The Westin Surabaya

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Located in Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 12 minutes from Surabaya Plaza Shopping Mall. This family-friendly hotel is 7.1 mi (11.5 km) from Tunjungan Plaza and 7.2 mi (11.5 km) from Royal Plaza Surabaya. Make yourself at home in one of the 204 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 89082 square feet (8276 square meters) of space consisting of a conference center and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

You need to know

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Optional fees

• Fee for buffet breakfast: approximately IDR 227480 for adults and IDR 113740 for children
• Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
• Covered self parking fee: IDR 100000 per stay
• Valet parking fee: IDR 150000 per stay
• Rollaway bed fee: IDR 874000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Indonesian