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The Marco Polo
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Hotel Description
Located in Mackay (West Mackay), The Marco Polo is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. This hotel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Artspace Mackay. Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions
The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Minimal age
18
Optional fees
- Crib (infant bed) fee: AUD 15.0 per stay
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Important information
You need to know:
- Pool access available from 8:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions:
The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Minimal age:
18
Optional fees:
- Crib (infant bed) fee: AUD 15.0 per stay
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
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Hotel Description
Located in Mackay (West Mackay), The Marco Polo is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. This hotel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Artspace Mackay. Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property is cleaned with disinfectant
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Food service has been amended for enhanced safety
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Minimal age
Optional fees
- Crib (infant bed) fee: AUD 15.0 per stay
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Swimming Pool
Parking available
Concierge
Laundry
Spa
Non-smoking
Accessible facilities
Other
Concierge services
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Express check-out
Steam room
Sauna
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of outdoor pools - 1
Number of spa tubs - 1
Free self parking
Pool sun loungers
Covered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
