Thomas Place
8.6

Excellent

54 Guest reviews

8.6
Excellent
54 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.8/10
Comfort8.0/10
Condition8.4/10
Neighborhood8.4/10
Amenities7.2/10

Rua da Mãe de Deus, 20, Ponta Delgada, Portugal. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Non-smoking
Childcare
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Hotel Description

With a stay at Thomas Place, you'll be centrally located in Ponta Delgada, steps from University of the Azores and within a 10-minute walk of Carlos Machado Museum. This guesthouse is 0.6 mi (1 km) from Nossa Senhora da Esperanca Convent and 0.7 mi (1.1 km) from Ponta Delgada City Gates. Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as desks and portable fans. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals are allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 6 AM - midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - 511026560
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately EUR 7.00 for adults and EUR 5.00 for children
  • Uncovered self parking fee: EUR 10.00 per day
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 18.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Beach services

Non-smoking

Childcare

Accessible facilities

Other

Elevator

Gift shops or newsstand

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Multilingual staff

Front desk (limited hours)

Mountain biking nearby

Wheelchair accessible path of travel

Wheelchair accessible parking

Parking (limited spaces)

Self parking (surcharge)

Free parking nearby

Beach towels

Terrace

Babysitting or childcare (surcharge)

Shared microwave

Shared refrigerator

Street parking

Uncovered parking

Distance from property (ft) - 16

Distance from property (meters) - 5

Hotel reviews

8.6
Excellent54 Verified Reviews
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Cleanliness9.0/10
Service8.8/10
Comfort8.0/10
Condition8.4/10
Neighborhood8.4/10
Amenities7.2/10
6/10
Fair
Dustin, 17 Sep 2019
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Average stay for price

Very basic room. Beds were very uncomfortable. Staff were friendly. Location good. Breakfast average.

10/10
Exceptional
Verified traveler, 15 Aug 2019
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Clean and fairly modern, proper bed, central location, friendly staff. No remarks!

10/10
Exceptional
Verified traveler, 26 Dec 2018
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Centrally located, yet quiet. Great value, clean and nice breakfast. Free parking.

8/10
Excellent
Pete, 21 Aug 2018
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Gets the job done. No frills but has a good friendly staff.

8/10
Excellent
Verified traveler, 25 Jun 2018
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Optima localização. Luagres de estacionamento nas redondezas acessiveis. Funcionarios agradaveis e prestaveis.

8/10
Excellent
Zoltan, 03 Jun 2018
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Kind service!

I stayed here only a night here. Staff's behaviour is kind. We had to be early at the airport so they prepared a breakfast box for us the evening before. Not commin in a hotel. The room were clean. Location is good, not in the real center but still within easy walking distance.

8/10
Excellent
Verified traveler, 25 May 2017
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Simple but clean

It is a simple hostel. You get what you pay for. The staff is really nice and helpful. From the breakfast room you have Atlantic view.

8/10
Excellent
Mary, 16 May 2017
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Good Stay

We arrived after midnight, but the front desk was still open and had two very friendly clerks to check us in. The room was clean and had a private bathroom with a good shower. The bed was comfy, but the room was a little warm, so we opened the window which helped. The breakfast buffet had a variety of foods. This was our first night on vacation after traveling for over 24 hours. We were pleased with this hotel and would stay there again.

8/10
Excellent
Verified traveler, 22 Jul 2016
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Basic, but nice

A good hotel to base yourself in. Clean and convenient.

8/10
Excellent
Verified traveler, 25 Jun 2016
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Good location,average experience. What you get is what you paid for!

8/10
Excellent
Verified traveler, 09 Oct 2019
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Erittäin ystävällinen respan porukka, ruokalassa piikatyttöjä oli josta syystä aina rajuja, mutta palveli kunnollisesti. Huoneessamme siisteys ja hoito oli erinomainen. Ärsytti vähän teknillisiä juttuja kuten suihkun lautanen aina oli kiinitetty seinään , vesialtaan yllä oleva hylly oli vinossa seinästä päin ja osa vehkeistä putosi altaaseen ja lattialle.; eteisessä puuttuu valo : kaapissa on liian pimmeä. Ja pari asia tilausjärjestyksessä : tilasimme parisänkyä, saimme 2 erillistä, ja saapumispäivällä vastaanotonhenkilö sekoitti huoneita antaen meille avaimia varatusta huoneesta, mutta vika oli korjattu heti.

