The Ritz-Carlton, Astana

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With a stay at The Ritz-Carlton, Astana, you'll be centrally located in Astana, within a 10-minute walk of Parliament of Kazakhstan and Singing Fountain. This luxury hotel is 0.7 mi (1.2 km) from Kazakhstan Ministry of Foreign Affairs and 0.9 mi (1.4 km) from Bayterek Tower. Make yourself at home in one of the 157 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Astana? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can access their rooms with a mobile device.

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Minimal age

18

Optional fees

• Fee for full breakfast: approximately KZT 24000 for adults and KZT 12000 for children
• Airport shuttle fee: KZT 30000 per vehicle (one-way)
• Pet fee: KZT 50000 per pet (varies based on length of stay)
• Rollaway bed fee: KZT 20000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English