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The Westin Changbaishan Resort4.4Poor
4 Guest reviews
4.4Poor4 Verified ReviewsRead all reviewsCleanliness5.6/10Service6.0/10Comfort5.4/10Condition5.0/10Neighborhood6.0/10
Poor
4 Guest reviews
No. 333 Baiyun Road, Baishan, China. See map
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Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description
With a stay at The Westin Changbaishan Resort in Baishan, you'll be near ski lifts, just steps from Changbaishan Ski Resort. This family-friendly hotel is within the region of Changbaishan Tianchi. Make yourself at home in one of the 262 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Featured amenities include complimentary wired internet access, a computer station, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Hotel policies
No elevators
LGBTQ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Important information
You need to know
- Pool access available from 9 AM to 10 PM.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Rollaway bed fee: CNY 408.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Korean
English
Chinese (Mandarin)
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Free airport transportation
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Hiking/biking trails nearby
Ski storage
Laundry facilities
Garden
Free breakfast
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Express check-out
Ski-in/ski-out access
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Grocery/convenience store
Free wired internet
Wheelchair accessible parking
Number of restaurants - 2
Conference space size (meters) - 2400
Number of indoor pools - 1
Snack bar/deli
Turkish bath/Hammam
Free self parking
Computer station
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Free ski shuttle
Ski passes available
24-hour fitness facilities
Children's club (free)
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Hotel reviews
TravellerTravellerDishonest bait and switch
Our prepaid reservation was made on 6/3 on Hotels.Com because other hotels had no rooms. We arrived on 6/11, were told Westin was closed and were asked to stay at cheaper Sheraton next door with the payment we already made to Westin. Everybody in town seemed to know Westin was closed. However, nobody from Westin or Hotel,Com contacted us about this. Even today Hotel.Com still showed that Westin was open for reservation.This was a bait ans switch.
Traveller大堂可以沒有員工當直！從來冇見過這樣的酒店！酒店係可以的！但係軟件不足，員工培訓對客人嘅態度冷淡，冇乜親切感！
Traveller服務很好的酒店
早班機到，可以提早checkin，非常棒，酒店服務，客房整潔，舒適都非常棒，早餐也很棒，6：30就可以用餐，離滑雪⛷場不遠，可以走路過去，學了幾堂課就可以自己滑雪⛷，仔仔超級喜這裡，非常用心的酒店！下次會再來滑雪⛷歡
Crypto-friendly Bookings
Your money’s good here.
Bang average domestic hotel
Don’t be fooled by the Westin branding. Classic domestic hotel: looks good from a distance but rooms too hot and too dry, no way to control heating, fixtures and fittings falling apart, horrible smells coming from the plumbing, poor cleanliness, offensively bad coffee etc. Honestly, I suspect it’s no better or worse than the neighbouring hotels, just giving an honest review from a European perspective. Staff were very friendly though, and it’s very close to the ski area. Good restaurants available in a little hamlet about 1.5km south of the ski center.