Exceptional
970 Guest reviews
394 Collins Street, Melbourne, Australia. See map
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With a stay at Treasury on Collins, you'll be centrally located in Melbourne, steps from Collins Street and within a 5-minute walk of Block Arcade. This luxury hotel is 0.7 mi (1.1 km) from Queen Victoria Market and 0.7 mi (1.2 km) from Fed Square. Make yourself at home in one of the 46 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Events/parties not allowed
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
Japanese
Filipino
English
Hungarian
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Transportation services
Accessible facilities
Elevator
Concierge services
Fireplace in lobby
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Express check-out
Limo or town car service available
Billiards or pool table
Grocery/convenience store
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Self parking (surcharge)
Number of bars/lounges - 1
Offsite parking discounted rates available
24-hour fitness facilities
Water dispenser
Secured parking
Distance from property (ft) - 984
Distance from property (meters) - 300
Whenever one reviews a hotel, it's a given that the staff are always friendly and helpful, and they definitely were at the Treasury on Collins. However, the hotel was simply not what we expected. The entrance, and I am not sure which one we should have used, is unimpressive to say the least. We used the one via Queen Street and it left us wondering if we were in the right place. We eventually found reception on the mezzanine level and again it was a bit surreal as we looked down onto what looked like a dining and bar area on the level below us. Similarly, the walkway around the atrium (for want of a better word) on our level looked strange and if there hadn't been someone smiling at the reception desk, I would have though we were in the wrong place. I have seen many old bank and office buildings that have been renovated and they have been magnificent, but not this one. The corridor on the sixth floor leading to our room made up for all our concerns because it was really impressive. Why the rest of the building couldn't have been done like that, I will never know? However, on entering the room, more disappointment. Parts of it were ok, but what could only be called the recent renovations were quite unappealing. Think of cheaply veneered and dated timber cupboards, etc. The shower over the bath was completely unacceptable in this day and age and because of that, I cannot understand why the hotel gets such good ratings. As you can see, it just wasn't our scene.
We were told we could have an early check in, but when we arrived the staff didn’t know anything about it, so we had to hang around for two hours waiting for the room to be cleaned.
Amazing from start to finish can’t fault the hotel or staff in anyway
Great stay! Room was ready early and staff was accommodating. Delicious breakfast and great wine down happy hour!
Excellent place to stay
There are lots of Hotel options in Melbourne, but the Treasury on Collins had so many excellent reviews, we decided to try it. Just stay here, you will not be disappointed. There was a small mix up in our booking, but Treasury on Collins has excellent customer service and took care of it. ALL of the staff are friendly and helpful. The complimentary breakfast was excellent, there is something for everyone. Location is excellent, just steps away from shops & restaurants. Our room was beautiful, it was spacious, clean, had a kitchenette, washer/dryer and comfortable beds.
Lovely ambience, great location, safe, breakfast included and large rooms
Lovely hotel in the centre of Melbourne.
Great place to stay, location top spot
Whisper quiet room. Spotlessly clean. Staff were great. Walking distance to Bourke Street and trams.
Great find in a beautiful building
What a great find. Beautiful building/rooms in an excellent location. Easy walking distance to the city/Southbank and to explore the interesting laneways/restaurants around Melbourne's CBD. Check-in and welcome was easy/friendly. Special shout-out to Eder for his professionalism and friendly attitude to customers. Highly recomend staying here.
From start to finish we had an outstanding stay. Fabulous staff, wonderful location and amazing room. They went the extra mile for our wedding anniversary wkend. Thx for an amazing stay and making it a memorable one. We hope to be back to Melbourne and staying again soon.
One of our best hotel experiences, hands down
This was an outstanding hotel experience! From the beautiful and well kept hotel rooms to the well stocked, amenity-filled rooms, to the incredible breakfast buffet that we enjoyed every single morning. I can’t speak highly enough of this hotel. The value for the money is outstanding. The staff went out of their way to make every bit of our experience feel personalized and comfortable. The pillow menu, the optional mattress topper, the deluxe Nespresso set…everything about the hotel was fantastic. In addition to that, the hotel itself is gorgeous and so clean. I truly was impressed by how clean every aspect of the hotel was! So, in summary, I wish I could pack this hotel up and take it with me when I travel because it’s the only place I’d ever like to stay again
Great friendly team at a beautiful hotel.
Excellent mid week stay for a couple of nights. Great friendly service matched by their central location and beautiful details and accommodations. We are repeat visitors and always look forward to returning. Highly recommended.
What a treasure!
