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The Retreat Port Stephens8.2Excellent
32 Guest reviews
8.2Excellent32 Verified ReviewsRead all reviewsCleanliness8.2/10Service8.2/10Comfort7.6/10Condition7.2/10Neighborhood7.0/10Value7.2/10Amenities8.0/10
Excellent
32 Guest reviews
4302 Nelson Bay Rd, Anna Bay, Australia. See map
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Swimming Pool
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Entertainment
Non-smoking
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Hotel Description
Located in Anna Bay, The Retreat Port Stephens is a 4-minute drive from Birubi Beach and 7 minutes from Horizons Golf Resort. This beach vacation home is 6.4 mi (10.4 km) from Nelson Bay Golf Club and 7.3 mi (11.8 km) from West Nelson Bay. Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and you can also request cribs/infant beds (surcharge). Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this vacation home consist of a conference center and a meeting room. Free self parking is available onsite.
Hotel policies
No elevators
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety practices
- Property uses a professional cleaning service
- Contactless check-in is available
- Contactless check-out is available
Important information
You need to know
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Special Instructions
- Monday - Friday: 9:00 AM - 4:00 PM
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Property Registration Number 2316, PID-STRA-17794
Minimal age
Optional fees
- Pet deposit: AUD 100 per stay
- Pet fee: AUD 10 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: AUD 8.0 per day
- Rollaway bed fee: AUD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Conference space
Barbecue grill(s)
Hiking/biking trails nearby
Laundry facilities
Television in common areas
Arcade/game room
Garden
Children's pool
Picnic area
Business center
Express check-out
Limo or town car service available
Mountain biking nearby
Outdoor seasonal pool
Wedding services
Express check-in
Pool umbrellas
Billiards or pool table
Wheelchair accessible parking
Conference space size (feet) - 1292
Conference space size (meters) - 120
Number of meeting rooms - 1
RV, bus, truck parking
Conference center
Free self parking
Free grocery shopping service
Pool sun loungers
Free long-term parking
Terrace
Games
Table tennis
Dog exercise area
Hotel reviews
TravellerTravellerThe front deck had a few loose or damaged boards but other then that the stay was impeccable and love coming back each time keep up the great work.
TravellerTV did not work no cloths for dishwashing no washes mould on the ceilings what else was there no fly spray no tea towels would like some money back or two nights are free accommodation in summer thank you
TravellerPerfect place to stay for large family.
TravellerThe property has only 1 AC in living room which made it very difficult to sleep on a hot and humid weekend. Property is spacious, average clean and maintained . May require renovation
TravellerAmazing staff thank you
TravellerQuite and relaxing
TravellerVery clean and our cabin had a safe grassed area for our furbaby.
TravellerWe checked in late to our cabin with our little dog and were amazed when we opened the back door to a huge fenced off grass area for her. Will try and book the same cabin next time.
TravellerThe peace and quiet was lovely tucked away in a corner was great with lots of parking and a lovely pool
TravellerGreat Holiday accommodation
The setting of these units are fantastic, leafy surrounds with the sound of birds. Premises are older style but everything clean and what is needed. Airconditioned and fans. Units are nicely set apart giving some privacy to each. Also nice under cover patio with seating making it a pleasant outdoor experience as well. Would always stay there again. Staff a very friendly and helpful.
TravellerThe staff are amazing and it is a beautiful setting. We had a great time
TravellerGreat cabin!
Cabin location was near all amenities. Kitchen was well stocked, bed was comfy and bathroom had 2 sinks! The ping pong table was a bonus! And seeing the sand dunes from our cabin was a surprise! The Stockton Beach sand dunes were walking distance from the cabin!
TravellerGreat location near the sandhills which are great to explore and the low tech entertainment available mean't it was easy to keep kids away from thinking about screens
Travelleryoung family 5 day stay
Port Stephens wonderful place to visit (reasonable priced dolphin cruises in nelson bay a must do). The Retreat was a nice budget options, place clean and nice and quite. Hot water ran out quite quick but assume is standard for cabin accomadation. reception staff helpful. Need a car if staying here as nothing really walking distance but by car easy enough to get around.
TravellerOk.just ok
Advertising WiFi and having WiFi are two different things. WiFi was virtually non existent and the offer if "use the office" not much help at all. The cabin itself was OK. The air conditioning is really badly placed being in the kitchen directly over the cooktop. Air-conditioning struggled with the heat. As I say,the stay was just OK.
TravellerBeautiful quiet location
Thoroughly enjoyed our stay. Was perfect for what we were there for. Highly recommend.
TravellerDog friendly cabin.
Booked a dog friendly cabin only to be given one that wasn't. Had to pay $80 clean up fee and move ourselves to dog friendly cabin the next morning.The eco friendly cabin certainly was that with ants and cockroaches in the bathroom and kitchen. When you tried to escape these you couldn't open the screen door - door handle jams. Cover on remote control kept falling off and shower screen rails were rusty and dated.This was disappointing as we were staying there to be near a engagement party but this experience has turned us off wanting to stay there for the wedding. Also when we arrived there was a naked man and drunk blokes hanging around the barbecue area and making lots of noise.
TravellerClose to Birubi Beach
Close to Birubi Beach and everything Port Stephens has to offer. Clean & beds are comfortable. The staff are exceptional!
TravellerNice cabins near the sand dunes
Only stayed 2 nights but the cabin was clean, warm and comfortable. Staff friendly and very helpful. Sand dunes at back door and enjoyed a beautiful sunrise atop a dune overlooking the ocean, whales passing by on their migration north.
Crypto-friendly Bookings
Your money’s good here.
Nice property but a bit far out