Excellent
2701 Guest reviews
6461 Westwood Boulevard, Orlando, United States of America. See map
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With a stay at Tru By Hilton Orlando Convention Center Area, FL in Orlando, you'll be within a 5-minute drive of Orange County Convention Center and Aquatica. This hotel is 5.3 mi (8.5 km) from Disney Springs™ and 5.5 mi (8.8 km) from Universal Orlando Resort. Make yourself at home in one of the 259 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
No cribs (infant beds) available
LGBTQ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Elevator
ATM/banking
Gift shops or newsstand
Coffee/tea in common areas
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Express check-out
Meeting rooms
Wedding services
Express check-in
Pool umbrellas
Billiards or pool table
Wheelchair accessible parking
Braille or raised signage
Number of outdoor pools - 1
Snack bar/deli
Self parking (surcharge)
Computer station
Number of bars/lounges - 1
Pool sun loungers
Shared microwave
Water dispenser
Ballroom
Banquet hall
Vending machine
Children's games
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Visual alarms in hallways
Food and water bowls
Well-lit path to entrance
Stair-free path to entrance
Good clean hotel with friendly helpful staff! Would stay again
I didn’t come with high expectations, but this hotel pleasantly surprised me. The experience was simple yet very cozy, and we rested wonderfully. Highly recommended!
Always a good stay when booked here
We usually stay at a home2 suites but I heard good things about this chain and wanted to try it out. The rooms are a lot smaller than home2 suites (obviously) but the room was fine for a night. Breakfast was good in the morning with lots of options. My only complaint is that there was a white strobe light that was going off all night and woke me up multiple times.
Great for a weekend getaway
We had a good experience, room was clean but sparse (no closet), and breakfast was good.The only negative was our room was never cleaned, and we told housekeeping that we didn’t need beds made, just fresh towels and the trash emptied. Which never happened. We asked again at the front desk but only the towels were dropped off. They didn’t take away the used towels or the trash.
I was not aware of the parking fee of $20.00 per day which I personally think is terrible. I have stayed in the Hilton, Hilton Garden Inn, Hampton Inns which never charge a parking fee, but I had never stayed in the Tru Hotel. I can tell you I will never stay at a Tru Hotel again. It is not for the elderly or handicapped. We stayed in Room 435 which was way down at the end of the hall and on the fourth floor. We needed the ground floor but there were no rooms available and we had made a reservation ahead of time. My husband and I both have trouble walking. This was not convenient either. The hotel is made for young people. We did not know at first how to turn off and on the lights in the room as you have to have a key card to turn on the entry light. This is a lot of trouble for elderly people. The breakfast was the same for both days, not very good variety like the Hampton serves. Not happy with our stay there.
Really liked the property. My toilet was not working the first night. I let them know in the morning and they fixed it sometime that day. Breakfast was good with lots of choices. Different choices each day we were there. The hotel was very clean and quiet. We would stay there again.
Average, nothing special
It was clean, conveniently located from positive prospective. We didn’t like - noisy AC, squeezable bottles for hand wash is very annoying, didn’t like the soap in it, towels very old, time to replace. Bed is average, not comfortable enough. breakfast was very limited, nothing healthy, overproduced commercial cheap food. Will look for another hotel next time
Unnecessary interruption.
Twice during my stay for unnecessary reasons house keeping knocked on my door. The first was in the afternoon, they assumed I was checking out when I was not. They knocked on the door and after the first knock proceeded to enter the room. The second was on the day of my checkout at 9:30am even though checkout is at 12pm. When I stay someplace I expect to not be interrupted and not have housekeeping barge into my room.
Conveniently located next to the Convention Center.
No pay parking
Friendly staff. Took a couple of requests to get additional Towles and pillows. Within walking distance to the convention center, dining
Unexpected $20/day parking fee. Small room, poorly illuminated, with no closet, no coffee maker, no microwave, and no safe. Requested a different room due to a dog constantly barking. Request not granted the first night. Dog woke me up at 6 am the next day, and finally request granted. I was promised 15000 points for the inconvenience, but I'm still waiting for those, which I'd never use anyway.
I love this hotel. Everytime i come down to orlando i stay on this hotel!
Hotel in great condition and staff were very friendly. What we disliked was how the corners of the bed stuck out more than the mattress itself. Nearly banged my knee on it.
Digital check in was awesome. Front staff was helpful and kind. Room was clean and accessible. The lounge area had many meeting options, games, extra seating, coffee bar and large pool. Close to restaurants and dining. Great stay!
