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28 Apr 2025
Monday
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29 Apr 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Tru By Hilton Austin NW Arboretum, TX in Austin, you'll be a 1-minute drive from Solar Eclipse April 8th 2024 and 8 minutes from Lake Austin. This hotel is 9.9 mi (15.9 km) from Lake Travis and 10.8 mi (17.3 km) from University of Texas at Austin. Make yourself at home in one of the 121 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets allowed

Only dogs are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Essential workers only - NO

Important information

You need to know
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
21
Optional fees
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Parking available

Bar/Lounge

Concierge

Gym

Non-smoking

Business facilities

Accessible facilities

Other

Elevator

Coffee/tea in common areas

Safe-deposit box at front desk

24-hour front desk

Business center

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Free self parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Visual alarms in hallways

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

9.0
Wonderful186 Verified Reviews
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Cleanliness9.2/10
Service9.0/10
Comfort9.0/10
Condition9.2/10
Amenities9.0/10
6/10
Fair
susan, 15 Jan 2025
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We had to leave, because the fire alarm went off the first day we were there and then the second night it went off at 525am for about 5 mins. I didnt want to have it go off again for the next 4 nights I was there so we left.

10/10
Exceptional
Monica, 14 Jan 2025
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Stress Free Wedding Weekend! No Really!!!

Everything was great! We were in town for my son’s wedding and our stay was completely stress free! No! Really! Nice breakfast! Helpful staff! Would gladly stay again!

8/10
Excellent
Charity, 13 Jan 2025
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Breakfast not what we expected. Ended up going to ihop right around the corner.

6/10
Fair
Karin, 07 Jan 2025
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The hotel was a very good hotel, years ago, I like that they don’t have carpet, because I am allergic to accarus, but now they are pet friendly so the bed was Itchy, because the people don’t take a bath to their pets.

10/10
Exceptional
Verified traveler, 02 Jan 2025
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Convenient location . Friendly staff. Clean room. Fresh hot breakfast . Will stay here again.

10/10
Exceptional
Roland, 27 Dec 2024
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Great stay

Great hotel, nice location, very clean. Loved it

10/10
Exceptional
Allen, 19 Dec 2024
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Always a good stay!

10/10
Exceptional
Tokunbo, 15 Dec 2024
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Great!

10/10
Exceptional
Ines, 09 Dec 2024
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The room was clean and the service was excellent.

10/10
Exceptional
John, 08 Dec 2024
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Everything was very clean and Conveniently located.

10/10
Exceptional
Sarah, 05 Dec 2024
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The person who checked me in was super nice and quick. Really appreciated it!

10/10
Exceptional
Victoria, 02 Dec 2024
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Great location

Clean , good location. Accessibility to area eateries and shopping. Very nice friendly staff.

10/10
Exceptional
william, 14 Nov 2024
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The hotel was very nice and clean. The rooms were big a lot of space.

6/10
Fair
Audrey, 30 Oct 2024
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Property was just ok. Nothing wrong, but nothing exceptional. Staff was inattentive. Never acknowledged me even though I walked in and out frequently. Room was adequate. Water softener is turned up way too high. Hard to rinse off in the shower.

4/10
Poor
Ronald, 29 Oct 2024
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Could not sleep due to noise in adjacent rooms above and beside mine midnight to early morning.

10/10
Exceptional
Alexander, 27 Oct 2024
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.

10/10
Exceptional
Carlos, 27 Oct 2024
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Nice ĥotel, great location, good amenities for families with tee ns.

10/10
Exceptional
Verified traveler, 27 Oct 2024
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Good stay

Great hotel. Loved the pool take and decor. Beds were very comfortable. Breakfast (like all hotel breakfasts) could be better

4/10
Poor
Mauricio, 26 Oct 2024
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Uncomfortable

AC was a noisemaker but with no results

8/10
Excellent
Kenneth, 25 Oct 2024
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It was good

8/10
Excellent
Kenneth, 25 Oct 2024
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It was fine

10/10
Exceptional
Jennifer, 24 Oct 2024
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Thx

10/10
Exceptional
samah, 13 Oct 2024
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Thanks

10/10
Exceptional
Verified traveler, 06 Oct 2024
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Reliable

This hotel is our go to when visiting Austin. It’s in a great spot and very clean. Staff is always friendly and welcoming. Great place

10/10
Exceptional
Sarah, 01 Oct 2024
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What a great little hotel! Very clean with updates throughout the property, a nice little patio, and fantastic staff. Room was small but just what I needed for one night. I could hear the person above me walking around late at night, and the shower leaked some water onto the bathroom floor; but other than that, it was a perfect stay.

