The Shaw Club Hotel

8.8

Excellent

950 Guest reviews

8.8

Excellent

950 Verified Reviews

Read all reviews

Cleanliness9.0/10

Service9.2/10

Comfort9.0/10

Condition8.6/10

Neighborhood9.8/10

Amenities8.2/10

The staff is very friendly, greeting me with "Good morning" and "Welcome back" and engaging in small conversations about the area.

Clean, quiet, comfortable

This place was great! 10/10 would recommend

Great location! Although the hotel had little in the way of amenities, it was affordable and easy access Old Town life!

The mattress on the bed needed to be replaced it was absolutely terrible. We walked into the room and noticed it right away was wore out a year ago. Not usually one to complain but this was ridiculous!! Staff were great no complaints there.

Amazing

Absolutely fabulous! The staff every one of them are friendly and helpful. The room was spacious and beautifully appointed. The on site restaurant was delicious. Location was perfect.

Great local hotel. Would recommend to anyone!

close to old town great staff good dinning clean and very relaxing

Very clean!

Room was overpriced for what it was.

Really great and restaurant on site was fantastic!

Helpful, friendly staff. Lots of food and shopping options nearby. Room was decent. Not much besides a bed, chair, tv and washroom (which is fine for one night). Bed was clean, but pretty springy and pillows weren't the best, but acceptable. Didn't bother using the fireplace as the heat from the hallway and restaurant below kept the room quite warm. Parking was fine. Easy place to visit overall.

We will definitely return to this hotel. The staff and service was top notch . The location is very convenient and the hotel itself if very boutiquey. We highly recommend this hotel .

No upkeep, rooms are dated

Loved it. Only issue was there was only 1 chair in room not couch as pictured. We are in wine country not comfortable to bring back a bottle to enjoy to the room

The Shaw Club was wonderful. Close enough to walk to shops and restaurants at Niagara on the Lake. Also quiet enough to relax and enjoy a night away. Extremely friendly and helpful staff. Onsite parking made things very easy. Would definitely stay here again.

Amazing stay and close to all little shops!!!

Amazing stay!!! Couldn't have made it any better!!

Great stay !

Great stay ! The staff there is super friendly and nice. Highly recommended!

Very Nice Place to Stay and Dine

We booked two nights in a Deluxe room. We enjoyed a fireplace and a very comfortable room. The staff were very very helpful and nice. We had multiple meals in the restaurant and all were top notch. You are at the end of the main street in Niagara on the Lake and walking to the downtown shops is very easy. You are also across the street from the Shaw Festivals main theatre.

Excellent staff, property and location!

This place was perfect. Beautiful room l, fireplace, hot tub, bathroom, nespresso machine. Staff were delightful. Restaurant and hotel lounge were outstanding. Across the street from the Shaw Festival and right on Main St. Free parking. Wonderful Thai restaurant as a bonus to Zee’s, which is a decadent and worthwhile luxury 💕

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Still my favourite in the NOTL core

Stayed at the Shaw Club for New Year's Eve this year. It was my third time at the hotel and it remains one of my favourites in the area. It's close to pretty much everything you'd want to be close to. It's a short walk to the downtown core, and a short walk to the walkway down the Niagara parkway. This time around, I learned something. We were given a room in the clubhouse...which it the building next door where the Thai restaurant is. The room was bigger, but seemed older. The stairs are steep and the hallways smell of Thai food (the room didn't). It wasn't a bad room, but I'd prefer a room in the main building the next time.

Great location

Helpful staff with great recommendations on what to do. Parking behind the building close to back entrance. Beautiful building inside and out. Loved the fireplace and the rain showerhead in the room!

This was our second stay at the Shaw Club. I highly recommend this hotel. It has a lovely ambience. It is in the perfect location for shopping and dining. . Our room was nicely decorated and clean. The staff was friendly and helpful. We look forward to our next getaway to Niagara on the Lake. We will definitely stay at the Shaw Club again.

It’s a great location in general but this last experience wasn’t at all good. Because of the dust and loud fan in the room my girlfriend couldn’t sleep. Her allergies flared up even after taking reacton. In the morning we went to Zees Grill for breakfast and got sick after eating the eggs. Previously we never had any issues but this year wasn’t good at all.

Cost Modern

Great location. Definitely recommend!

Centrally Located. Walk to theatre and dining. Pleasant staff.