The Treasury on Collins is truly a pleasure to experience. Where do you get complimentary happy hour drinks and snacks these days? The decor and rooms are beautiful and it’s rare to find a two bedroom suite smack bang in the middle of the city. The service was also great … Harry’s a treasure. We will definitely be back, loved our stay.
Beautiful place to stay at! The exterior and common areas had an old world vibe, and the condo itself was quite comfortable.
Gem of a Hotel
I gem of a hotel. We stayed in a 1 bedroom apartment. We also had breakfast included in the price and it was excellent. Hot dishes, fruit, juice, breads and pastries. Wonderful location. We will be back.
Our apartment was large and comfortable for our family of three. Loved the breakfast, Wine Down, billiard table, popcorn. We made the most of the kitchen and laundry in our room. Great location for exploring Melbourne.
Loved every minute in this boutique hotel. Spacious room, excellent breakfast, lovely heritage building and friendly staff. A great base from which to explore the city. Terrific in every sense.
A lovely hotel, with friendly and charming staff in a great location
We didn’t have any hot water for 2 days! Didn’t seem to worry about fixing it with any urgency or offering any alternative…. Poor service!
Very comfortable room, convenient location. Snacks were great.
The location was great and the Rooms were nice and very clean.
Charming Heritage Stay with Great Service The property is a beautiful heritage building, and the staff were truly exceptional, making the stay pleasant overall. Room Configuration Issue Before check-in, I was asked about the room configuration and responded multiple times, but my messages didn’t seem to reach their system. To avoid surprises, I’d recommend calling them directly to confirm your preferences. Great for Families The breakfast was lovely, and the kids enjoyed it a lot. The amenities were excellent, though the last-minute bed wasn’t very comfortable. Would Stay Again Despite the minor issues, I’d definitely book here again for the wonderful ambiance and hospitality.
Really sumptuous stay, everything is designed to make you feel very cherished and cared for. The breakfast is delicious and the rooms are beautifully furnished. We had booked the loft suite which was absolutely massive, plenty of room for myself my husband and our daughter. We loved the all day snack bar where we could help ourselves to free fruit, biscuits and soft drink as well as yoghurts and other nibbles. A free wine and crackers at the bar each evening was a lovely touch. Highly recommended!
Perfect spot to stay, relax and explore.
Hotel with lots of character and in a prime location for the CBD and transport. Trams, trains etc within a 5 minute walk with a huge selection of eateries nearby. The room was a good size, but automatic room service is every 3 days, although you can ring reception for a daily. The only downside to the room was the single ply toilet paper. Silly, I know but, c'mon, and the tv choices were basic if you didn't connect with your own services. Aside from that, breakfast choices were great and plentiful and we spent every night down having the free wine in a comfy chair, people watching from above. The food at the restaurant below also looked pretty good although we didn't try it. The service has to be singled out as excellent. The staff were fantastic. Best hotel we've had in the city yet and we'd definitely stay again.
This was the best place to stay in Melbourne. Buffet breakfast was amazing. Staff helpful and friendly and efficient. Public transport conveniently close. Lovely historical building.
This hotel is excellent for a family stay. Convenient location to shopping mall and all the tourist highlights. Excellent services and delicious breakfast. Please be careful about the washing machine. If you wash your dark-colored clothing first, it may give you the next load of grey color.
Our second stay at this property because we loved our first stay and it didn't disappoint. Our room was spacious, the bed comfortable and all needs are catered for. The staff are fantastic which leaves a lasting impression. We will return for sure.
Buffet breakfast had a small-ish selection of hot food and bakery items but were all really delicious. King bed was sooo comfortable.
Great staff and many thoughtful amenities
Thanks to the genuine, courteous and helpful staff. Enjoyed the happy hour, breakfast and nibbles. Details like choice of music depending on time of day and repository for keys when leaving early in the morning made the stay stress free.
Fantastic place to stay
Location is great. Able to walk to many Melbourne sights. Lots of good restaurants nearby.
We loved it.
A beautifully restored building with large rooms and comfortable amenities. We had an inside room which meant we had no view. If we were to stay again we would be sure to book an outside room. The afternoon Wine Down, (complimentary glass of wine) was a nice touch and the staff were delightful. Breakfast could have been nicer if the food was hotter and the dishes replenished more often. We didn't get to enjoy eggs or bacon as it had all run out but in spite of this there was a good selection. A lovely choice of hotel in a good location. We will probably stay here again and have already recommended to friends.