10/10
Exceptional
Joseph, 30 Sep 2024
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Love to stay here

10/10
Exceptional
Stephanie, 26 Sep 2024
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Great experience. Excellent hotel.

4/10
Poor
Verified traveler, 25 Sep 2024
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A cricket jumped out of the air conditioner unit and started running around the room, and I had a hard time catching it. Then, shortly after, a cockroach appeared, which really surprised me. Later in the evening, I also noticed the smell of marijuana and cigarette smoke, which made me not want to stay at the hotel again

10/10
Exceptional
Rich, 23 Sep 2024
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It was pet friendly and very clean

8/10
Excellent
Michael, 22 Sep 2024
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Overall good but wish had microwave in the room.

10/10
Exceptional
Marisol, 22 Sep 2024
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Very clean facilities. I would have like to been told the breakfast times

10/10
Exceptional
Verified traveler, 22 Sep 2024
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The hotel was lovely. Nice and quiet, although I think I stayed on a slow week. Only negatives would be, The AC unit it right next to the desk. I did some work in the room and found it uncomfortable. Breakfast was not much. I eat a banana daily and yours were green the whole week I was there. Was not happy with the construction on 183, which I know you have no control over. It took me 40 minutes to get from your hotel to Mopac and 35th one morning.

8/10
Excellent
Rhonda, 17 Sep 2024
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Stay here when I’m in town visiting my kids. Great location, friendly staff and very clean.

10/10
Exceptional
Robert, 16 Sep 2024
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It was a pretty cool stay, worth the price, quiet…

8/10
Excellent
Aadesh, 12 Sep 2024
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Good

6/10
Fair
Daniel, 11 Sep 2024
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Noisy AC and saggy mattress and pillows.

10/10
Exceptional
Tina, 10 Sep 2024
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Friendly staff, clean and well designed room, and love the included breakfast: cheese omelette, sausage and hot pancakes!

10/10
Exceptional
Laurel, 07 Sep 2024
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Close to daughter's home. Centrally located if you want to do Domain area stuff,Cedar Park etc or do central/South Austin.

10/10
Exceptional
Linda, 06 Sep 2024
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Appealing hotel and professional staff

Very comfortable and clean. Contemporary colorful decor. Inviting and spacious lobby dining area with a nice view of quiet neighborhoods. Large television screen with much variety to view.

10/10
Exceptional
Linda, 04 Sep 2024
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Contemporary fun deco

This is a great hotel. Very appealing contemporary decor and comfortable bed.

10/10
Exceptional
Michael, 03 Sep 2024
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The Reception staff was amazing. Helpful and understanding.

6/10
Fair
Amina, 02 Sep 2024
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Good property for short term stay

10/10
Exceptional
Csaba, 31 Aug 2024
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.

2/10
Poor
ashley, 28 Aug 2024
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The rate the booked with hotels.com was different with what I paid in the end

8/10
Excellent
Mayra, 24 Aug 2024
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Place was great, friendly staff, updated..only thing missing is a pool

10/10
Exceptional
Romi, 24 Aug 2024
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Great place to stay. Very reasonably priced. Rooms are clean. Staff is friendly and accommodating. The only one negative I have is , we asked for the room to be cleaned and it wasn’t. This only happened once and will not keep us from staying again. We were there 7 nights and we frequently stay there when in Austin 4-5 times a year.

10/10
Exceptional
Allen, 23 Aug 2024
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As always, the stay was great. Convenient location, new facilities, friendly staff, reasonable price. All one could hope for in a hotel.

8/10
Excellent
David, 22 Aug 2024
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Great smelling towels.

8/10
Excellent
Kent, 20 Aug 2024
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Good place to stay

Room was great except the AC unit was really noisy. Friendly staff, good breakfast.

