Tru By Hilton Albany Crossgates Mall

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With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5.9 mi (9.5 km) from MVP Arena. Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know

• Pool access available from 7:00 AM to 11:00 PM.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Minimal age

21

Optional fees

• Pet fee: USD 75 per accommodation, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English