Very nice
Excellent service
Closed to the Convention.
Pleasant stay
Check in was nice and easy. Staff was friendly allowing us an early check in. Room was clean lobby area was also always clean.
Nice property. We had to pay an extra $20 for parking. Other than that, it was good.
Good
So nice hotel
Room doesnt even have a closet. That is basic. It is a nice facility etc. but very very basic.
Clean and comfy.
Excellent location for visiting Universal or Disney or sea world. Polite staff. Breakfast is good. They have a play area in the lobby which os always lively with people playing snooker, foosball etc. You have to pay for parking which they should have told at the time of booking. Not a big deal though. I would return to this hotel if visiting orlando again.
Nice hotel, friendly staff, good breakfast options, comfortable beds. The rooms are small. No room for our suitcases to be open without blocking pathway. Other than that it was great.
Good room, breakfast and amenities
Very clean nice and laid back
Water was undrinkable, staff wasnt helpful overall, room was musty smelling and just outside ice machine so it was loud, tv stayed offline so could'nt watch tv at all
I was on a work trip and this was close to the convention center, quiet, and friendly staff!
The staff were very professional and friendly. The breakfast they offer is really nice, with some good choices. The room we had was average, no microwave to heat food purchased or closet to hang clothes out of sight. Would have preferred a little more space in the room with more than one desk chair to sit on, they do have a nice setting area in the lobby to sit, but if you want privacy in your room with other family, there’s no place to sit, only on the bed. The windows to the room were very dirty, the bathroom sink was very slow to drain and in the restroom it looked like a little mold was starting in the corners close to the shower. There is no fan to take out the moisture after showering. The room was clean and housekeeping did a great job, but most do not speak English, so when you needed something, they did not understand you. Also had to pay for parking each day we were there, we were charged $20.00 plus taxes to park.
I love it. We love the staff and the atmosphere. I wish they had bacon not sausage for breakfast.
Very clean, comfortable room, friendly staff and the breakfast was excellent.
I did not like the fact that I had to pay for parking. On the web it said, one car is free and all others would have to pay to park.
Staff were friendly and accommodating
The staff was friendly during check in and it was walking distance to the conference center. The property itself is a basic hotel with very basic amenities. The rooms are also very basic and they offer housekeeping "every other day." I can't say it was a bad experience overall but overall, a very basic hotel hotel with a basic breakfast with no options if you have dietary restrictions. Not an experience I would write anyone about.
t breakfast, very clean , quiet and couldn’t ask for a nicer staff. Near convention center and many restaurants. I would consider staying there again.
Very friendly staff and excellent service - clean and safe
It was just nice and clean
Good location to convention center, space clean and staff friendly. Room was rather small but ok for 1 person.
My family and I stayed for one night while passing through but let me tell you that short visit was worth it all! We will definitely be back! The location is perfect and not far from theme parks . The breakfast was amazing and the staff was super helpful and knowledgeable. 10/10 I’d recommend
The rooms are small.,but overall it a good place to stay
Fast and easy check in and check out clean room we’ll definitely come back
I was charged for parking but I had no car! To add to that when I disputed it there was a signature to my room for parking with someone else’s name! Also for that to be a major city how was there not a airport shuttle?
Nice. I just wish there was a hot tub
Third stay this year. Highly recommend.
We stay here every year! Great staff,location and breakfast!
Great location
There was no cups or ice buckets in room. Charged for self parking.
I give the property 5 stars very clean and secure, always something to do in the lobby, friendly staff, Shey was amazing! Great hot food breakfast. My only dislike is the $20 per night parking fee, I wanted to scream. Otherwise, I’d definitely stay again.
Great Stay.
Our stay was great. Nice, comfortable room and very clean. Lobby was very active with people either lounging around, playing pool table or at the bar area. Perfect location close to the convention center.
I liked the bar, long wait to check n, but friendly staff.
The community feeling had space and activities to do all around the property instead of just staying in your hotel room.
Great hotel with everything you need to sleep. Lobby also has a great vibe.
Great stay. Cute modern rooms. The property is in great shape and looks inviting for this category of a Hilton.
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Parking fee too high
The hotel is clean and relatively new. The price point is too high & the hotel isn’t fancy enough for them to charge for parking. Anyone can drive into the lot and park but paying guests are charged $20 per day!
Easy checkin. Bar and snacks available. Room was "ok" on the cleanliness (pillows were very lumpy). No hand soap on arrival. Staff was nice.
