The Waves Tulum
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Hotel Description
With a stay at The Waves Tulum in Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Hospital de Tulum. This 4-star hotel is 4.6 mi (7.4 km) from Tulum Beach and 3.7 mi (6 km) from Gran Cenote. Make yourself at home in one of the 98 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards. Featured amenities include a 24-hour front desk and an elevator. Limited parking is available onsite.
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property uses a grey water recycling system
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
18
Optional fees
- Fee for full breakfast: approximately USD 15 for adults and USD 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property uses a grey water recycling system
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age:
18
Optional fees:
- Fee for full breakfast: approximately USD 15 for adults and USD 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
Avenida Kukulkan, Tulum, Mexico, United Mexican States. See map
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Hotel Description
With a stay at The Waves Tulum in Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Hospital de Tulum. This 4-star hotel is 4.6 mi (7.4 km) from Tulum Beach and 3.7 mi (6 km) from Gran Cenote. Make yourself at home in one of the 98 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards. Featured amenities include a 24-hour front desk and an elevator. Limited parking is available onsite.
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Pets cannot be left unattended
Cleaning and safety practices
- Property is cleaned with disinfectant
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property uses a grey water recycling system
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Optional fees
- Fee for full breakfast: approximately USD 15 for adults and USD 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
Childcare
Accessible facilities
Other
Elevator
Concierge services
Breakfast available (surcharge)
Garden
Children's pool
Spa services on site
24-hour front desk
Spa treatment room(s)
Steam room
Sauna
Designated smoking areas
Wheelchair accessible parking
Number of restaurants - 1
Number of meeting rooms - 1
Number of outdoor pools - 3
Number of spa tubs - 2
Snack bar/deli
Turkish bath/Hammam
Parking (limited spaces)
Number of bars/lounges - 1
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Designer stores on site
Garage
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Food and water bowls
Bicycle parking available
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Locally-owned & organized tours & activities
Locally-sourced food on site (80% or more)
Vegan menu options available
Vegetarian menu options available
Pool toys