Found this hotel by accident and we will be back. Superb service, very comfortable rooms and facilities. The extra points of difference made this a highlight of our city break.
Quaint residence central to everything Melbourne CBD, easy access to Queen Vic markets and a buffet breakfast worthy of to order.
Kept its old charm from the past, very unique
The hotel was fantastic, we were upgraded to a king Suite from a Queen suite, onky issue was no drawers or shelves if you like to unpack and not easy to live out of 2 suitcases but there is plenty of space. Breakfast was phenomenal and the Wine down 4-6 we got unlimited wine which was a lovely bonus. The staff were particularly friendly and helpful big shout out to Gemma on the Wine down on the Monday night
Excellent hotel in a great location.
The staff were extremely competent, welcoming and friendly. A pleasure to see them daily. Breakfast exceeded our expectations and good variety daily. Thank you for a memorable stay!
Our stay at The Treasury on Collins was absolute epic in its perfection. From the minute we checked in at the front desk with Carl until check out, everything was above and beyond our expectations. Carl kindly treated us to beverages when we arrived way too early. People can make all the difference and this is especially true for Treasury on Collins: Carl and Haries are Ambassadors of Hospitality. These two gentlemen added so much to our trip from making sure our suite was perfect to acting as our personal concierges and travel advisors. We followed their recommendations and reaped the benefits. Our suite was always spotless and stocked with everything we needed. The Housekeeping staff is truly top notch. The Chef provided an outstanding, delicious hot breakfast buffet every day. The other staff at breakfast always made sure we had everything we needed and cheerfully kept everything well stocked and clean. The complimentary “happy hour” (aka Wine Down) was such a treat. We looked forward to it everyday to the point we tried hard not to miss it. We especially enjoyed our chats with Haries at Happy Hour. The location of the hotel was excellent for access to all we wanted to see. The size of the suite was impressive as were all of the amenities it contained. We enjoyed our stay so much that we extended it a few days. Kudos to Treasury on Collins, Carl, Haries, Andrew and all of the team there. We would stay there again in a heartbeat and recommend them to anyone.
Inconsistent
In a great location but it really matters which room you book. If you don’t book a higher class room you may receive a room with a window looking into a wall or a prison window (too high to actually look out of)… we wouldn’t stay there again for that reason
Truly hard to find any faults with this hotel! Great find! Staff was amazing and the facilities from the breakfast to happy hour were first class! Highly recommend!!
The property is well located in the heart of downtown. Staff were excellent in accommodating all our needs. The room was fabulous! Highly recommend this hotel!
We loved our stayed at the Treasury on Collins. The rooms are fantastic as are the facilities. Location is so handy to everything and the staff were all extremely helpful. Will definitely stay again the next time we are in Melbourne.
One of the best properties I’ve ever stayed. Great room, location and amenities. Fantastic staff. Really great stay…wish it would have been longer.
The guest lounge and breakfast was absolutely fantastic. All the staff were very helpful and happy
Absolutely superb hotel. The breakfast, the snacks, afternoon wine down, the staff, the room…all of it was the best we’ve experienced.
TOC is reliable a place to stay as any in Melbourne CBD. They have a good breakfast every morning on the mezzanine level, as well as a wine down each evening between 4 and 6pm. Note though if have not booked directly through their website only your first drink is free. The rooms are clean and neat and well appointed.
Great value for a comfortable stay close enough to everything yet providing a peace and quiet retreat. The building is old which means the walls are thick and rooms are well distanced. I never heard any of the neighbors, and since my room was not street facing, the lack of street noise outshined the lack of view. Other highlights: free Netflix, free breakfast, beverages and snacks available throughout the day, the wine down wine tasting, Molten Brown toiletries, comfy couch and chairs, and friendly staff. Can improve: the elevated floor in the bed area makes some sounds when walking in certain areas. The vent cover above the toilet was not aligned well making whooping sound but I was able to adjust it myself so problem solved
The hotel is conveniently located in the CBD area. Shopping areas, train stations and tram stops are easy to access. Staff are friendly, accomodating and approachable. Loved it!
Lovely old building that is perfectly located for shopping and other activities in Melb CBD
Really enjoyed our stay and would highly recommend. We will definitely be back. Staff were excellent and facilities were terrific
Treasury on Collins sn absolute treasure
What a magnificent majestic hotel. So sumptuous. The staff were unbelievably welcoming. Really made us feel special. Highly recommend
AMAZING. A fantastic historic building in the centre of the City. Check in from Alisha was great and all the staff we talked to and met were professional and knowledgeable. The room was amazing and felt 7 star with some nice touches. Would thoroughly recommend this hotel to anyone wanting sophistication at a reasonable price.
