should permanently let this room for long term lease as it is not worthy of being let as a holiday apartment. We booked expecting to be able to enjoy drinks on a balcony with a view. Thank goodness for Hotels.com who kindly offered to refund our entire weekend stay. Best hotel booking company who look after loyal customers. Thank you Hotels.com & I WOULD STRONGLY RECOMMEND PEOPLE STAY AWAY FROM TWEED ULTIMA!! On check out we weren’t the only people with something to say to the staff either!! See photos of views you are likely to get

Great location except for the hotel below. Parking was not the best.

Good position & quite tidy. Fridge did not work well, did not keep food very cold even when we turned it down.

We arrived very late and had to check in after hours which was so easy and stress free. everything was explained and easy to follow. I booked through Expedia but the notes on my booking hadn't been read and a extra bed i'd paid for wasn't provided until i'd gone and asked at reception - the only other issue was the dishwasher didn't work and having to wash everything up by hand took longer to check out for us. the pool and amenities were spotless and easy to access