Great location and beautiful room.

Not great

The stay was ok. We paid for a Deluxe room for 2 nights and it was not cheap. The room was tiny and looked nothing like the pictures. We will not return

Great weekend getaway...convenient location, nice amenities, very pleasant staff. Shopping, dining and entertainment options readily available and close proximity to vineyards. Fantastic experience!

Perfect!

Excellent hotel in a great location.

Great property, Great staff

Excellent check in - Emma was prompt and professional

Lovely spot. Close proximity to the theatre. Fireplace and whirlpool bath were nice touches. We had a problem with our toilet refilling every 10 minutes through the night. Very disruptive. Otherwise a nice stay

We loved the ambiance, the friendliness of the staff and the convenience of being across the street to the Shaw Festival where we go and watch a couple of plays a year.

Good

Really enjoyed our stay.

My wife and I live just across the border, but wanted a nice little getaway for a few days. This place was quiet, comfortable, and conveniently located. We'll absolutely stay again. Probably very soon.

The only inconvenience is the access to the rooms next to the main house. Narrow steep stairs and no elevators.

Great property!

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Staff was very friendly and accommodating !

Lovely inn in a very picturesque small town! Immaculately clean room with nice amenities.

Very pleasing hotel to stay at. Food excellent and staff very accommodating.

Staying at The Shaw Club is a no-brainer if you are attending theater in Niagara on the Lake. Directly across the street from two of the three Shaw Festival theaters, it is a few easily walkable blocks from the third. For restaurants, there is the ever reliable Zee’s on site, and Niagara’s Finest Thai next door. Many other restaurants are within easy walking distance. The rooms are very comfortable and well appointed. Those in the Annex above the Thai restaurant require navigating some steep and narrow stairs, but the rooms in the main building are easily accessible, including by elevator. The reception staff is ready to help you with any needs. One of the perks of staying here is the free parking on site.

Great location, friendly and helpful staff.

Great centeal location.

Lousy shower system

The property is starting to show it s age. Rooms need to be modernize

It’s in a good location and convenient to local stores and restaurants. Facility is relatively old, but the look and feel are good value for the money. Room facing the main road was quite noisy and fixtures are okay and functional.

Our stay was very comfortable. We were able to charge our Tesla in the parking area. Niagara on the Lake is a beautiful town and very walkable from the hotel.

Lovely quiet place to stay. It wasn’t in the center of town which kept you away from all the hubbub and noise, but within easy walking distance to restaurants, bakeries, coffee and little local shops.

Staff was great and friendly, clean property, needs updates.needed help getting fireplace going, jets in tub didn’t work. Other then that our experience was great

We had a great weekend. It is the perfect spot if you are attending the Shaw Theatre. The staff is fantastic, always smiling and welcoming. We will be back!

Na

Great location, easy parking

Very convenient to dining, Theater and shopping

Lovely hotel and well located to be able to stroll into the centre of town for the shops and restaurants

Great place to stay in Niagara on the Lake. Room was very spacious and the shower was great. The towels were extra thick and plush. I would recommend this place for easy walking to town, but from what I saw every place there is well located. If you want to experience a Hallmark kind of town, this is movie set waiting for a script. Also I highly recommend taking a bike trip or a slow drive through Niagara River Parkway. The wineries and gorgeous homes are incredible sites.

An overnight stay as we were going to see a play at the Shaw Festival. We were welcomed at the front desk and everything was to our satisfaction.

Excellent property. Close to all the shops and restaurants on the main strip. Only reason it’s not 5 star was the bathroom shower smelled a bit musty. We’ve stayed in other rooms and it was not an issue there. Other than that it was great. Would happily stay there again.

Had a great time at the Shaw Club...would definitely do it again!

Rather steep stairs to access the room. The website of the hoteldies mention that the room is stairs access but we did not think it woud

Lovely hotel & great location

Good location

The proximity of the Shaw Club hotel to the Shaw Theatre, just across the street is why I chose this hotel. The hotel amenities and restaurant were very good; I enjoyed them immensely. With respect to booking with Expedia , I would advise reviewing the detailed hotel daily rates when making a reservation as these rates fluctuate ( increase) on weekend and holiday dates. Other than that, I had a most enjoyable stay at the Shaw Club Hotel.