Outstanding accommodation, central location, amazing staff, loved breakfast and wine hour. Highly recommend this boutique hotel!
Lovely apartment/hotel within the old bank building. The room was spacious, clean and had everything you need to stay on a travelling trip. There is a kitchenette if you want to dine in with microwave, hob, coffee machine, fridge. Plus a washer/dryer which was super helpful for catching up with washing. Breakfast had plenty of choice and much was offered including cooked breakfast, pastries, chai pudding, Bircher, cereals, fresh fruit, yoghurt plus make your own pancake machine! You could also go grab a tea/coffee/soft drink plus some snacks anytime before 10pm which was a nice bonus. Definitely recommend ‘Treasury on Collins’ as a fab place to stay in Melbourne.
Great place to stay. Beautiful room. Would definitely recommend
Amazing place to stay.
Definitely the best hotel I've stayed in within Australia! Small boutique style, large rooms, great location, great service, very accommodating, lots of extras included at no extra cost. Worth every cent
Wedding Anniversary
Fabulous stay for our wedding anniversary. Stylish hotel and very spacious room. Hotel staff made us very welcome and the 4-6pm wine bar was just awesome! The hotel did not cut back on anything so it was in our opinion, a luxurious stay!
Great hotel, service, staff and location
Our second stay at this wonderful hotel. The staff are so nice and really make you feel like family. Room was very comfy and super clean. Breakfast is perfect and we enjoyed the “wine down” in the afternoons. Will definitely be coming back. Thank-you especially to Harris for the excellent service and restaurant recommendations. Hotel position is also excellent and very useful for access to restaurants and the trams are only 100 metres away.
I liked the stay and recommend the place. I did have some hassle because the water to the room had been cut off for some reason and it took a while to sort it out, which messed my evening up a bit. I’d thought the hotel might have offered a discount or a something to reflect the inconvenience, but they didn’t, which was a bit of a surprise. But they were good in other ways, so I let it slide.
Except breakfast everything was good
Breakfast was zero. Instead of serving such low quality breakfast better stop or charge extra and serve much quality
Exceeded my expectations. Such a great place to stay.
The property is clean and maintained with all the right room touches for a delightful work stay — netflix, washer & dryer, kitchenette, usable fridge, fast wifi, and space to work.
Highly recommend
Amazing. Great place to stay. Close to tram and trans. Quiet, clean & great breakfast.
Harry checked us in We were early. Our room was ready early. What a blessing. The Welcome Letter was very charming. I ask the conseairge on duty to get a us taxi to the Crown Hotel. "He said no taxi would take us that small distance. Harry was tending bar. I was in tears, very tired. Said to Harry. H e said of course you can get a cab. He got us a cab and said if anything changes I will check on you. Numbers has changed and Harry came down ro be sure we were in the right taxi. Please recognize Harry. There was a a slight young man that was at the Bar at.4:00 pm. He knew all about Rotary. He made sure that the bubbly had bubbles
Exceeded our expectations
Treasury On Collins - perfect City stay apartment. The staff, everyone from the housekeeping to the Manager were amazing, helpful, polite, friendly and knowledgable. They cant do enough for you. The apartment had everything you could possibly need. The bed was very comfy. The buffet breakfast was brilliant with a large selection of food and to top it off wine down every evening with a free glass of wine! Central to Melbourne shopping, dining and right outside is the tram stop, which in Melbourne central area is free! Thank you Treasury on Collins, we had a wonderful stay with you and will be back next time in Melbourne.
.
Staff were always helpful and the Hotel was excellent
3 night stay. Lovely room and amenities. Fantastic staff. Breakfast buffet good but not great. While I wouldn’t say the hotel is great value for money it is well located and the staff are great.
A great stay, apartment was lovely and clean and had plenty of space for relaxing. The team is really friendly and helpful. Loved the wine down between 4-6pm. Location is very convenient for transport and shopping. Couldn’t fault it at all.
We felt so very welcome at this wonderful property through your trip and loved our stay here. Every staff member was friendly and provided amazing service. The breakfast was delicious and provided many options for all tastes and the wine down in the evening was so much fun. It was in a perfect location for us to be able to walk to most places around the CBD and Yarra. We also loved that the trams were so close and convenient when we wanted to travel further. I will be booking to stay here for future visits to Melbourne, it was absolutely perfect in every way.
