The Reef Playacar Beach Resort & Spa
7.8

Very Good

919 Guest reviews

Ave. Xaman-Ha, Playa del Carmen, Mexico, United Mexican States. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
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See map

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Hotel Description

With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Golf Club. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach. Make yourself at home in one of the 198 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.94 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses eco-friendly cleaning products
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Banquet facilities

Other

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Conference space

Hiking/biking trails nearby

Laundry facilities

Television in common areas

Garden

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

On private beach

Full-service spa

Marina on site

Spa treatment room(s)

Wedding services

Children's club

Designated smoking areas

Pool umbrellas

Billiards or pool table

Number of restaurants - 3

Conference space size (meters) - 480

Number of meeting rooms - 1

Tennis on site

Number of outdoor pools - 1

Designated smoking areas (fines apply)

Snack bar/deli

Free bicycles on site

Free self parking

Computer station

Number of bars/lounges - 1

Number of poolside bars - 1

Number of beach bars - 1

Number of swim-up bars - 1

Number of coffee shops/cafes - 1

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

Terrace

Children's club (free)

Supervised childcare/activities (free)

Foosball

Water dispenser

Banquet hall

Eco-friendly cleaning products used

Wheelchair accessible – no

Bicycle parking available

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