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The Riverside Hotel8.4Excellent
6 Guest reviews
8.4Excellent6 Verified ReviewsRead all reviewsCleanliness7.6/10Service8.0/10Comfort10/10Condition7.6/10Amenities7.4/10
Excellent
6 Guest reviews
Avenue Chemin Public, 10, Lubumbashi, Congo. See map
Share
Parking available
Dining services
Concierge
Laundry
Smoking areas
Free breakfast
24-hour front desk
Designated smoking areasNumber of restaurants - 1
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Hotel Description
Located in Lubumbashi, The Riverside Hotel is a 3-minute drive from Lubumbashi Golf Club and 7 minutes from Lubumbashi Zoological Park. This hotel is 6.7 mi (10.7 km) from Frederic Kibassa Maliba Stadium. Stay in one of 28 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and slippers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
You need to know
- Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
- Crib (infant bed) fee: CDF 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Chinese (Mandarin)
French
Amenities
Most Popular
Parking available
Dining services
Concierge
Laundry
Smoking areas
Other
Free breakfast
24-hour front desk
Designated smoking areas
Number of restaurants - 1
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Wheelchair accessible – no
Hotel reviews
TravellerTravellerThe garden and the pool were relaxing
TravellerAppreciated stays
Good experience
TravellerLoved the gardens, the trees & flowers, birds and animals. Staff was friendly. A nice natural sanctuary, surprising to find in Lubumbashi. A bit out of the way. Mostly quietly except Sunday afternoon and late into the night there was loud music from nearby events or nightclubs. But will stay there again.
Crypto-friendly Bookings
Your money’s good here.
As an international traveller, i have been to hundreds of hotels in past 20 years, i have never had such a bad experience. The receptionust was rude to say the least, first she said she couldnt see my reservation, provided me with an email to email her the reservation witch i did. Afyer waiting for almost 45 minutes she insisted she can't aknowledge my reservation and my form of payment because she is unable to see it in her system. That it is impossible to ok online reservation the only one that can ok it has gone home it was 4pm that i shcancel it online and find a different hotel to go to. I tgat point i told her I haven been travelling for 10 hrs i was exausted. I showed her on my phone how i made the reservation, i went through the entire process. She still insisted she cant see that i paid. Afte a while, she said fine and gave a page of more than 20 question to answer before she would consider putting me in a room. Some of the questions were what is your proffession, what are you in town for, so many other question i couldnt remember them all now, obviously the normal biometric questions like name, race, sex, date and place of birth etc...i immediatleky told her, that was too invasive, and i have never in all the hotels troughout the world i have lived in, asked to fill out such details just to have a room. She then decided to give me room. Well the room was nasty, the rug on the floor smell musty and cigarette. I asked for a different room she they were sold out.