Excellent
141 Guest reviews
2002 Bondsteel Drive, Jackson, United States of America. See map
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When you stay at TownePlace Suites by Marriott Jackson in Jackson, you'll be in the suburbs, within a 5-minute drive of Jackson Crossing Mall and Rod Mills Park. This hotel is 1.8 mi (2.8 km) from R.A. Greene Park and 2.2 mi (3.5 km) from Lions Park. Make yourself at home in one of the 102 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 43-inch Smart televisions with satellite programming provide entertainment. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
LGBTQ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Elevator
ATM/banking
Concierge services
Conference space
Barbecue grill(s)
Coffee/tea in common areas
Hiking/biking trails nearby
Laundry facilities
Television in common areas
Free breakfast
Safe-deposit box at front desk
Picnic area
24-hour front desk
Business center
Express check-out
Grocery/convenience store
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
24-hour business center
Conference space size (feet) - 300
Number of meeting rooms - 1
Number of indoor pools - 1
Free self parking
Computer station
Free RV, bus, truck parking
24-hour fitness facilities
Terrace
Water dispenser
Firepit
Banquet hall
Uncovered parking
Outdoor furniture
Children's games
Wheelchair accessible (may have limitations)
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Lot of road noise could not sleep at night.
Clean, comfortable room. It was quiet and breakfast was good. We didn’t use pool. No complaints.
Nice property and staff is great!
Would definitely stay again.
Fast and clean.
Premier long term stay hotel in Jackson
Great hotel for business travelers, kind staff
Updated and clean!
Very nice staff and the Hotel is very nice. The breakfast they provided was very good. The cleanliness was apparent. Loved the pool area. You have so many options for dining within minutes.
Anything you would want to eat or buy is within a couple minute drive. The Hotel is a very clean and modern faciility. The pool area is our grandkids favorite reason to visit. The breakfast they provide is very tasty and fresh.
Evrrything was very clean and comfy and the front desk man was extremely kind! Pool was a little cold for me but the kids loved it so all around good stay!
The staff was so friendly and helpful. Our room was just what we needed!
We had a serious problem during our stay but the manager graciously compensated us with a very large number of BonVoy points..
Deep clean the carpets and this place is perfect
Great staff and amenities. Floors need deep cleaning.
It is a very nice property. I’ve had the pleasure of visiting several times and I have enjoyed my stay every time
Great staff, fun lobby with cute details like weather to help guests. We enjoyed our stay.
Room was filthy upon entry. Used toilet paper in closet on shelf. Exterior walkway full of cigarettes and trash. I refused to stay and walked next door to Courtyard, it's sister hotel where it was clean and tidy and stayed there. I am fighting with hotels.com now to get a refund. It is noteworthy to state front desk person at this hotel agreed that I should leave given the circumstance and condition of the room.
Our room was disgusting, leftover hair in the bed (like a clump of someone else’s hair), dog hair all over the couch, What looks like a dog poop stain in the middle of the carpet that no one had done anything about. We needed a place to stay, so we made it work, but definitely would not return. If I had any chance of getting money back, I would. Front desk, staff, when present, was friendly
Great. Clean. Safe. Need more choice/ options for breakfast.
Property was difficult to get into from the main street. Not your fault but the street system in from of property is very confusing.
Great
It was a clean and well maintained. Definitely going to be going back to herw for future visits
We had a wonderful weekend. Checking in and out was easy. The staff was very friendly and helpful. Very reasonably priced.
Clean. Everything was clean. Pool was very nice and the rooms were outstanding. Easy to get to from the highway and the staff were friendly. The breakfast was very good with lots of options.
Property was very clean and the front desk staff (Tina) provided outstanding service!
Wedding
Great stay.
Great hotel!
The hotel is exceptional, clean, friendly staff the room was nice and the bed was comfortable. Highly recommend it!
Rude customer service and small rooms
The rooom was very small. And when i asked for a blow up bed they could not find me one. Front desk lady was ver rude.
Quick and courteous check in and out. Clean hotel and rooms with all amenties as well. I love the amount of add ons they offered for oatmeal in their breakfast options.
Staff very friendly and professional. Traffic was a little loud at night. Room very spacious and clean.
I liked the updated lobby and rooms.
Tina was very helpful and patient great customer service
Very clean, good value for the price, breakfast selections were better than most hotels
Horrible Experience
I booked through Hotels dot com. I was booked for 3 rooms. They only had 2 rooms. The front desk person was not helpful in trying to help accommodate us. I showed her the booking info gave her the confirmation # and she didn’t want to help and told me she doesn’t deal with it and call Hotels dot com. One room she gave us was not ready so then had to change rooms. It was a horrible experience I must say
Staff was very courteous
very clean & calm
I loved the full kitchen
There was no hot breakfast.
Rude staff memeber
One of the staff members working the breakfast bar was very rude for no reason,
Great Stay!
We lost power at our home like most in our part of the state. All of the Towne Place Suites staff were so nice and friendly even under the stress of trying to accommodate everyone that was in need of a warm place to stay. I'm sure many of them were also without power but they always had a smile on their face. The room was very comfortable and spacious with a full kitchenette for our family. We have a dog that would typically bark hearing people outside but you couldn't hear any hall noise so it didn't bother him at all. The only thing I didn't care for was the fitness room was attached to the lobby/breakfast area by all windows. It was just a little awkward for my comfort level working out because the hotel was at max capacity and people were in the lobby/lounge all day waiting around and looking for rooms.
I feel absolutely horrible so many people were being mean to the check in person. Whole areas without power, Some people need to relax.
There were clothes belonging to the last family that stayed in the room left in the drawer. I did not have television the whole weekend despite my efforts all weekend for some assistance in getting the television viewable
Business trip
The hotel is clean, good breakfast options, I stay for 3 days and i have not complaints.
Not happy
Got up New Year's morning to have a nice hot breakfast with me and my kids and my four grandchildren and nobody showed up to service so they wanted to serve a cereal
Couldn't get a hot breakfast
This stay was okay but promised a hot breakfast no one showed to cook it that's the reason we were told there was no hot breakfast That's the main reason we went to this hotel
Large spacious rooms. Clean, friendly staff
Very nice place. Enjoyed my stay.
We just stayed the last 6 nights and everything was awesome. There isn’t one bad thing I could say about this hotel
Short stay. But a clean fresh room is a plus no matter what.
I liked the location of the hotel. Our TV did not work from the time we checked in until the next day at noon. The TV was not programmed . The shampoo bottle was empty. The first morning - I went to breakfast at 9:00. The hotel ran out of bacon, bread, fruit.
TownePlace Suites by Marriott Jackson | Hotel in Jackson | Travala.com
Clean time with easy parking