10/10
Exceptional
Maria Alicia, 18 Aug 2024
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Very nice and clean quite area

10/10
Exceptional
Kenneth, 11 Aug 2024
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Breakfast was meh but liked everything else

10/10
Exceptional
Lara, 05 Aug 2024
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We’ve stayed here twice this year. It’s very clean, comfortable beds, good coffee, and a great location. For the price, you can’t beat this place.

10/10
Exceptional
Francisco, 05 Aug 2024
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Great spot if you have family visiting

10/10
Exceptional
Marilys, 04 Aug 2024
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Sooooo nice!

I absolutely loved it there. Maria at the front desk was amazing and so was the rest of the staff. I’m in the process of moving to Austin as an army veteran and I’m so excited. I visit at the end of the month I will most likely be staying here again!

10/10
Exceptional
Ronald, 31 Jul 2024
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Perfect one-night stay. Very good for bare-bones lodging. Basic breakfast was all we needed to get up and out the door. Helpful staff for my late check-in. We'll be back!

10/10
Exceptional
Verified traveler, 30 Jul 2024
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Thank you

8/10
Excellent
Jasmine, 23 Jul 2024
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Housekeeping staff was extremely kind and polite.

10/10
Exceptional
jared, 22 Jul 2024
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Staff

10/10
Exceptional
Shantell, 18 Jul 2024
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Quite clean and trendy location. Breakfast nice and rooms have all you need. I unfortunately had 2 bad experiences 1. Tv did not work upon arrival after a long day. I called front desk and had to wait a while to get a key to new room, he said maintenance had already left for the day it was about 7pm the customer service and urgency was certainly lacking. 2. The fire alarms went off 3 times overnight so it was very tough to get a good nights sleep. There was no threat and the alarms went off quickly but once you’d doze off it would go off again. I have no idea what happened but it made for a rough night. Thank God for the good coffee the following morning!

10/10
Exceptional
Tracey, 16 Jul 2024
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Great stay, would stay again!!!

Great escape from the heat in Houston after Hurricane Beryl left us with no power for 5 days from Houston, this was a nice escape, clean rooms and breakfast not too shabby, I like that the hotel is kinda nestled in a neighborhood, great all around stay.

10/10
Exceptional
Cassidy, 15 Jul 2024
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Great location

10/10
Exceptional
Christopher, 15 Jul 2024
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Very nice property. Staff was excellent. Extremely clean

10/10
Exceptional
Mutlu, 14 Jul 2024
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We stayed at this hotel (parents and two kids) for two nights. Check-in was swift, and the front desk personnel was very friendly. The rooms were super clean and new. The neighborhood was safe and convenient. I would suggest that people stay here.

2/10
Poor
Ali, 11 Jul 2024
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My car stolen from hotel parking. Hotel has no camera outside. Not safe at all.hard to sleep at night due to pet friendly and barking most nights. Breakfast is ok no any kind of cheese. I wait over 30 minutes cause system down.

10/10
Exceptional
Benjamin, 09 Jul 2024
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Awesome!

10/10
Exceptional
Allen, 08 Jul 2024
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Great Stay!

Always a great stay. The staff is outstanding.

10/10
Exceptional
Joleah, 05 Jul 2024
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All was well

6/10
Fair
mika, 01 Jul 2024
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Very clean hotel. Request 2 beds and was given a room with one. Other than that great stay

10/10
Exceptional
ana, 01 Jul 2024
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Excellent

8/10
Excellent
Patricia, 30 Jun 2024
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Very pet friendly. Outstanding landscaping. Clean and quiet.

8/10
Excellent
Justin, 24 Jun 2024
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Easy check in and property was well maintained.

10/10
Exceptional
Huong, 24 Jun 2024
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Great clean facility

10/10
Exceptional
Sidney, 20 Jun 2024
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Good location within short driving distance from the tourists areas. Room was comfortable and clean. Free breakfast is not too shabby. Free parking. Friendly staff. Good AC and water pressure. Didn’t use any of the extra amenities (such as gym, laundry, etc) so can’t comment on them. Would definitely stay again if the prices remain compatible

10/10
Exceptional
Aaron, 18 Jun 2024
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Great stay!

Hotel was great! Definitely beat my expectations for it. Would recommend!

