Excellent stay at this resort. We would highly recommend it

Fantastic. Must stay. Be it a couple of detox days or a long stay. Fantastic spa resort. It is great for relaxation and detox, we met here half way as a family reunion, UK and NZ. 2 week stay 7 of us, then 5 for 10 days days. 2 were travelling the main island also. Few niggles such as broken/stiff shower - fixed no issues. The rainfall shower was always perfect. Lovely polite and accommodating staff, we are a family that likes a drink or two, and meat, so it not 2 ate break here as B&B. Mainly we went outside the resort to 7/11, local beach bars or local restaurants. The waiting staff, reception staff and cleaners, simply cannot do enough to help you. So polite and friendly. Very cheap next day laundry service. Accessible for slight mobility needs. No lift, but I managed with my crutch, no worries. Staff always happy to help if needed and always asking how I am. I fell ill due to an existing condition, they were so supportive and attentive. Any thank them enough. A must try is the full body 90 minute Thai massage. Heaven. B&B Buffett is lovely, good value for money. No limit on how much you can have. Partner filled his boots!! We have a 1st floor apartment due to budget, compared to other group members in the pool villas. In honesty I prefer our room. Quiet, few children, all well behaved, kids being kids. It is more of a couples, or older family meet up resort though. We are age ranges 27-71. Could do with a few more sun lounges x

Difficult to review: hotel in general excellent, but the room was disappointing. Breakfast was very good, as was the healthy day menu and restaurant. The beachside restaurant is idyllic, so peaceful and overlooking a quiet harbour with fishing boats. The hotel is very small but beautiful, peaceful and well appointed. The staff were nice, helpful, proactive. However my room - probably one of the worst in the hotel - was small with no balcony and the small window looked out onto not only a walkway but also steps, so other guests flip-flopping up and down. The room also had little air circulation and the air con was mostly not strong enough to compensate, so too hot. I’d be happy to spend more time in the hotel, but I’d not want to spend another night in that particular room.

Nice hotel but lacking

The hotel itself is very nice and clean but we felt it lacked any sort of personality or life. A very slow breakfast service left many frustated waiting over an hour for food on some days. A gaggle of middle-aged women on a detox/ hunger camp dominated the space despite not actually eating. Additionally, they were rather loud as they met for morning yoga at 6am waking others up which I did point out to reception staff. Overall I would not recommend this hotel nor stay here again despite it being clean and well presented.

Did a detox at The Spa Resorts Lamai Beach. Superb healthful resort with excellent programmes for all types of detoxing. Yoga, meditation and all right on the beach. Literally step off the restaurant to your lounger on the gorgeous deserted beach. Raw food restaurant is really good. Lots of lovely restaurants nearby. Beautiful in house spa and gym. I recommend.

We loved the location and spa.

Really helpful and friendly customer service however key cards faulty and often needing to go to reception to get it connected and if staff have gone home need to call the number on the key card and wait for security to let you in and then speak to reception the next morning. This happened twice during a 3 day stay.

Least friendly Thai people found in Samui

Thai people are known for their warmth and friendliness, but our experience at this place lacked all of it. While the restaurant staff was friendly, the front desk never greeted us. We stood waiting, often ignored. They seemed untrained in hospitality. When we inquired about airport transfer, they were uninformative. The worst part was finding blood stains on our sheets. When we raised the issue, they dismissed it, suggesting it was our fault. Despite multiple attempts to address it, no apology was offered. The lack of professionalism and accountability was disappointing. The hotel staff even suggested that the bloodstains might be from mosquito bites, which seemed implausible to us. We provided photos of the stains, clearly indicating that they were too large to be caused by minor injuries or insect bites. However, they persisted in blaming us and failed to acknowledge the seriousness of the issue. This lack of concern for hygiene and customer satisfaction was shocking.

Everything that we expected

We very much enjoyed our stay here. The resort is lovely, the staff are very friendly and we felt relaxed. Small and boutique feel. The only thing I would suggest to future travellers, if you are a light sleep, opt for a pool side bungalow rather than a room in the main building as there is noise from the road traffic.

Amazing

Amazing hotel . Everything was great !

I've been before. Though was much busier the last time 15 years ago. Serene with lush greenery. Road walkways a bit steep as it is an uphill resort, so need to be careful with footwear.

Hotellet er generelt mangelfuldt og området er ‘dødt’. Hvis dette hotel havde været et 2 stjernet hotel, kunne man forsvare at det var så mangelfuldt på samtlige punkter: 1. Stående modtagelse i en reception med sandgulv og et smalt træ plankegulv, stort set under åben himmel - ingen siddepladser ved receptionen. 2. Yderst begrænset morgenmadsbuffet og ekstrem doven og ikke imødekommende personale i restauranten. 3. Stranden og vandet hørende til hotellet var beskidt og ulækker, uden mulighed for at bade. Ingen strandstole/ pavilloner som vist på billederne. 4. Poolområdet er minimalt med få liggestole, men udemærket til et par der ønsker ro. For her får du ro og fred, da hotellet virker øde og dødt. Der var ingen nærliggende restauranter eller lignende - man skulle gå i 15 min for at finde lidt begrænset by-liv. Vi ankom til hotellet om aftenen og blev opfordret til at gå ned i byen og finde aftensmad. I deres egen restaurant var der ikke én eneste gæst. Morgenmads buffeten var mangelfuld og ikke særlig tiltalende. Personalet i receptionen var til gengæld meget søde, imødekommende og forstående. Vi skulle oprindeligt havde haft 4 overnatninger, men endte med at tjekke ud, efter en enkelt overnatning.

Kändes inte alls som ett femstjärnigt hotell

Toppklasshotell!

Det här va ett kanonboende. Ett boende vi pratar om dagligen och som vi vill tillbaka till. Jättetrevlig personal, superbra frukost. Kanonläge precis intill havet. Jättefin pool och toppklasshotell gym. Jag har inget negativt att säga om det här boendet. Så så bra!!

Sehr zentral, aufmerksames personal und sauber

The Spa Resort - the Beach ist eine wunderbare Unterkunft. Alles ist sehr sauber. Das Personal ist sehr freundlich und hilfsbereit. Das Essen schmeckt einwandfrei und ist sehr zu empfehlen. Auch der angebotene Yoga Kurs war ein guter Start in den Tag. Leider war das Personal beim Frühstück eine Katastrophe. Wir haben kein einziges Mal das Frühstück so erhalten wie wir es auch bestellt hatten.

The hotel (the beach) is quite cozy and has a nice beach view. We booked a standard room which is quite small, so a villa is recommended for more comfort. The pool is very small, but there is direct access to the beach. Staff is friendly but if you don’t speak Thai, you get only the minimum service and information. Restaurant is ok but you can find better places around. Spa was nice but the prices are almost European. As it is a detox hotel, you won’t find hard alcohol here.