A touch of heritage
I had a wonderful time. The hotel offers a real sense of heritage and modern style, with wonderful warm and welcoming staff. I highly recommend this hotel for your next stay in Melbourne.
This was our second stay. Beautifully appointed hotel, central to shops, restaurants, sites and transportation. lovely and attentive staff, great perks such as the Winedown each evening, breakfast and the complimentary coffee and snacks. Only complaint was that the pull-out sofa bed was very uncomfortable. Highly recommend this hotel.
Excellent hotel with service that has an attention to detail. From the welcome to the checkout, there was a lot of pride in ensuring that I had everything I needed for a wonderful stay. Central location and easily walkable. Highly recommend this hotel.
Quite simply the best hotel ever.
Wow! From an early check-in to (very) early check-out, simply impeccable service and my room was the best I’ve ever stayed in. No view and didn’t matter because I had oceans of space and everything I could possibly need. First name terms with staff from the off, just incredibly personal and the only downside is that they don’t have hotels in every major city. Without a doubt I would book again for a trip to Melbourne.
Good stay at Treasury on Collins
ON arriving, we were greeted by Harry on reception. He was excellent. Pleasant and professional. The room was clean and well equipped. That evening in the bar, Jemma served us. She was pleasant and helpful. Both Harry and Jemma are a credit to you company. The breakfast was included and was perfect. I didn't try the coffee.
Loved the spacious rooms and friendly staff. Great location and stately features. Offerings on mezzanine floor great. Your only challenge is what to do with the foyer space. Not welcoming and looks abandoned. Perhaps having happy hour hosted in this space and removal of tables / chairs in the main walkway before glass doors to lifts would make it more engaging. Needs to be used. Will be back!
Beyond expectations
Wow! Great service, staff very accommodating. Excellent breakfast, snacks and drinks available all day and a glass of wine available from 4-6. Room was spacious, toiletries from Molton Brown, Nespresso coffee maker, mini fridge and compact washer/dryer. Super location close to trams and walkable everywhere. Despite rain ☔️ a terrific stay!! They even loaned me an umbrella!
Fantastic location, great room
We loved the spaciousness of our room , the beautiful bathroom and having a kitchenette and separate lounge area and washing machine to refresh our clothes was a real bonus. The breakfast is really nice and having access to snacks throughout the day was a treat. It was sad to have to hand the keys back and leave. We will definitely come back here because it feels more homely than a regular hotel room.
Enjoyed our 2 night stay at the Treasury. Both the room and staff were very good. Checking in could be better explained as we were driving and the short term parking needed for checking in is located in the side street. Also car park whilst very good and secure is not on site (not very far away though). Over all I'd stay here again. Recommended.
Beautiful Place to Stay
Gorgeous room and very friendly staff. We stayed here with our toddler and infant and they were very accommodating. We will definitely stay here again!
Property was nice and clean. Staffs were friendly and very helpful.
Location great and very comfortable rooms
Will come back again
We really liked the extra touches like happy hour, guest lounge with snacks and drinks.
Beautifully presented and attentive staff who were always willing to make sure we were looked after. Can’t wait to get back.
Treasury on Collins is gem in the heart of Melbourne! The little simple touches really count, from the all day complimentary snack station to the in room molten brown toiletries. We loved our stay. Thank you!
Was very clean , staff are lovely , unit was so clean , breakfast was easy and nice , very happy !
Amazing in all aspects!
Gracious old building with special touches, drinks on the mezzanine, too toiletries. , large room with everything you need
We stayed for a week. Although the public areas of the hotel have old-world charm, with pressed ceiling and fleur de lis detail, the rooms are modern. The room was very large, modern fittings (tv, music, desk, spacious lounge area, kitchenette) and adequate bathroom. The breakfast was buffet style and most pleasing was self-service coffee machine with all the usual options (cappuccino, latte, hot chocolate). The staff were very professional and helpful. Sebastian at reception was delightful and helped with shopping suggestions.
King room was very clean, spacious and had every amenity. Bed was beautifully comfortable. However the view was awful. We looked into offices and people working at desks who looked straight into our room. Request a room overlooking Queen Street to avoid this. Breakfast on the Mezzanine level was really lovely, plentiful and great variety. However, the bar and restaurant closes over the weekend which was also disappointing. Staff were all excellent.
Friendly staff and a great atmosphere!
Overall very satisfied stay. Convenient location and central. Friendly staff and comfy beds. Highly recommended.
Treasury on Collins | Hotel in Melbourne | Travala.com
Really a way more dated experience than I was expecting.