You need to know

• The seasonal pool will be open from April to October.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the campground prior to arrival, using the contact information on the booking confirmation.
• The property is professionally cleaned.

Special Instructions

The front desk is open daily from 8:00 AM - 9:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Tropical Islands Hall]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Due to renovations, the 'Whitewater River' water slide attraction is not available from May 5-28, 2025 (date may be extended to June 6, 2025, depending on weather conditions).

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property is professionally cleaned

Minimal age

18

Optional fees

• Uncovered self parking fee: EUR 7 per day
• Pet fee: EUR 6.5 per pet, per night
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English