Loved the breakfast
Very nice, good modern vibe, clean room, helpful staff
environment was clean and smell fresh
My family and I felt super comfortable. Delicious breakfast, good beds, and wonderful cleanliness. We have stayed here more than once and it never disappoints.
Great location to the convention center and theme parks. Rooms were clean and well stocked. Breakfast was delicious!!!
very clear
Good property
Excellent experience - Thank You
Constant noise of traffic and ac unit. Iron was rusty and the TV system is horrible
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Clean, good amenities for a business trip, front desk was friendly and helpful. Room was minimal but comfortable.
Excelente servicio atencion
OVERPRICED SCANT ROOM, NO MICROWAVE 2.5 STAR
Room was scant. No microwave, one chair, 2 towels, soap. TV Remote didn't work on the ENTER/OK key. We were offered a price of $165, but then charged $179 plus taxes, and fees, and fees, and fees, and fees, and parking which was RIDICULOUS.
Very fun hotel!
It is a fine place to stay during Orlando conferences and Sea World visits. It is strange that the hotel charges a $20/day parking fee for guests!
We left a backpack. The day we departed the hotel a staff called us first and told us that we left the backpack with my name embroidered. In that call the staff said they’d email us the directions/how they will mail us the backpack. They haven’t sent any email for two days. Then we called and asked what happened. Another staff talked to us and said that they never saw the backpack. So we were very confused.
The property and location is great and I have no complaints regarding that. However, the beds and pillows are extremely cheap and uncomfortable. My friend and I couldn’t sleep because of how uncomfortable the beds are. When we asked for more pillows to help with the bed situation they told us it would come at 9:30 AM but never actually came at all. We asked the front desk again and all she could say was “they have been made aware and that we needed to be patient” after we had already waited 3 hours for pillows. The pillows never came and I don’t plan on ever staying here again since the beds and customer service were not great at all
Nice place to stay
I like the room very beautiful
AC leaked
Nice and clean
Great location close to the convention center. Check in was awesome, Ian was super friendly. The lobby, bar lounge area was busy and a nice atmosphere. They have breakfast but we didn’t have time to enjoy it. The lighting in the bathroom is fantastic, the mirror doesn’t fog after a hot shower. Rooms are nice, just enough space with mini refrigerator. There are no dressers or drawer space which we didn’t need as we only stayed one night. But if we were here for a longer time it would be nice to have cloths put away without having to look at them.
10/10
Me encantó este hotel, muy buen servicio y atención al llegar, la habitación excelente y la cama súper cómoda, el desayuno muy completo y muy sabrosos pues tienen diversas opciones. Regresaré.
The property is well kept and conveniently located near the convention.
Very disappointed
The heat did not work in my room. The next day they fixed it. It then blew a fuse after five minutes. I switched rooms. Today I came into the room and a silverfish was on the bed. I went to take a shower and then there is no hot water. I am trying to get in touch with the front desk.
Breakfast was good bagels, fruits, pancakes. Good variety
Excellent
Always amazing great location and very clean.
a hidden gem
This is a little hidden gem. The staff is very professional. I like that you need your room key to get the elevator to work. The lobby is clean, they have a pool table on one side of the lobby and a foosball table on the other side. Complimentary breakfast is not bad, they have a variety of food to enjoy, and the complimentary coffee is avail at the lobby 24/7. The room is clean and spacious, this is a hotel I will definitely book again with my family.
It was a wonderful experience! The staff was amazing!!
Staff was friendly. Good breakfast
Close and convenient
Close to parks, we weren’t there for them but overall convenient location. Breakfast was a bit chaotic, not a separate space just along a wall and then you have to move through the lobby to the other side to sit, but the lobby had a lot of kid / teen activities. The elevators would be tied up with staff (not their fault if that is what they are supposed to use, but several times I would have to wait because there were carts on the elevators and no room). The room was big and clean, staff was friendly and helpful, overall a good experience and would stay there again.
Fantastic place ! Amazing beds !
Costoso los estacionamientos y muy pequeñas las habitaciones
Not nice
Right next to Seaworld and restaurants
This a wonderful property!
Goooo
Very excellent
Very nice hotel, excellent location and very clean. They should put welcome water in the room. Highly recommended.
The price and location were perfect
Tru By Hilton Orlando Convention Center Area, FL | Hotel in Orlando | Travala.com
The desk got very busy and the clerk was not receiving the assistance he needed for a problem that sounded like a Hilton reservation fopah. It was eventually solved, but made many have to wait.