10/10
Exceptional
Charlie, 02 Oct 2019
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Hostel tranquilo con buena ubicación, cama cómoda y completo desayuno

8/10
Excellent
Alexandra, 26 Aug 2019
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Très bon rapport qualité/prix. Personnel très sympathique et accueillant.Bonne localisation. Par contre, le descriptif de la chambre n'est pas correct car il n'y a a pas de balcon dans aucune chambre. Il y a juste un balcon commun au 3ème étage.

8/10
Excellent
Verified traveler, 11 Aug 2019
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Das Personal war sehr freundlich und die Zimmer sauber. Leider wurden wir jede Nacht teilweise mehrmals von Hundegebell geweckt - trotz geschlossenem Fenster. Das Frühstück war in Qualität und Auswahl eher überschaubar. Dafür gab die Möglichkeit das Auto für 4€ pro Tag hinter dem Haus zu parken.

8/10
Excellent
Katarina, 06 Apr 2019
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Good value and very clean

Room was very clean, beds comfortable. Good wifi conection, breakfast was OK. No problem with early check-out and also ladies at the reception kindly print boarding passes for us. Only inconvenience was, that one day we return and our room was unlocked (most likely cleaning service leave it like that).

8/10
Excellent
Merche, 03 Nov 2018
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Que pongais este comentario. Omo onligatorio es inversamente proporcilnal a la canrisad de comentarios que debéis reclbir. Os aconsjo quitarlo

8/10
Excellent
marta, 27 Aug 2018
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Buon rapporto qualità prezzo

Buona posizione, camere un po' datate ma pulite, colazione molto ricca, personale disponibile

10/10
Exceptional
Rita, 22 Aug 2018
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Aprazivel

O hostel está bastante bem localizado. O ambiente é calmo, simples e limpo.

10/10
Exceptional
Igor, 21 May 2018
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Agradável

Rua de acessos difíceis... Estacionamento nas redondezas.

8/10
Excellent
Stéphane, 16 May 2018
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Hôtel parfait pour un séjour à Ponta Delgada

Petit hôtel parfait pour un court séjour. Personnel très serviable!

10/10
Exceptional
Verified traveler, 12 Jan 2018
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Excelente

Muito bom, tudo limpo, o staff é super simpático e o local é muito perto do centro de Ponta Delgada. Excelente.

10/10
Exceptional
Francisco, 28 Sep 2017
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Simpatia e cordialidade

Agradavelmente surpreendente. Atendimento irrepreensível e simpatia extrema. Valeu a pena e ficou a vontade de voltar.

8/10
Excellent
Verified traveler, 25 Aug 2017
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good

good situation central clean and friendly people Correct breakfast Confortable room

8/10
Excellent
Verified traveler, 15 Aug 2017
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Our stay at the Thomas Hostel has been generally very good, highlighting the treatment and friendliness of the reception staff.

8/10
Excellent
Sandra, 07 Aug 2017
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Central and comfortable hostel in Ponta Delgada

This was a very nice hostel, in the centre of town. The staff was very friendly, rooms were clean and comfortable.

8/10
Excellent
catherine, 04 Aug 2017
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Good for the price

Good for the price

10/10
Exceptional
Jordi, 24 Jul 2017
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Un hotel más que un Hostel!

Buena ubicación. Amabilidad del personal. Tranquilo.

10/10
Exceptional
Verified traveler, 19 Jul 2017
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Un hostel con categoría de hotel

Estuvimos tres noches y fue estupendo. Habitaciones amplias y limpias, personal muy atento y amable y disponible las 24 horas, desayuno muy bueno y completo incluido en el precio en la sala que está en el último piso, por lo que se puede desayunar con vistas al mar. Alojamiento muy céntrico y fácil de aparcar sin pagar en la misma calle. Sin duda volvería a repetir. Muy recomendable!

10/10
Exceptional
Bent, 16 Jul 2017
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Et godt sted at starte ferien.

Et rigtig godt sted med en ideel beliggenhed midt i det hele. Pænt, rent og god service.