This hotel was average at best. Our room was exposed to quite loud HVAC/ventilation system/mechanical systems, the stairs to our room were quite steep (management did offer to carry our bags to the room for us). There were very few electrical outlets in the room and wifi connection was inconsistent. The room was not thoroughly cleaned when we arrived, garbage was found next to the bed while searching for an electrical outlet to charge a cell phone. On the positive side, the onsite restaurant Zees was quite good, there is plenty of accessible parking with an EV charging station and there is bicycle rental onsite.

Room in adjacent property did not have full length mirror.

Convenient. Friendly staff

Pretty n clean property

Nice place. Hotel staff was extremely nice. My only critique was that the bathroom shower could have been cleaner. There was residue and long hair on the wall which I knew wasn’t ours. Makes me wonder if the shower was wiped down?

Ok

The staff was incredibly helpful and pleasant. After 1 day remembered the morning room service coffee order. The waitstaff was equally accommodating. Well informed about the menu and ready to offer suggestions when asked. Luggage was dealt with graciously when help was needed. Desk staff went out of their way to acknowledge entries with a pleasant comment or two.

The hotel had a boutique feel with special touches. When we arrived in our room, the hotel had the lights and tv on, which made it feel much more warm and welcoming. Our room was very clean, and the hotel restaurant, Zees was fabulous. The staff was wonderful and very helpful and the free water bottles in the lobby was a nice touch. Well done Shaw Club hotel! We will definitely stay here the next time we are in NOL.

Great location for exploring NOTL. Close to all the shops and restaurants. Right across the street from the theatre. Good parking. Close driving distance to lots of wineries and Niagara Falls.

Excellent, we loved it!

Everything about the hotel was great

We had a great stay at this property. The staff were all very nice and the area gave us easy access to the local attractions. The room was very nice and comfortable.

Great

the restaurant in the hotel was lovely, food was very good, staff very friendly and service was excellent

All staff were friendly, accommodating, and personable. The room amenities were nice and the balcony was a nice touch.

Convenient location.

Hotel is average. We were in the rooms in the annex with steep stairs which was ok for us but would not be suitable for anyone not capable of lugging cases up steep stairs. Whilst I think the property makes it clear there are no lifts it is not clear that these rooms are in an annex. Nor is it clear that these rooms are above a Thai restaurant so there is the constant aroma of Thai cooking which may not please everyone! The rooms are clean but are past their best and due an update pretty soon. We had to call house keeping for fresh towels as they don’t automatically change them as part of daily housekeeping. There is ample parking, the location is convenient and staff were friendly.

Great bathroom.

Great location. Great town!

A

Very good

We loved our stay at The Shaw Hotel. Very friendly staff! The only negative was there wasn’t an elevator and we had to carry our bags upstairs. The stairs were also very steep!

Fantastic place, easy finding and access. Beautiful surroundings.

We stayed in the Annex of the property and I wish I had spent a few more dollars to stay in the main hotel. I'm in great shape, but the climb to the second floor on a steep staircase was challenging with a suitcase. (They did give notice that it was stair access only.) The room was spacious and very clean but there were odd design choices. The bathroom was big but had a smallish shower with oddly placed shampoo, etc. and there was no space around the vanity to store any toiletries. That said, the staff was amazing and they have EV charging stations on the property! This was a very nice surprise and saved us having to look around for one. It's a great location right across from the Shaw Festival main theater and shopping is an easy walk. We'd come back!

Some of the lighting fixtures and bathroom fixtures were confusing to us. The bed was very high for my wife to get onto.

We had lots of good dinners out, but the hotel restaurant, Zee’s, was our favorite. I also liked the comfy bed. Nespresso in the room was nice. Water bottles and coffee were available in the lobby too. It is in a great location to walk to all the shops and restaurants.

My girlfriend and I stayed at the Shaw for a night as an end of summer getaway and we loved it. It’s quiet, cozy, extremely clean, and conveniently situated on the Niagara-on-the-Lake strip steps away from the main shops and restaurants. It’s also minutes away from wineries by car! Staff were helpful when needed, and the room was clean, modern, and comfortable. Would not hesitate to come back!

Charming little hotel! Within walking distance from all the shops on Queen street. Highly recommend!

A great place to stay.

The people were excellent and dealt with minor issues quickly and professionally

Very nice hotel and terrific staff

Loved it! Have stayed here several times. So convenient to everything in NOTL!

It was ok.