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09 Jun 2025
Monday
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10 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

The WIN hotel
8.0

Excellent

27 Guest reviews

8.0
Excellent
27 Verified Reviews
Read all reviews
Cleanliness8.2/10
Service7.8/10
Comfort8.4/10
Condition8.2/10
location9.0/10
Neighborhood8.0/10

Jalan Embong Tanjung 46-48, Surabaya, Indonesia. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
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Hotel Description

With a stay at The WIN hotel in Surabaya (Embong Kaliasin), you'll be within a 15-minute walk of Tunjungan Plaza and Submarine Monument. This hotel is 0.3 mi (0.6 km) from Balai Pemuda and 0.4 mi (0.7 km) from Surabaya Plaza Shopping Mall. Make yourself at home in one of the 90 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No alcohol allowed onsite

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 17
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000.00 per night

We have included all charges provided to us by the property.

You need to know
  • Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
Minimal age
17
Optional fees
  • Airport shuttle fee: IDR 175000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Concierge services

Airport transportation (surcharge)

Laundry facilities

Free breakfast

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Business center

Meeting rooms

Designated smoking areas

Wheelchair accessible parking

Number of restaurants - 1

Snack bar/deli

Free self parking

Number of coffee shops/cafes - 1

Terrace

Couples/private dining

Banquet hall

Hotel reviews

8.0
Excellent27 Verified Reviews
warning-sign.svg
Cleanliness8.2/10
Service7.8/10
Comfort8.4/10
Condition8.2/10
location9.0/10
Neighborhood8.0/10
8/10
Excellent
Christopher, 01 Feb 2024
hotel-logo-v2.pngTraveller

An excellent place quite close to the station

An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!

6/10
Fair
Verified traveler, 29 Jul 2018
hotel-logo-v2.pngTraveller

Good location, good price, a little tired

Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such

10/10
Exceptional
Tung, 17 Dec 2017
hotel-logo-v2.pngTraveller

Ideal hotel

Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again

6/10
Fair
Verified traveler, 18 Oct 2017
expedia-logo-v2.pngTraveller

Complete fasilities

Hotel provide complete fasilities in room. Near to train statiom and easy access

8/10
Excellent
Verified traveler, 30 Jul 2017
hotel-logo-v2.pngTraveller

Good aircon and very comfortable beds. Bathrooms were clean and good breakfast. Arranged transport from airport did not show up and it was costly to get a taxi.

8/10
Excellent
Hon Nam, 14 May 2016
hotel-logo-v2.pngTraveller

Clean, good location

Staff is friendly. Clean and bright room. Near train station.

2/10
Poor
Verified traveler, 27 Apr 2016
hotel-logo-v2.pngTraveller

Dirty bathroom at The Win Hotel

I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl. As we entered the room, we found no remote control for the air conditioner, and the bell boy help us to call the desk and said they will pass it to us later. But there are no one entertained us at all after that. They do not provide hair dryer inside the room. I tried to call the desk to borrow one, but they do not have. The front desk not well in English speaking, it's hard for us jus to ask for a help to get a cab from them, and they did not seems willing to help too.

10/10
Exceptional
Verified traveler, 27 Feb 2016
hotel-logo-v2.pngTraveller

A good place for a stopover

Exactly what you need if you're looking for somewhere comfortable and easy. Clean and very well managed we loved staying here. The breakfast alone is great! Really close to the train station so great for Mount Bromo or getting to Yogyakarta.

10/10
Exceptional
Verified traveler, 24 Feb 2016
hotel-logo-v2.pngTraveller

Great for a stopover.

A very clean and comfortable hotel with a great buffet breakfast. Ideal for a stopover or a few day in the city.

10/10
Exceptional
deedee, 19 Jan 2016
expedia-logo-v2.pngTraveller

Clean hotel

The hotel maintained its cleanness very good, all the staffs are well trained and super friendly and helpful.

4/10
Poor
Ben, 01 Dec 2024
hotel-logo-v2.pngTraveller

I appreciate the hotel is low cost compared to a European hotel, but it was not clean, especially the bathroom. There was no toilet paper, the shower was filthy with mould growing and the safe did not work. Very disappointing really.

10/10
Exceptional
ANNE, 18 Oct 2024
hotel-logo-v2.pngTraveller

Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait

10/10
Exceptional
Meng-shun, 06 Aug 2019
hotel-logo-v2.pngTraveller

商務飯店,整潔舒適,早餐適中,CP值高

4/10
Poor
VERONIQUE, 06 Oct 2017
hotel-logo-v2.pngTraveller

À éviter

Hotel récent bien placé près de la gare pour un stop à deux pas d'un centre commercial mais mal entretenu Chambre avec literie correct mais sale et une sale bain avec des odeurs de moisissure Petit déjeuner pas terrible Hotel à petit prix mais pas recommandable

10/10
Exceptional
Verified traveler, 04 Oct 2017
hotel-logo-v2.pngTraveller

Close to train station

Very pleasant stay, very close to the train station.

6/10
Fair
Robert, 07 May 2016
expedia-logo-v2.pngTraveller

Modernes Hotel

Haben eine Nacht in diesem Hotel verbracht. Zimmer sind in Ordnung und das Hotel macht einen guten Eindruck. In 10 Minuten ist man zu Fuß am Bahnhof.

6/10
Fair
andrianto, 30 Mar 2016
hotel-logo-v2.pngTraveller

Budget hotel

Bersih dan nyaman, hanya utk variasi dan taste breakfast kurang

8/10
Excellent
yoshiaki, 26 Feb 2016
hotel-logo-v2.pngTraveller

場所が良いですよ

シークレットプライスだけあってとてもコストパフォーマンスに優れています。場所もショッピングモールに近く便利です。これで朝食も付いていますから言うことなしです。最初二階の部屋に案内されたのですがシャワールームが臭かったので変更して欲しいとお願いしたら快く応じてくれ六階は全く問題なく快適に過ごせました。wifiもサクサクつながりました。

8/10
Excellent
Irwin, 03 Jan 2016
hotel-logo-v2.pngTraveller

Baik

Bagus, tapi jendendela lantai 2 tidak bisa melihat apa2 karena tertutup donding

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