8/10
Excellent
marie, 08 Jul 2017
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central

10/10
Exceptional
Ricarda, 20 Dec 2016
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Gepflegtes Hotel in super Lage

Das Hotel/Hostel sieht genauso aus wie auf den Bildern abgebildet. Wir hatten ein Zimmer zum Parkplatz raus, welches sehr ruhig war und sogar mit ein bisschen Meerblick. Die Zimmer sind gut eingerichtet, ebenso das Bad. Der Frühstücksraum ist sehr hübsch und man kann von dort aus ebenfalls auf das Meer gucken. Das Frühstück bestand wie in Portugal zu erwarten aus Toast und Weißbrötchen. Für eine Woche war es aber ok. Die Mitarbeiter an der Rezeption waren sehr freundliche! Praktisch war auch der Parkplatz hinter dem Hotel, auf dem man für 4€ pro Tag parken konnte. So konnte man sich die Parkplatzsuche in den engen Gassen sparen. Insgesamt ist das Preis/Leistungsverhältnis super und wir können dieses Hotel nur jedem weiterempfehlen.

8/10
Excellent
Verified traveler, 22 Sep 2016
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buon albergo

Ottima posizione, personale gradevole e disponibile, colazioni non eccellenti ma accettabili, camera carina ma nulla di eccezionale. Ottimo rapporto qualità/prezzo.

8/10
Excellent
Verified traveler, 16 Sep 2016
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Frisch renoviertes Hostel direkt im geschehen

Die servicekräfte an der Rezeption sind super freundlich hilfsbereit und kompetent zu jeder Tageszeit! Riesen Lob! Ebenso an das reinigungsteam unser Zimmer und auch alle anderen Bereiche waren stets Blitz blank! Das Frühstück War leider nicht sehr abwechslungsreich und individuell, aber um satt zu werden reicht es. Das zimmer hatte leider keinen fön und es fehlten Möglichkeiten Handtücher aufzuhängen. Nach einer guten dusche stand das Bad schnell unter Wasser und das Bett ist nicht sehr bequem, viel zu weich und quitscht. Die Belüftung in der Nacht War auch eher frieren durch den Ventilator oder schwitzen bei offener Tür. ansonsten waren wir aber sehr zufrieden und haben den Aufenthalt sehr genossen!

8/10
Excellent
Agnès, 08 Sep 2016
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Bon rapport qualité/prix

Outre un problème de réservation, l’hôtel est plutôt bien situé, très propre, dispose d'un wifi performant, un petit déjeuner correct (que l'on peut prendre sur la terrasse), personnel charmant. A savoir que l'on peut utiliser la salle de petit déjeuner pour y manger en journée.

8/10
Excellent
Raimund, 04 Sep 2016
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Tolles Preis- Leistungsverhältnis

+ Parkplatze inklusive + Frühstück inklusive + kostenloses Wlan + Lage des Hotels - Geruch im Badezimmer

8/10
Excellent
Verified traveler, 29 Aug 2016
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Excelente opção

Bom atendimento, muito prestáveis. Boa relação preço qualidade.

10/10
Exceptional
Jorge, 05 Aug 2016
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Excelente

Óptima

8/10
Excellent
Verified traveler, 15 Jul 2016
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Freundliches Hostal nahe des zentrums

Für ein Hostal sehr gepflegt; sehr freundliche 24h Rezeption. Kleines, aber sauberes Frühstücksbuffet incl kleiner Dachterasse

8/10
Excellent
Mario, 18 Jun 2016
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Top

Excelente, pessoal muito simpático, quarto bonito e a limpeza é impecável. Parabéns.

10/10
Exceptional
Fernando, 15 May 2016
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Excelente custo beneficio

Hotel limpo, bem localizado e com uma excelente equipa sempre disponível para nos proporcionar uma ótima estadia. Muito bom!

10/10
Exceptional
Patricia, 03 May 2016
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Super

Large choix de petit déjeuner

8/10
Excellent
Liliana, 18 Feb 2016
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Açores

Adore e recomendo.

10/10
Exceptional
Verified traveler, 06 Feb 2016
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Dicht bij het centrum

Personeel was behulpzaam en sprak vloeiend Engels

8/10
Excellent
Roman, 16 Jan 2016
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Хороший отель

Хороший отель за адекватные деньги. Очень приятные хостесс. Простые но, тем не менее, завтраки. Очень плохой кофе и соки разбавленные водой. По нашей просьбе нам зажаривали тосты с ветчиной и сыром. Номер компактный, ванная комната изначально попахивала сыростью, но на вторые сутки это прошло. Тихо. До центра Понта Дельгады 6 минут пешком. Из достопримечательностей рядом - английское кладбище, первая церковь на Сан Мигеле и основной музей острова.

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