10/10
Exceptional
Alice, 10 Jun 2024
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Very friendly and they didn't give me any hassle about my service animal

10/10
Exceptional
Jacqueline, 06 Jun 2024
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Very nice property, close to everything. Bed was very comfortable but wish they had a microwave in the room

10/10
Exceptional
Lynda, 05 Jun 2024
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The staff were very friendly and helpful. The hotel was very clean. A beautiful Austin mural in the lobby

10/10
Exceptional
Jesse, 31 May 2024
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.

10/10
Exceptional
Jesus, 30 May 2024
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Clean, great location, quiet, comfortable bed, great amenities

2/10
Poor
Loarn, 28 May 2024
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Easy to get to and ample parking!

10/10
Exceptional
Romi, 28 May 2024
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Great Hotel

Very clean and Comfortable. Workers were kind and professional. Good location and reasonably priced. I stay here for most of my Austin trips.

2/10
Poor
Andrew, 28 May 2024
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This is the second time where we booked a room with a tub and it is not an available upon checkin. I feel the room one gets is a gamble when booking vs checking in.

8/10
Excellent
Michael, 22 May 2024
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Clean and good condition but disappointing

Great condition and clean. But moderate sized room one might expect in NYC. Shower pressure not good. Breakfast ends at 9 sharp so not great for more leisurely stay.

8/10
Excellent
Isaac, 20 May 2024
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Thank you for the service. It was a good experience!

8/10
Excellent
DuJuan, 19 May 2024
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Hotel was nice, but had a Oder.

10/10
Exceptional
carol, 10 May 2024
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Great stay

We really enjoyed our stay. The room was very clean, quiet and the breakfast was wonderful with healthy choices. The pet fee was a little high but it was very pet friendly with a nice space for dogs.

10/10
Exceptional
Catherine, 10 May 2024
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Great stay!

Staff was very helpful and friendly. Very good location!

10/10
Exceptional
Katharine, 09 May 2024
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Great Family Stay

The hotel was clean and modern. The breakfast set up was great.

8/10
Excellent
Patrick, 08 May 2024
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Nice room

Comfortable bed and quiet location. Need better pillows, but everything else was great

10/10
Exceptional
Karen, 07 May 2024
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Newer hotel. Well kept and laid out. Room and bathroom very clean and well stocked with liquids in the bathroom. Nice breakfast (but get there 30 minutes before 'closing' to get a chance at the pre-cooked food like oatmeal, eggs and breakfast meat).

10/10
Exceptional
carol, 06 May 2024
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It was a lovely hotel, very quiet and pet friendly. The pet fee was a little higher than we normally pay but we found it worth it. Breakfast was lovely!! Great stay.

6/10
Fair
erin, 06 May 2024
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The bed wasn’t the greatest. The water from the shower was slimed and no water pressure. Felt dirty coming out of it still. Other than that it was good and clean and friendly place

10/10
Exceptional
Dennis, 02 May 2024
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Everything went great !

10/10
Exceptional
Shona, 01 May 2024
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Overall great stay

When I laid down for the night i noticed that the comfoter smelled musty, like it hadnt been washed or changed

10/10
Exceptional
Lauren, 27 Apr 2024
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Stayed here for one night quiet area didn’t hear much traffic, it’s about a 5-10 minute drive to The Domain to shop and eat.

10/10
Exceptional
nancy, 26 Apr 2024
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Great place

10/10
Exceptional
Mobarak, 25 Apr 2024
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Great place

10/10
Exceptional
Stephanie, 23 Apr 2024
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Place was clean and friendly

10/10
Exceptional
Vicky, 22 Apr 2024
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Secret gem Mopac and Jollyville Rd. Close to 183.

Here is what I like about Tru by Hilton.Pet friendly and dedicated space for our fur babies. They even have poop bags and dedicates trash for the 💩 in a bag. Breakfast and the coffee is really good. Pool table. Snacks you can purchase. Rooms are very comfortable. Bathroom with shower (no tub yay! 😀) shampoo, conditioner and shower gel provided. As well as lotion and hand wash. If you have Netflix you can sign into your account and stream movies. The staff at the Jollyville location is very friendly. I feel like the staff at the Jollyville location is much friendlier than other locations I have stayed at before.

10/10
Exceptional
Rhonda, 20 Apr 2024
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Have stayed here a couple times. The rooms are very clean, the staff has always been very friendly and accommodating.

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