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Trincomalee Beach Resort & spa5.6Poor
13 Guest reviews
5.6Poor13 Verified ReviewsRead all reviewsCleanliness6.8/10Service5.4/10Comfort6.6/10Condition5.8/10Amenities8.0/10
Poor
13 Guest reviews
No 742, 10 Ehamparam Road,, Trincomalee, Sri Lanka. See map
Share
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
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Hotel Description
With a stay at Trincomalee Beach Resort & spa in Trincomalee, you'll be on the beach, just a 2-minute walk from Fish Market and 6 minutes by foot from Sri Pathrakali Temple. This beach resort is 0.6 mi (1 km) from Trincomalee Beach and 0.7 mi (1.1 km) from Fort Frederick. Make yourself at home in one of the 46 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and separate sitting areas, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Trincomalee? This resort has 400 square feet (37 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Hotel policies
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for continental breakfast: approximately USD 15 for adults and USD 7.5 for children
- Rollaway bed fee: USD 18.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Hair salon
Concierge services
Conference space
Fireplace in lobby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business center
Full-service spa
Spa treatment room(s)
Wedding services
Designated smoking areas
Pool umbrellas
Billiards or pool table
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 400
Conference space size (meters) - 37
Number of meeting rooms - 1
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Snack bar/deli
Bicycle rentals on site
Free self parking
Free valet parking
Number of poolside bars - 1
Number of beach bars - 1
Free grocery shopping service
Beach umbrellas
Free beach cabanas
Free pool cabanas
Pool sun loungers
Beach towels
Water dispenser
Lockers available
Couples/private dining
Designer stores on site
Shopping mall on site
Banquet hall
Wheelchair accessible (may have limitations)
Free beach club on site
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Hotel reviews
Traveller
TravellerSome areas are stilll under construction.
TravellerWhen booked sea view but we’re put in the middle with no view. We asked to have breakfast included instead since they had no se view rooms and the guy left to ask and never came back. Went to desk and the guy said ok so went to dinner which was terrible and expensive. They didn’t have much on the menu and buffet looked terrible dry and cold. So I had Tiny salad with dry piece of chicken and wilted lettuce. Didn’t even go to breakfast after my husband went and said everything was cold and dry and none of the warmers were even on. In our room we only had one natty towell and coffee but no cups. We called and asked the night before twice and nobody brought them and called in the morning again still none so we just left. Room looks newer but when you look closer things were falling off and rusted etc.this was the most expensive hotel we have had here in three months and was the worst stay we had in three months. On the plus side they looked like they had a nice pool and beach area for kids.
Travellero,where to start. There is no lift to get to the reception and so my elderly mother needed to walk up ms down the stairs to get to the reception and to go to the rooms.they then asked for a fee for the driver to stay(unless more than 8 guests),this is something that is not seen in any other Sri Lanka hotel yet they did it was normal policy.the driver told us the food they provided was bad and very basic.they then argued about the fact that the booking(through Expedia) included breakfast and dinner and initially refused to honour it.the room they provided then had someone already in it.the organisation in this place is terrible and when we asked who the senior manager was,they did not give us the information.how is this possible? The food/buffet was the worst we have seen(rice,chick peas and chicken) and a lot seemed to be blamed on the fact that there was a wedding going on that day/night.the staff kept dying they had only worked there a few days and all but one staff member seemed inept and not helpful at all.we re still trying to find out who the senior manager is and it became clear that he wasn’t telling us as to not get into trouble himself.they also didn’t have any ice-water despite being in one of the hottest parts of Sri Lanka.I’ve never seen a 3 star hotel as bad as this,either in Sri Lanka or anywhere else.the issue about the driver payment and extremely poor organisation may wash with foreigners.Thus place needs an inspection and we will report to the tourist board
TravellerFriendly staff and great service.
Crypto-friendly Bookings
Your money’s good here.
Baad
It’s not good. Rooms need to be updated. No facility to hang anything behind the door. Good is too expensive and buffet didn’t have many choice.